Reviews - Page 8.

What Christian D. Said...

Testimonial:

Just received my pro flex patch cables last week and have been loving them! These cables look great and I can tell the quality is amazing. This was my first purchase from Rattlesnake as I had seen other great reviews and Walrus Audio recommended Rattlesnake cable co. My order was made very quickly and shipped next day. My order arrived to my house within only 2 days! The great customer service, attention to detail, and quality in the products is the reason this company has great reviews. I will be purchasing more in the near future to replace all of my Ernie ball cables/ patch cables. Wonderful experience and a wonderful product! ????

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Thoughts about our Service:

Amazing! Detailed video message sent to me from the owner of Rattlesnake that he was grateful for my purchase.????

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What was purchased:

2 Pro Flex Patch Cables

What Wyatt B. Said...

Testimonial:

Cables are top tier, customer service is top tier, Rattlesnake is top tier! Once I felt the cables I knew I'd purchased something of extremely high quality. They are solid yet flexible and once I replaced all of my pedalboard/instrument cables with these the hiss from my amp was cut in half. I would trust these cables at a gig or in my studio any day of the week. I don't think I'll be buying any other brand cables from now on since Rattlesnake has every type of cable and connector you could need.

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Thoughts about our Service:

I've never purchased from a company with such good customer service. The time Hank & Team take to personalize your experience and check in with you before and after delivery is second to none. Rattlesnake truly makes you feel like a valued customer and it's clear that they care about their products and your satisfaction.

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What was purchased:

Patch cables & the Snake Head cable

What Michael D. Said...

Testimonial:

Best cables I've ever purchased. Best customer service I've ever experienced. It's been a little while since I received the cables I ordered. I wanted to use them for a while before leaving a review. I really don't think I'll ever switch to a different brand after using Rattlesnake cables. These are great. During my order, I clicked the wrong button and ordered the wrong thing. I realized it when I received the email confirmation . One phone call and everything was made right. I'll recommend this company to anyone.

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Thoughts about our Service:

Amazing. Thank you!

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What was purchased:

10' snake head, 2 15' standards, 14 inch patch cable

What Neal E. Said...

Testimonial:

My friend Pete with Custom District Pedal Boards met Hank at NAMM before Covid, so when I was putting my pedalboard together and I needed custom cables he suggested Rattlesnake. The board has continued to evolve and I needed some very custom lengths to fit everything in so contacted Hark again. He pulled my order together is less than a day and shipped it. It arrived today packaged so thoughtfully and I was able to reconfigure the board. Couldn't have done it without the custom length cables and it has kept my signal chain all Rattlesnake from guitar to speaker, and I can hear the difference. Thanks to the Team!

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Thoughts about our Service:

Fantastic!

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What was purchased:

Custom patch cables.

What Joseph V. Said...

Testimonial:

I am very impressed with Rattlesnake. The service was outstanding and the video from the owner thanking me for my business was a nice touch too. As a first-time customer you never really know what to expect and Rattlesnake has exceeded all my expectations for Customer Service and product quality.

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Thoughts about our Service:

Customer service was outstanding!

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What was purchased:

I purchased the patch cables in order to clean-up and quiet down my pedal board. The product worked exceptionally well.

What Mark P. Said...

Testimonial:

Give Rattlesnake a try! The service is second to none, quick and, they acknowledge you as if you were an old friend and customer no matter if it's your first or 10th purchase!

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Thoughts about our Service:

Superb! Quick and accurate and, acknowledging you as a first or 10th time customer is fantastic!!!

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What was purchased:

A couple snake head cables, at least 8 patch cables and that great new heather red T-shirt. In XXXL. And it fits!!!!!!!!!!!!!!!!!!!!!!

What Kyle M. Said...

Testimonial:

My son and I went to pick up our order from the office/warehouse in Missoula and Hank gave us the full tour. We had a blast checking out all the rad stuff and meeting some of the crew. This is brand that we love to support. They don't make it hard!

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Thoughts about our Service:

excellent!

