Reviews - Headphone Splitter - Page 14.

What Bob H. Said...

Testimonial:

I've been buying music gear for over 50 years and buying from Rattlesnake Cable Company ranks at the very top of a rather large pyramid when it comes to customer experience. So much so that I made a point to share it with the first person I could! I found Rattlesnake while looking for a 1/4" TRS to dual mono breakout box. I ordered late one night and first thing the next morning I'm looking at a video email from the owner telling me that they were starting to build out my box that morning. I was so impressed that I decided to order a cable also, even though I had just ordered the same cable from Sweetwater. I just felt a need to further support such a great entrepreneur. He even found a way to work out combining the 2 orders for shipping sake. Great communications. When my product arrived, I was blown away by the packaging. The breakout box came in a sturdy box packaged in a small bag with logo along with a decal, discount coupon, and...get this...a personal message on a desktop notepad! You have made me a customer for life!

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Thoughts about our Service:

Hands down the best customer experience in over 50 yrs of gear buying at all levels from 15 yr old kid buying his first strap to being the gear buyer for major international touring sport.

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What was purchased:

1/4" TRS to dual mono adapter box
15'- 1/4" trs straight to trs angle cable with gold connectors

What Robert S. Said...

Testimonial:

I ordered a splitter to use on the Ric-O-Sound jack of my Rickenbacker 360/12. Shortly after my order I got a super nice short video thank you from Hank. After I got the splitter in very short turnaround time, I saw I needed a special cable to make it work. I e-mailed Hank with a question and low and behold not more than 5 minutes after I sent the e-mail, he called me. He answered all my questions and made sure that I ordered the correct cable. The cable came in two days. Both items came in a special bag with Rattlesnake logo, and A notepad with logo. Great customer service and quality products. I need to order a tee shirt so fellow musicians will ask about Rattlesnake Cables etc. Thanks Hank.

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Thoughts about our Service:

Simply great, how many things have you ordered and had the company founder call you to help out with questions.

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What was purchased:

Stereo splitter and TRS cable red wrapped.

What JD K. Said...

Testimonial:

Best cables ever. Initially purchased a couple point solutions for my Ric-O-Sound -a custom TRS cable with snake head and gold r-angle tip and the TRS to Mono adapter, (which is bar none the best solution I've found for Ric-o-sound). I ended up replacing my mono cables as well - the snake head solution is brilliant. Hank took the time to send me a welcome video and followed with a direct phone call to help with a shipping issue. Customer service is NOT dead with Rattlesnake Cable Co. My bandmates have recently noticed the cables - commented on how they look like snakes... I then show off the durability of the cables - these cables are incredibly tough. The nylon weave is bulletproof. Not only does the weave help keep the cables' twist in a perfect circle, it also ensures cables are very well protected from the impacts of regular use. And they're made with love in the USA.

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Thoughts about our Service:

Customer service is NOT dead with Rattlesnake Cable Co.

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What was purchased:

custom TRS cable
TRS to Mono adapter
mono cables

What Adam T. Said...

Testimonial:

Great staff, responsive to questions and very accommodating for special orders! Fast shipping! Cables are well made, great looking, and durable.

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Thoughts about our Service:

Excellent and responsive.

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What was purchased:

I’ve got a Standard Rattlesnake instrument cable and a TRS cable and splitter for my OBEL.

What Raymond B. Said...

Testimonial:

I am so pleased with the performance of the TRS cable and Splitter box from Rattlesnake Cables! I have been using another custom cable maker for years, but I'm getting micro-phonic trouble from them now and I don't abuse my cables. I wanted to try a different maker to see if I can hear a difference...and I can! This Rattlesnake TRS cable is nice and flexible and has a very quite noise floor and maintains great clarity. I run a guitar with a piezo output where I use this awesome little splitter, and it works great....no popping or noise when switching my output from magnetic pickup to piezo. Very please with my purchase and will soon be getting a couple of speaker amp cables from Rattlesnake to try out as well!

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Thoughts about our Service:

I was very impressed with the speed of my order. It arrived very quickly and was packaged nicely with some additional little "case candy". I like the sack the products are packed in and use it to hold all my other guitar accessories! Nice! The service was excellent and good communication throughout the process. Final touch was a hand written note of appreciation! Excellent customer service!

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What was purchased:

TRS cable in black/naked. Splitter box.

What Doug M. Said...

Testimonial:

Great company with great products. The splitter I bought was very fairly priced and works great. The housing is well built and has great style with an etched logo. The team at Rattlesnake have been great to work with in attempting to find custom products as well. They were not set up to make what I needed, but offered up an alternative made by another company as an options, instead of just leaving me out to dry to find it myself. Great company, great products!

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Thoughts about our Service:

Fantastic! The customer service is above and beyond. I even received a hand written note from the team thanking for my order. Wait and shipping time was very minimal and any contact I have had through email with Rattlesnake Cable was addressed immediately and with care.

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What was purchased:

I purchased a stereo to mono splitter

What Christopher C. Said...

Testimonial:

I recommend Rattlesnake Cable Co. to any player who's looking for excellent products built to last. You get top quality without inflated "boutique" prices.

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Thoughts about our Service:

Rattlesnake's customer service is one on one. You aren't buying from a Corporation. You are dealing with people who care about their customers. You will be pleasantly surprised!

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What was purchased:

Bought two S configuration Pro Flex cables and a mono Y-splitter box.

What Gary G. Said...

Testimonial:

I ordered on Sunday and received Thursday !

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Thoughts about our Service:

I ordered online but had no issues - will use again in future!!!

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What was purchased:

Stereo Patch Cable and Splitter needed for Rickosound set-up for my 4003 basses!!!

What Marcelino D. Said...

Testimonial:

I purchased a TRS to Dual Mono Splitter for my piezo equipped electric and for the Rick-o-Sound function in my bass. From the moment I clicked ‘buy,’ I was given red-carpet appreciation and treatment before receiving my product. Then my product showed up quickly and with great attention to detail and packaging. I would be more than happy to purchase from Rattlesnake again. Thank you, Marcelino

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Thoughts about our Service:

Above and beyond satisfied

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What was purchased:

TRS to Dual Mono Splitter

What John S. Said...

Testimonial:

Top notch gear and outstanding customer service. Very highly recommended!

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Thoughts about our Service:

Excellent! Thank you!

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What was purchased:

TRS/Mono splitter box and TRS cable.