See what people are saying about Rattlesnake! Over 2000 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time, they are interested but are unsure if it's what they want/need. Often, they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers, and they have been kind enough to add their testimonials and thoughts about our products, as well as doing business with us! Check out these Rattlesnake Cable Company reviews below to learn more.
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
John M. - Wow! Just Wow. Don't think I've ever encountered this level of customer service. Hanks contacted me immediately after I placed my order to discuss the details. A conversation that helped me avoid a few mistakes! Then with a couple of days, my custom cablesnake arrived and with very nice packaging and product presentation. To top it all off, Hank sent me a personal video thank you to thank me for my business. I'm super impressed! September 29, 2025 Read Full Testimonial / Review
Bryan B. - Found Rattlesnake on a Pedal Board Facebook group. Very high recommendations. Reached out to them on a custom built junction box. They got back to me very quick, understood my needs and within 48 hours the box was ready to be shipped. Amazing service. Still have not had a response from other companies I emailed. I now know where to go when I need something. Rattlesnake and Hank are my new go to. August 18, 2025 Read Full Testimonial / Review
Bob B. - I bought a 5-channel loom and a 4-channel ISO patchbay. My setup is now lightning fast and the stage is cleaner. August 3, 2025 Read Full Testimonial / Review
Gene L. - I've been playing guitar for alot of years and have always used quality cables but I stumbled upon Rattlesnake Cables when looking to have a new cable loom built I had no idea what I was in for. I called the number and Hank answered personally, we chatted for quite a bit about what exactly I wanted and next thing I know I got an email with the specs to perfection!!! Hank managed to build and ship it the very same day. When I received it I was... July 14, 2025 Read Full Testimonial / Review
Mark S. - I was very impressed from beginning to end with the customer service and product fulfillment processes. Being in manufacturing myself I appreciate the challenges of a make to order environment. Hank was very helpful when spec-ing out the product(s) based on the intended application. When it arrived I was on vacation but when I opened the package after returning it was packaged almost like a present with a personally signed thank you card and a... July 14, 2025 Read Full Testimonial / Review
Josh B. - I wasnt sure at first because, "what difference does a cable make." I can 100% guarantee that you will love these cables. They are just stiff enough to not knot up on stage yet still flexible enough to provide complete freedom on stage. The custom "guitar snake" as I am calling it, makes it much safer and simpler on stage also. Instead of 3 cables running to the amp, there is 1 larger cable that is much easier to avoid tripping on without having... July 14, 2025 Read Full Testimonial / Review
Adam R. - Super cool product and great service. Did not know exactly what I wanted/needed and Hank was very helpful and generous with his time. Received my order the next day. I rarely leave reviews but this was a great experience and worth the $s. I will buy my cable from Rattlesnake from now on. July 8, 2025 Read Full Testimonial / Review
Joseph S. - These are stellar cables through and through and having a three cable loom makes set up and tear down a breeze. I look forward to future business with Rattlesnake Cables. Hank is a pleasure to work with and has a great handle on the ins and outs of cabelometry July 3, 2025 Read Full Testimonial / Review
Rick L. - As a contract musician who sometimes plays several different venues a week, continually unwrapping and wrapping cords can cause disfigurement over time, so I opted to go with a heavier duty cable. A reputable bass player on a popular bass forum recommended Rattlesnake Cables for their build quality and durability, so I decided to give them a look. First impressions are important and I loved their web store layout. A minimal amount of clicking... June 10, 2025 Read Full Testimonial / Review
Wow! Just Wow. Don't think I've ever encountered this level of customer service. Hanks contacted me immediately after I placed my order to discuss the details. A conversation that helped me avoid a few mistakes! Then with a couple of days, my custom cablesnake arrived and with very nice packaging and product presentation. To top it all off, Hank sent me a personal video thank you to thank me for my business. I'm super impressed!
Thoughts about our Service:
Amazing! see details above!
What was purchased:
Cable snake and [product type="4x4-junction-box"]junction box
What Bryan B. Said...
Testimonial:
Found Rattlesnake on a Pedal Board Facebook group. Very high recommendations. Reached out to them on a custom built junction box. They got back to me very quick, understood my needs and within 48 hours the box was ready to be shipped. Amazing service. Still have not had a response from other companies I emailed. I now know where to go when I need something. Rattlesnake and Hank are my new go to.
I bought a 5-channel loom and a 4-channel ISO patchbay. My setup is now lightning fast and the stage is cleaner.
Thoughts about our Service:
Within 20 minutes of placing my order online, Hank was calling me to discuss tge particulars of my rig and setup. Hank made suggestions to be sure that the loom met my needs. I was NOT disappointed!
