Shipping Policy.

We take pride in our quick build times and shipping!

How Do We Ship?

We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.

USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.

When To Expect Your Products

We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.

Shipping Policy is subject to change - last updated 10/21/2021

I have not received my items - what should I do?

Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!



Winter NAMM 2020 Rattlesnake Cable Company Team
Winter NAMM 2020 Rattlesnake Cable Company Team

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Reviews on Google

Pete Jive
Pete Jive
6/5/2023
I love these cables, Clear, Durable & Reliable. They make my job more fun.
Anne Zeman
Anne Zeman
12/9/2021
Rattlesnake provides incredible service! Shortly after a recent online purchase, I was surprised to receive a call about an important detail that I had missed. I was further surprised by how quickly my order arrived - in great condition - at my home. The customer service of Rattlesnake is awesome! Read
Tommy H *Low End Insight*
Tommy H *Low End Insight*
5/24/2021
Excellent high quality/heavy duty cables! Built extremely well and sound fantastic! Rattlesnake customer service is equally satisfactory!
Pete Jive
Pete Jive
6/5/2023
I love these cables, Clear, Durable & Reliable. They make my job more fun.
Anne Zeman
Anne Zeman
12/9/2021
Rattlesnake provides incredible service! Shortly after a recent online purchase, I was surprised to receive a call about an important detail that I had missed. I was further surprised by how quickly my order arrived - in great condition - at my home. The customer service of Rattlesnake is awesome!
Tommy H *Low End Insight*
Tommy H *Low End Insight*
5/24/2021
Excellent high quality/heavy duty cables! Built extremely well and sound fantastic! Rattlesnake customer service is equally satisfactory!

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