Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) Priority Mail. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS Priority Mail will be 2-Day or 3-Day depending on what region of the United States you are located in and the distance from Montana.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

Reviews on Google

Neal Elliott
Neal Elliott
9/9/2020
I was building my pedal board and needed custom length patch cables. My friend Pete Duvall at The District Custom recommended Hank at Rattlesnake Cables. I reached out and he responded almost immediately with a quote for the custom cables I needed, and shipped them the next day! These are great... Read
Ron Thompson
Ron Thompson
8/9/2021
I LOVE my new Rattlesnake Cable. It feels well made and sounds awesome. Thank you guys for a great product!!! Ron Thompson..Texas
Craig Carbone
Craig Carbone
8/30/2020
I purchased my first cable about 4 years ago. I found this company on Facebook and liked that it was a mom and pop business in the U.S.A. I have not been disappointed. Very sturdy. I bought a back up and some flex cables. I don't think I will ever need the back-up. Highly recommended. I will never... Read
Craig Carbone
Neal Elliott
9/9/2020
I was building my pedal board and needed custom length patch cables. My friend Pete Duvall at The District Custom recommended Hank at Rattlesnake Cables. I reached out and he responded almost immediately with a quote for the custom cables I needed, and shipped them the next day! These are great cables, really well made with really low profile plugs and seem to maintain signal quality better than the cables I had been using before. The price is comparable to the name brand cables but the quality is superior. Could not be happier, and the level of customer service goes beyond what I have come to expect. I am working out what my other cable needs are and will look forward to trying his instrument and speaker cables. The ones I have seen look cool with the different colored braids and seem much better made the generic cables I have been using.
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Craig Carbone
Ron Thompson
8/9/2021
I LOVE my new Rattlesnake Cable. It feels well made and sounds awesome. Thank you guys for a great product!!! Ron Thompson..Texas
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Craig Carbone
Craig Carbone
8/30/2020
I purchased my first cable about 4 years ago. I found this company on Facebook and liked that it was a mom and pop business in the U.S.A. I have not been disappointed. Very sturdy. I bought a back up and some flex cables. I don't think I will ever need the back-up. Highly recommended. I will never use anything else.
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