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What was purchased:

Coily Cables, patch cables, regular rattlesnake cables

What Chris B. Said...

Testimonial:

Rattlesnake Cables are the best! I already own two 15 'snake head cables (one in Snake Weave and one in Blue) that I won in one of their many generous giveaways. I use the cables every single day with my guitar and Rhodes. Not only are they beautiful, but they never interfere with my signal. (They might actually have helped lessen the noise introduced by my old house's janky electricity, though that could just be in my head). They are also super easy to wrap back up after playing — which I can't say for any of the other cable brands I've used over the years. The patch cables are perfect, as well. They fit well with my Temple Audio board and have a very minimal footprint. And on top of all that, Hank from Rattlesnake sent me a personal video message thanking me for my purchase of the patch cables and letting my know that they shipped. If you're thinking about buying cables, don't go with a huge company where you're just a name. Buy from a company with some heart.

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Thoughts about our Service:

My customer services experience was exceptional! Hank sent me a personal video message thanking me for my purchase and letting me know when my cables shipped. Never has a company taken the time to do something that thoughtful before. It made me feel like a valued customer.

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What was purchased:

Four 12" flex patch cables and one 10" flex patch cable.

What Ken S. Said...

Testimonial:

A friend of mine turned me on to Rattlesnake co and had nothing but good comments. I reached out to them. Response was super quick and very polite. I Needed some custom sizes patch cords for my pedal board. The experience from the first communication with Hank to putting the cords on my board was nothing short of excellent. The cords were perfect size and amazing quality. To top it all off the signal and tone on my pedals was clean and awesome. I since bought a couple guitar and XLR mic cords. They are amazing. They’ll be my go to for any of my cords needs. The customer service is the best. Very thankful to have found these guys. Thank you.

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Thoughts about our Service:

Absolutely the best

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What was purchased:

15' guitar cords. Mic and pedal patch cords.

What Seth C. Said...

Testimonial:

I've personally used Rattlesnake cables for my guitars (acoustic and electric) for probably close to 5 years at this point after just stumbling across their website and checking out some of what they had to offer and customer testimonials. I was just looking for an upgrade to the old instrument cables I'd been using for several years, and was won over with my very first order from Rattlesnake Cable Co. The quality of the cables is second to none--everything is marked by quality craftsmanship and attention to detail, and any signal buzz I was experiencing before was pretty substantially diminished if not outright eliminated by switching to Rattlesnake cables. I've since used their patch cables, XLR cables, and even power cables and have never been anything short of thrilled with their product. The church I work at recently replenished out stock of cables with some items from Rattlesnake Cable Co, and our team has loved using the snakehead instrument cables that feel so much more durable than our old cables and the custom cable looms have provided so much flexibility and tidiness for our cable runs across the stage for several of our instrument "stations." Jason Isbell has said that in a live setting you can maybe hear a 5% difference between the Klon pedal he uses for overdrive and other alternatives, but he can hear that 5% difference himself and values how it elevates his live performances--you could probably say something similar in regard to using handmade "boutique" cables versus other reputable cables you could get at any music store or on Amazon, but I genuinely feel that I can testify to that difference and appreciate how it has helped me and my fellow musicians deliver the clearest, most articulate signal when playing in live settings.

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Thoughts about our Service:

Coordinating with Hank was such a joy--and the customer service he and his team provide is such a rarity these days! Hank was very patient with me in collecting details for a large order that I recently placed (but has been every bit as gracious and accommodating in the past when I've placed small, personal orders). He anticipated problems on our behalf in the production process and was quick to reach out and walk us through different options to help find the best solution for us. Every order I've ever placed has always been securely packaged, and the cable bags and handwritten notes are always a nice touch that are greatly appreciated. Hank and his team deliver everything you could possibly want to convince you to be a repeat customer--could not recommend them enough!

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What was purchased:

Over the years, I've purchased probably a dozen various instrument cables, two dozen various patch cables, and a handful of XLR cables, CAT cables, and power cables with multiple different orientations to meet the different needs our team has on stage.