Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) Priority Mail or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS Priority Mail will be 2-Day or 3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

Jay Memmelaar
Jay Memmelaar
1/15/2022
Guitarists! Before you spend another dollar on a cable, you need to buy a Rattlesnake cable now! I just bought my first one last week and I could not believe what I was hearing. I really thought that my volume and tone were not working correctly. I was so wrong. The minute I hooked up my guitar to... Read
Shawn Hatfield
Shawn Hatfield
7/31/2022
Really cool package with stickers, promos, and more. Got to speak with the owner, Hank, who was very friendly and helped me pick out the best products for my pedalboard. These cables and plugs are high quality, durable, and cut the noise floor so much. Not only that, they're made in Montana! Can't... Read
Dennis Swibold
Dennis Swibold
11/14/2020
The people and their products are first rate! You won't find better cables and gear anywhere.
Dennis Swibold
Jay Memmelaar
1/15/2022
Guitarists! Before you spend another dollar on a cable, you need to buy a Rattlesnake cable now! I just bought my first one last week and I could not believe what I was hearing. I really thought that my volume and tone were not working correctly. I was so wrong. The minute I hooked up my guitar to my amp, the sound coming from the amp was nothing short of amazing! The notes were so crisp and clear and the volume and tone on my guitar were finally working again! I can't say enough about the cable, company staff and the service (received it in 2 days). You are definitely missing out if you have not tried one of these cables. You want the best sound you can get? Get a Rattlesnake cable today! You deserve the best.
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Dennis Swibold
Shawn Hatfield
7/31/2022
Really cool package with stickers, promos, and more. Got to speak with the owner, Hank, who was very friendly and helped me pick out the best products for my pedalboard. These cables and plugs are high quality, durable, and cut the noise floor so much. Not only that, they're made in Montana! Can't recommend them enough. Thank you Rattlesnake folks!
Close
Dennis Swibold
Dennis Swibold
11/14/2020
The people and their products are first rate! You won't find better cables and gear anywhere.
Close

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