Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

Brad Wagner
Brad Wagner
7/22/2022
I've purchased Rattlesnake Cable Company cables two times now. I am sure I will a third. Incredible cables, cool wrap designs, very well made, pro connectors, amazing shipping, customer service, the whole package. Highly recommend.
Melissa Palacios
Melissa Palacios
11/2/2022
Just acquired a 15’’ long snake head in copper color. This cables is the best I have tried so far, I can actually hear with clarity the ghost notes and harmonics on all of my basses without losing fundamental. It looks like it could be used and abused on stage because of the construction and I... Read
David Powers
David Powers
7/16/2022
I had been looking for a cable with a 90 degree jack and the add for Rattlesnake Cables came up on FB. I loved the ash limited edition and ordered it. They informed me of the build from start to finish and I had it in hand in 2 days. Wow!! Amazing cable and well beyond my expectations. It came with... Read
Brad Wagner
Brad Wagner
7/22/2022
I've purchased Rattlesnake Cable Company cables two times now. I am sure I will a third. Incredible cables, cool wrap designs, very well made, pro connectors, amazing shipping, customer service, the whole package. Highly recommend.
Melissa Palacios
Melissa Palacios
11/2/2022
Just acquired a 15’’ long snake head in copper color. This cables is the best I have tried so far, I can actually hear with clarity the ghost notes and harmonics on all of my basses without losing fundamental. It looks like it could be used and abused on stage because of the construction and I think it would contribute to a great tone in a recording environment.
David Powers
David Powers
7/16/2022
I had been looking for a cable with a 90 degree jack and the add for Rattlesnake Cables came up on FB. I loved the ash limited edition and ordered it. They informed me of the build from start to finish and I had it in hand in 2 days. Wow!! Amazing cable and well beyond my expectations. It came with a very cool cotton bag and candy like you get with a new guitar. Nice touch. I will be ordering more products as I need that stereo cable with the splitter for my RIC and the two Parkers that are both stereo . The cable and hardware is bomber and is the nicest cable I have ever seen. Thanks guys for such a great product and super service. You are hitting the Wow Factor!! Rock ON!!

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