Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) Priority Mail or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS Priority Mail will be 2-Day or 3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

Steven Gosney
Steven Gosney
1/4/2023
Wow! Can you say QUALITY? Can you say CUSTOMER SERVICE? Are you sick of production line garbage cables that go bad right out of the box? At least TRY a Rattlesnake cable and discover how it should be done. These guys at Rattlesnake are amazing. Very attentive and made right in the American heartland... Read
Vince Paul
Vince Paul
1/2/2023
I wish I could travel to their factory to meet the Best of the Best in the business. Their cables are superior over the rest. I’m a retired business owner I know how important customer service is for a company and their customer service is the best. I guess could say, Rattlesnake Cable Company IS... Read
Steve Sledge
Steve Sledge
3/8/2022
I have been dealing with Hank and the rattlesnake team for 6 yrs, the products are top notch tools every instrument player serious about their tone should have! I have ordered two 15 foot instrument cables in custom blue as well as a matching speaker cable. The quality is outstanding my 6 yr old... Read
Steve Sledge
Steven Gosney
1/4/2023
Wow! Can you say QUALITY? Can you say CUSTOMER SERVICE? Are you sick of production line garbage cables that go bad right out of the box? At least TRY a Rattlesnake cable and discover how it should be done. These guys at Rattlesnake are amazing. Very attentive and made right in the American heartland of Montana. Cannot endorse more highly!
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Steve Sledge
Vince Paul
1/2/2023
I wish I could travel to their factory to meet the Best of the Best in the business. Their cables are superior over the rest. I’m a retired business owner I know how important customer service is for a company and their customer service is the best. I guess could say, Rattlesnake Cable Company IS The Best of the Best ????This reminds me I need to order 2 more cables. Thanks RCC!
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Steve Sledge
Steve Sledge
3/8/2022
I have been dealing with Hank and the rattlesnake team for 6 yrs, the products are top notch tools every instrument player serious about their tone should have! I have ordered two 15 foot instrument cables in custom blue as well as a matching speaker cable. The quality is outstanding my 6 yr old cable still works and looks as good as it did the day it arrived. Customer service as it should be! You have questions? Ask they will provide with the answers you seek. I also just recently purchased some of their 3’ patch cables for a new board I am building. As long as this musician is in need of cables , Rattlesnake will be my goto builder it said cables. The prices are more than reasonable for the high quality product Hank is producing. Noiseless, consistent & most important no tone sucking. They look good, they sound better and as musicians we all know when you sound better you play better. Thanks to Hank and the crew at rattlesnake cables in MT. Play it loud I do Steve
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