Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

L Preston
L Preston
2/24/2022
Excellent product and service. These cables are hand and custom made of superior components on smart designs. The packaging is extremely nice as is the price. Don't be afraid to call therm up and detail just what you want, they will oblige. Try a Rattlesnake Cable, you won't be disappointed.
Ramon Cruz
Ramon Cruz
11/15/2020
Bought couple of cables from Rattlesnake. They are high quality and well made. I forgot to specify an amp cable jack end and Hank called me personally to verify the style I wanted. They'll custom build you a cable too.
Scott Fowler
Scott Fowler
8/27/2024
When I got my Rattlesnake Cable Company cables, I noticed right away the superior quality of the weave, the sturdy fixtures and great construction. Oh, and the sound? Right away it made a huge difference. Quality all the way around and the nicest folks you ever want to meet. Attention to the little... Read
L Preston
L Preston
2/24/2022
Excellent product and service. These cables are hand and custom made of superior components on smart designs. The packaging is extremely nice as is the price. Don't be afraid to call therm up and detail just what you want, they will oblige. Try a Rattlesnake Cable, you won't be disappointed.
Ramon Cruz
Ramon Cruz
11/15/2020
Bought couple of cables from Rattlesnake. They are high quality and well made. I forgot to specify an amp cable jack end and Hank called me personally to verify the style I wanted. They'll custom build you a cable too.
Scott Fowler
Scott Fowler
8/27/2024
When I got my Rattlesnake Cable Company cables, I noticed right away the superior quality of the weave, the sturdy fixtures and great construction. Oh, and the sound? Right away it made a huge difference. Quality all the way around and the nicest folks you ever want to meet. Attention to the little details—what more could you ask for. Rattlesnake Cable Company cares about me and their customer service is out of this world!

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