Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) Priority Mail. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS Priority Mail will be 2-Day or 3-Day depending on what region of the United States you are located in relation to Montana.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive a Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is the build queue. When orders are completed, you will receive shipping notification when the shipping label is created which will include tracking. Our typical time frame for a single cable is a one day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

Reviews on Google

Shannon Kerr
Shannon Kerr
5/13/2021
I needed a new cable, and Rattlesnake Cables had been recommended to me more than once, so I figured: handmade in Montana, by a small independent company, getting great reviews? Heck yeah! I was not disappointed: a clean, clear signal, coming from a well-made, heavy duty cable, with the coolest wrap... Read
Todd Novak
Todd Novak
3/6/2021
I ordered my first cable from rattlesnake a couple weeks ago. They made and shipped the cable the day after I ordered it. The cable came well packaged and the quality of the cable is exceptional!
Rod Seney
Rod Seney
9/9/2020
I was looking for a rather long cable to run from my pedal board to my amp. I was, obviously, concerned about tone loss, but needed to relocate my amp. Hank was very responsive to my questions, and guiding me in what I am trying to accomplish. His cables are fantastic, and very durable. In the end,... Read
Rod Seney
Shannon Kerr
5/13/2021
I needed a new cable, and Rattlesnake Cables had been recommended to me more than once, so I figured: handmade in Montana, by a small independent company, getting great reviews? Heck yeah! I was not disappointed: a clean, clear signal, coming from a well-made, heavy duty cable, with the coolest wrap idea I’ve seen in a long time! Kudos on the packing too, minimalistic and environmentally friendly while still being high quality (and nice add-ins as well). Bottom line: I’m super glad I took a chance on Rattlesnake Cables, and I think you will be too!
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Rod Seney
Todd Novak
3/6/2021
I ordered my first cable from rattlesnake a couple weeks ago. They made and shipped the cable the day after I ordered it. The cable came well packaged and the quality of the cable is exceptional!
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Rod Seney
Rod Seney
9/9/2020
I was looking for a rather long cable to run from my pedal board to my amp. I was, obviously, concerned about tone loss, but needed to relocate my amp. Hank was very responsive to my questions, and guiding me in what I am trying to accomplish. His cables are fantastic, and very durable. In the end, he gave me a cable that works for exactly what I need. As a result, I've purchased other cables and a tester from Rattlesnake Cable Company. I highly recommend them!
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