Reviews - Page 9.

What Richard D. Said...

Testimonial:

These are the best cables I've ever owned! I've been playing guitar for over 40 years and I've bought a lot cables. I finally found cables I love. The world of musicians needed a cable like this! There built so well ( I'd say over built in the best way ). I used to break cables monthly and so many times at the worse time possible. Not with these cables. The weaving rattlesnake puts over the rubber comes in so many colors and this weaving is heavy but flexible nylon type material. NOT THE CHEAP CLOTH STUFF. I'm so impressed I'm changing every cable in my rig from guitar to my speakers to rattlesnake. Also I have say the people at rattlesnake are the best! This is how a company should be. They make an awesome product by hand in the USA with the best customer service I've ever experienced. Above and beyond type of great experience. You don't see this kind of company nothing close. The quality is unmatchable and so is the customer service. This almost sounds like I'm a rep for them but I'm not I'm just guitar player so impressed for the first time that I found a company I like this much I wanted to tell everyone . First time for that also. I can't say enough about the people and quality at rattlesnake. Thanks you guys

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Thoughts about our Service:

The best customer service ever !

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What was purchased:

Blue instrument Cables
one standard
one snake head
pick tin

What Brian R. Said...

Testimonial:

I stumbled across these cables online did some research and decided to give them a try. I've always been on the fence about how much a guitar cable matters. I took a thirty year break from playing and was a wireless user back then. Since wireless is pretty unimportant now I wanted to find something made in America that would last. I bought some cheap cables from a "reputable" company that have failed in a six month period so decided to take the plunge with these. Sure glad I did, I am so impressed with all aspects of these cables. They look great, are indestructible from what I can tell and are built with superior components. Also I can't believe I am going to say this but they sound noticeably better than what I was using. I immediately placed two more orders and probably will change all my pedal board cables out soon along with having a loom built. I'm a happy user for life now.

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Thoughts about our Service:

Customer service is second to none. Lightning fast response for order, build, and shipping. The owner is on the front line of communication with the customer, it is truly a dedication that is unheard of but very much appreciated and respected. A lot of other companies could learn some serious skills by taking note of how the operation here is ran. I without any reservation highly recommend these cables, the customer is truly as good as it gets.

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What was purchased:

Standard purple, snakeskin and ox blood 6', 10', 15', and 6" patch cables.

What Michael K. Said...

Testimonial:

High quality cables with flexibility to get the cables you need. Love the snakeskin weave on my instrument cable and was able to color code my XLR. Best customer service ever! You can tell they are passionate about their business!!

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Thoughts about our Service:

Best customer service I have ever experienced. I placed my order late on a Saturday evening. On Sunday morning. I woke up to a video message from the owner thanking me! The cables were built and shipped on a Sunday.

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What was purchased:

15' Instrument Cable with snake weave. 10' XLR cable.

What Paul B. Said...

Testimonial:

Rattlesnake Cables are the very best! They've been my cable of choice on gigs & in the studio for years. The craftsmanship is superb and Hank & company are great to work with!

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Thoughts about our Service:

They ship right away and customer service is the best.

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What was purchased:

Instrument cables & pedalboard cables.

What Joe K. Said...

Testimonial:

All I can begin with is WOW! Great product with meticulous construction and sound quality. Added to that was one of the best customer service experiences ever. Communication, timeliness, packaging, follow up, and care were from a different planet. I tried one cable to dip my toe in the water and immediately upgraded my entire rig!

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Thoughts about our Service:

Above

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What was purchased:

Cables and patch cables

What Darin C. Said...

Testimonial:

Just the best! The best cables and amazing customer service. I was so impressed by the quality that I've placed 3 orders in a 3 week period. If you don't think cables make a difference in your tone, try these. I'm pretty sure you'll agree.

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Thoughts about our Service:

I screwed up my first order. Totally my fault. I contacted Hank and he went way out of his way to help solve my problem and get me what I needed. Still amazed that my orders get from Missoula to Spanaway WA in 2 days.

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What was purchased:

2-15' standard black weave
2-10' standard no weave
4" patch cables
6" patch cables
2-3' speaker cables

What Joan B. Said...