What was purchased:
30' 5-channel loom, [product type="4x4-junction-box"]4-channel ISO patchbay, 6" cables (and a Rattlesnake Logo beer glass!)
What Gene L. Said...
Testimonial:
I've been playing guitar for alot of years and have always used quality cables but I stumbled upon Rattlesnake Cables when looking to have a new cable loom built I had no idea what I was in for. I called the number and Hank answered personally, we chatted for quite a bit about what exactly I wanted and next thing I know I got an email with the specs to perfection!!! Hank managed to build and ship it the very same day. When I received it I was blown away by the quality and attention to detail right off but when I got it all hooked up it was absolutely perfect and the signal sounded fantastic... I liked it so much that I decided to order a 20' Snake Head in sidewinder red ( which they were out of but Hank had just enough material to custom make one for me) to complete the whole signal chain... I gotta say I noticed an improvement in overall tone and clarity (not like I was using cheap cables before, but wow) and I'm beyond happy!!! Thanks Hank!!!
Thoughts about our Service:
I've had the pleasure to speak with Hank several times and he is knowledgeable, attentive to details, and polite to a fault!!! You can tell he loves what he does and cares about the people who support his family business!!!
I was very impressed from beginning to end with the customer service and product fulfillment processes. Being in manufacturing myself I appreciate the challenges of a make to order environment. Hank was very helpful when spec-ing out the product(s) based on the intended application. When it arrived I was on vacation but when I opened the package after returning it was packaged almost like a present with a personally signed thank you card and a very customized looking product. I finally got to use it and it did exactly what I needed reducing the setup time for my rig. I will definitely use RCC again as my go to cable source!
I wasnt sure at first because, "what difference does a cable make." I can 100% guarantee that you will love these cables. They are just stiff enough to not knot up on stage yet still flexible enough to provide complete freedom on stage. The custom "guitar snake" as I am calling it, makes it much safer and simpler on stage also. Instead of 3 cables running to the amp, there is 1 larger cable that is much easier to avoid tripping on without having to constantly look down. In conclusion, these cables are worth every single penny they charge for them.
Thoughts about our Service:
Customer service was amazing. I was contacted by phone to ensure I was getting the correct cable for my application. I was then kept in the loop with how the build was going via email.
Super cool product and great service. Did not know exactly what I wanted/needed and Hank was very helpful and generous with his time. Received my order the next day. I rarely leave reviews but this was a great experience and worth the $s. I will buy my cable from Rattlesnake from now on.
Thoughts about our Service:
Great customer service. Hank spent a generous amount of time figuring what would work best for me. My stuff showed up the next day.
What was purchased:
2 custom looms and [product type="4x4-junction-box"]junction boxes
What Joseph S. Said...
Testimonial:
These are stellar cables through and through and having a three cable loom makes set up and tear down a breeze. I look forward to future business with Rattlesnake Cables. Hank is a pleasure to work with and has a great handle on the ins and outs of cabelometry
Thoughts about our Service:
It is a pleasure working with Hank on my cable needs. I greatly appreciate him taking the time to personally make sure my needs are met. I love when I can buy American made products, and even more so when it's family owned business
As a contract musician who sometimes plays several different venues a week, continually unwrapping and wrapping cords can cause disfigurement over time, so I opted to go with a heavier duty cable. A reputable bass player on a popular bass forum recommended Rattlesnake Cables for their build quality and durability, so I decided to give them a look.
First impressions are important and I loved their web store layout. A minimal amount of clicking brought me where I wanted to be and I was able to customize what I wanted. Checkout was a breeze. Easy peasy. The quick shipping kind of caught me off-guard, but was welcomed.
When the box arrived a couple of days later, I opened it to discover my cables in a cool bag and a personal note and autographed paper pad as well. I wasted no time in putting my new 10' cable through the paces as I had a gig that evening and am happy to report the cable is solid as a rock and I can see why it comes with a lifetime guarantee. It's made for whatever kind of abuse you want to give it. I suspect it'll be much easier to lose it or have it stolen than it will be for it to quit working one day.
Now I've owned good cables before, but I've never received the level of customer support as I did with this purchase. Not only did I get a personalized email from Hank asking how my purchase experience was, but the next morning when I come dragging in from my gig, there was a personalized video from him in my email inbox. To me, that in itself personifies what a great company would do to make sure they had a satisfied customer base. From this point forward, all my cables will be Rattlesnakes.
Thoughts about our Service:
I don't think my buying experience could have been any better than it was. This is how you win over customers, by selling great products with airtight warranties and superb customer service to back it all up.
