See what people are saying about Rattlesnake! Over 1400 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Ryan H. - Everything is solid, from the high-quality products to the dynamite super, friendly service! There is no reason to shop anywhere else! I literally told my musician friends how nice Hank is! February 15, 2023 Read Full Testimonial
Dustin Z. - Where do I start? These guys have to be the most standup guys I have ever worked with. The ABSOLUTE best customer service ever hands down bar none. From tons of free swag, to person video messages these guys can not be beat. Stop what your doing and go by something from these guys you will not be disappointed!!!!!!! August 2, 2022 Read Full Testimonial
Jason J. - Surprisingly fast shipping and delivery, especially given I’m in a different state. Hank helped me and he was a great guy to talk to. He took personal care to watch over my order so everything went through smooth and communicated how my order was going. January 7, 2022 Read Full Testimonial
Cody L. - Everything Rattlesnake builds is done with love and attention to detail. Its all rock solid and meant to last a lifetime. December 20, 2021 Read Full Testimonial
Jason G. - This should be a textbook example of how to run a business. Absolutely positive experience from the ordering process, customized communication every step of the way and the timely delivery of a rock solid product. December 18, 2021 Read Full Testimonial
Jason S. - I have purchased personally from Rattlesnake twice and have referred at least three people to purchase as well. I can tell you that the customer service for every single person hasn't been above and beyond what is called for. The quality of rattlesnake cables is on par with anything else out there regardless of price. I have spent a whole lot more on so-called boutique cables, only to have them fail from their construction methods. I used tons of... November 30, 2021 Read Full Testimonial
Dave S. - Your quality TRS cable and splitter box were a great solution to many years of drama I endured from “Y” cables . August 25, 2021 Read Full Testimonial
Sherri H. - I discovered Rattlesnake Cables when searching for an audio probe. Their customer service is amazing. The probe was shipped the following day - ordered on a Sunday. I received an email from the owner with a video. I can’t believe all this for the small amount I purchased. I am now a huge believer and will order all my cables from them. High quality, professional, on time, better customer service than I have ever received anywhere else. You... June 28, 2021 Read Full Testimonial
Eric B. - Thank you so much! Hank, love the personalized video you sent and the audio probe is perfect! Thanks!! June 8, 2021 Read Full Testimonial
What Ryan H. Said...
Testimonial:
Everything is solid, from the high-quality products to the dynamite super, friendly service! There is no reason to shop anywhere else! I literally told my musician friends how nice Hank is!
Thoughts about our Service:
Amazing! Sooooo nice! This is a textbook example of how to build loyal customers.
Where do I start? These guys have to be the most standup guys I have ever worked with. The ABSOLUTE best customer service ever hands down bar none. From tons of free swag, to person video messages these guys can not be beat. Stop what your doing and go by something from these guys you will not be disappointed!!!!!!!
Thoughts about our Service:
The absolute best service. In a day and age where customer service is almost non existent these guys are a bright shining light!!!!! You have earned a customer for life!!!!!!
Surprisingly fast shipping and delivery, especially given I’m in a different state. Hank helped me and he was a great guy to talk to. He took personal care to watch over my order so everything went through smooth and communicated how my order was going.
Thoughts about our Service:
Customer service was great since I knew someone was taking personal care of my order. I talked with Hank and he was straightforward with communicating how my order was going, and he was an all around good guy to talk to.
This should be a textbook example of how to run a business. Absolutely positive experience from the ordering process, customized communication every step of the way and the timely delivery of a rock solid product.
Thoughts about our Service:
Without question one of the best customer service experiences. This should be a model for every business.
I have purchased personally from Rattlesnake twice and have referred at least three people to purchase as well. I can tell you that the customer service for every single person hasn't been above and beyond what is called for. The quality of rattlesnake cables is on par with anything else out there regardless of price. I have spent a whole lot more on so-called boutique cables, only to have them fail from their construction methods. I used tons of cables and testing and playing both and have had not one inkling of an issue with any single Rattlesnake product.
Thoughts about our Service:
Every step of the way Rattlesnake cables has been in communication, from the time you place your order till the day it ships you have nothing but stellar communication. Not only that you get a lot of personalization along with that stellar customer service. Unless something goes Topsy turvy in the world I doubt I'll be purchasing from other cable companies anytime in the foreseeable future.
What was purchased:
I have two 10-ft "L"cables, one 15 ft straight cable, and many pedalboard patch cables. I also got one of Rattlesnakes test probe boxes for building pedals. I have also bought some effects pedals and other things recommended by Rattlesnake all with the same quality of service.
What Dave S. Said...
Testimonial:
Your quality TRS cable and splitter box were a great solution to many years of drama I endured from “Y” cables .
Thoughts about our Service:
Excellent Customer Service. I’ve often received replies to inquiries within minutes!
I discovered Rattlesnake Cables when searching for an audio probe. Their customer service is amazing. The probe was shipped the following day - ordered on a Sunday. I received an email from the owner with a video. I can’t believe all this for the small amount I purchased. I am now a huge believer and will order all my cables from them. High quality, professional, on time, better customer service than I have ever received anywhere else. You can’t go wrong!
Thoughts about our Service:
I loved them. Will make all the purchases I can from them in the future. I also will tell all my musician friends….