Testimonial:

I got 2 XLR-to-1/4" cables to connect speakers to a monitor controller. The cables are sturdy but still flexible. The delivery time was amazingly short - even over a holiday weekend. Even the packaging says "class". And Hank even tried to help me with a wiring problem that had nothing to do with his cables. Highly recommended.

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Thoughts about our Service:

My customer service experience was stellar.

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What was purchased:

XLR-to-1/4" cables

What John X. Said...

Testimonial:

We went on a little guitar cable rampage over here over the last few months. During that time, I created a bunch of different cables with different specs; for the ones that I couldn’t create, we ordered a few specific, custom brands - with a great variation in price point. I actually hadn’t heard of Rattlesnake Cables until we started that journey - I heard a few people mention your name in a forum, so I thought I would check you out. We ended up comparing about 25 different instrument cables (only). Nothing scientific whatsoever… Just taking note of which we liked the most & the least (some were really just "meh"). I'm not gonna get into other brands, but I will say that you and your cables placed in our top 2 out of about 25 different cables that we compared. There was no number one. We just kept going back to the same 2 over and over again. I would really describe the Snake Head as the most full range out of everything that we tested. I love the way it feels and it's certainly flexible enough for the studio. The build quality is fantastic. Really well done. Thank you.

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Thoughts about our Service:

Pretty smooth - but I can't help but to notice that y'all really send a lot of email ????

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What was purchased:

Snake Head instrument cable, XLR microphone cable, speaker cable

What Ben A. Said...

Testimonial:

Rattlesnake Cable Company hits all the right notes. You might balk at the prices at first but I strongly urge you to buy something from them. Once you see and feel and most importantly use the cable they will send you, you will realize you got more than you could have ever paid for. If you buy a Snake Head or Standard Cable you'll immediately realize that you will never need to replace that cable. Also, I highly recommend upgrading to the gold Neutrik plugs (it's $3.50 for each plug so it's $7 extra. You have 7 bucks to spare don't you?) Their weaves (the sheathing on their cables) are a wonder. Rock hard and virtually indestructible, but somehow flexible. A testament to modern materials engineering. If you buy a speaker cable (a cable for running from heads/combos to cabs) from Rattlesnake, you'll get all the amazing features of their instrument cables - the indestructible weave, the handmade quality - but you'll also get something you can't get from anywhere else that I know of. You'll get a 12 AWG speaker cable. No one else is selling 12 gauge wire speaker cables - Mogami, Lava, whatever brand you want to bring up - uses 14 gauge wire (smaller than 12 gauge wire for those that don't know). Does it make a difference at 3 feet? Debatable. But it's definitely going to make a difference at 10 feet or longer. Regardless, it's yet another example of Rattlesnake's absolutely over the top commitment to quality and making the VERY best product possible. If you want the best cables, whether they be instrument cables, speaker cables, XLR cables, or anything else they offer, you can rest assured that you cannot and will not find a higher quality product. This company deserves your (and my) business.

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Thoughts about our Service:

Rattlesnake customer service is fantastic. They offer a lifetime warranty on all their cables, although I can't imagine one ever failing. Maybe if you stepped on a right angle plug just right (or would it be wrong?) you could possibly break the soldered connection. Also, I think I have ordered more custom cables (mainly because I wanted non-standard weaves) than I have "off the rack" cables and Rattlesnake has never charged me one cent extra for them. Rattlesnake Customer Service is absolutely top notch, just like everything else they do.

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What was purchased:

I have several Standard Cables, a couple of Snake Heads, one Coily, and if memory serves, 3 Speaker cables of varying lengths, so I have options for where I want to put my cabs verses where I want the amplifier that is powering it.

What Chris H. Said...

Testimonial:

This is a great company. Their cables are amazing and their customer service is second to none. The cables are professionally made and very durable. I was so impressed when they arrived and I took them out of the box. I definitely will be ordering from them again.

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Thoughts about our Service:

Awesome customer service! I received a personalized video from them the following morning after my order. They thanked me and let me know they were about to get started on my cables. My order arrived quickly and it was packaged very nicely. Inside with my cables was a thank you note.

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What was purchased:

I purchased some Pro Flex Patch cables and a standard guitar cable, all in blue.