Reviews - Jumper Patch Cable - Page 7.

What Wes L. Said...

Testimonial:

Rattlesnake is my new cable maker. I got some new pedals and I needed some custom patch cables made. I have a purposefully USA made rig, so I naturally sought out an American cable company. Hank made my amazingly perfect cables to order and they were immediately shipped. The attention to detail here is superb. I even got a personalized video when my order was ready to ship. The cables arrived on my doorstep in 2 days and I was blown away by the quality. Each cable was super sturdy and well built with packaging to match. I have no doubt these cables will outlive me. Great great company. You won’t be disappointed with these cables!

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Thoughts about our Service:

Hank went above and beyond to make this a great experience. He was always quick to respond, build and ship. Thank you!

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What was purchased:

2x 10 foot cables and a few custom sized patches

What Daniel L. Said...

Testimonial:

I first heard about Rattlesnake Cable Company from Kevin Burkett @ Electirical Guitar Company. I was immediately impressed by the detailed (and user friendly) way to navigate the Website , i've always loved attention to detail and Rattlesnake Cable Company's website ticks all the boxes.

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Thoughts about our Service:

The customer service/experience as a customer I receive from Rattlesnake Cable Company is simply the best I have ever experienced in decades of buying from companies all around the world on the web. The man himself (Hank) comes across as super customer focused and a nice genuine guy. Upon a recent order Hank even sent me a personal video message thanking me, that completely blew me away! I'd love to go to Missoula and meet Hank and the Team. Their products & customer service = 10/10

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What was purchased:

To date I have purchased about 7 Instrument cables (standard & snake head) all Gold plug ends (which are amazing!) , a few patch cables and recently some clothing to wear with pride and also help promote their brand here in New Zealand. I love how the cables come in many different color options too. Most recently i wanted to find out if/when Rattlesnake would re-stock Purple/Midnight Purple weave cables. Hank said he was more than happy to get them made up for me , awesome !

What Phil B. Said...

Testimonial:

A superior product and build. Road worthy and cool looking to boot.

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Thoughts about our Service:

Fast shipping, tracking updates, solid and nice looking packaging.

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What was purchased:

15' guitar cords in multiple weaves and colors, also patch cord kits for the pedal family

What Edmond R. Said...

Testimonial:

Rattlesnake cables look awesome, are extremely durable and sound outstanding. They are a pleasure to do business with because of their exceptional customer service! All this plus a bag, a pad and some stickers, Rattlesnake cables always exceeds my expectations.

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Thoughts about our Service:

Exceptional customer service! Just the best!

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What was purchased:

Guitar and patch cables

What Sean S. Said...

Testimonial:

Quality of the cables is outstanding. Noticeable tone improvement over previous cable bought from big online retailer. Customer service was phenomenal. And super fast shipping. Thank you!

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Thoughts about our Service:

Really appreciated customer service.

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What was purchased:

Two guitar cables and patch cables

What Chris L. Said...

Testimonial:

Rattlesnake Cables builds the finest cables on the planet. Custom options and professional-level build quality set these cables apart from the pack.

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Thoughts about our Service:

Could not be better. I’ve made custom orders and always received great communication from Hank.

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What was purchased:

Instrument, speaker and patch cables.

What Jason B. Said...

Testimonial:

Hank’s cables are just about bullet proof. Superior quality from tip to tip, which are some of the best available! The jacks are almost completely secured from movement with the addition of the heavy duty heat shrink applied, so these suckers should outlast me. Have no doubt that these will give Mogami a run for their money, plus you can support working musicians who developed a cottage industry to fill very specific needs!

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Thoughts about our Service:

I have never had a better purchasing experience. I am not a shill, multiple time paying customer here. The personalized notes, messages and packaging, combined with super fast shipping (2 days from Missoula to Memphis) is nothing compared to Hank himself calling immediately after I placed an order but didn’t realize a promotion was afoot. Hank offered to either credit me or add a few extras to make up the difference. Where have you found this level of personal connection and equity anywhere? Completely awesome dude, superior products. Hands down. I will order again and suggest you go ahead and pull the trigger if you are on the fence.

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What was purchased:

I have several 10' cables, multiple patch cables and a couple pedal steel cables. TOP notch all around.

What James B. Said...

Testimonial:

Great sounding cables. Sturdy construction and pretty to boot! Incredibly fast turnaround.

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Thoughts about our Service:

Turnaround was about a week. For custom cables that's amazing.

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What was purchased:

3 different orders (2 instrument cables in purple, a batch of pedal/patch cables, and another 2 instrument cables)

What Jason S. Said...

Testimonial:

I have purchased personally from Rattlesnake twice and have referred at least three people to purchase as well. I can tell you that the customer service for every single person hasn't been above and beyond what is called for. The quality of rattlesnake cables is on par with anything else out there regardless of price. I have spent a whole lot more on so-called boutique cables, only to have them fail from their construction methods. I used tons of cables and testing and playing both and have had not one inkling of an issue with any single Rattlesnake product.

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Thoughts about our Service:

Every step of the way Rattlesnake cables has been in communication, from the time you place your order till the day it ships you have nothing but stellar communication. Not only that you get a lot of personalization along with that stellar customer service. Unless something goes Topsy turvy in the world I doubt I'll be purchasing from other cable companies anytime in the foreseeable future.

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What was purchased:

I have two 10-ft "L"cables, one 15 ft straight cable, and many pedalboard patch cables. I also got one of Rattlesnakes test probe boxes for building pedals. I have also bought some effects pedals and other things recommended by Rattlesnake all with the same quality of service.

What Matt K. Said...

Testimonial:

Purchased some Rattlesnake Cables when they offered a sale as a way to support local businesses and local musicians. I was so impressed with not only the quality of the cable but also the amazing customer service, that I immediately made a follow-up purchase to replace all of my existing cables with Rattlesnakes! Great quality cables and a great local music company, would highly recommend!

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Thoughts about our Service:

Not only was shipping immediate, but I received both a hand-written note and a personalized video thanking me for the purchase. Cables came in cool bags that I will definitely save to reuse.

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What was purchased:

Standard Instrument Cables, Speaker Cables, XLR Cables, Patch Cables