Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

Larry Thomason
Larry Thomason
2/8/2023
Innovative features, quality components, great personalized customer service, fast shipping and followup! Great Company!
Nathan Tipton
Nathan Tipton
1/16/2021
Rattlesnake Cable Company is one of the best companies that I have ever dealt with. Quick Service. Quality Product. Multiple Options. And a personal message sent to the customer thanking them for their oder and support
Houston ROW
Houston ROW
6/23/2025
The weaves on Rattlesnakes do not come undone like the cheapos. I recently purchased more cables from Rattlesnake after I had one still kicking for over 8 years. The connectors straight and right are very sturdy and the snake heads are great for strap through. I have also been inside one of the... Read
Larry Thomason
Larry Thomason
2/8/2023
Innovative features, quality components, great personalized customer service, fast shipping and followup! Great Company!
Nathan Tipton
Nathan Tipton
1/16/2021
Rattlesnake Cable Company is one of the best companies that I have ever dealt with. Quick Service. Quality Product. Multiple Options. And a personal message sent to the customer thanking them for their oder and support
Houston ROW
Houston ROW
6/23/2025
The weaves on Rattlesnakes do not come undone like the cheapos. I recently purchased more cables from Rattlesnake after I had one still kicking for over 8 years. The connectors straight and right are very sturdy and the snake heads are great for strap through. I have also been inside one of the instruments cables. They are well built, good looking wire inside these fellers. I will be buying more. Thanks for these awesome cables!

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