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See what people are saying about Rattlesnake! Over 2200 testimonials and growing!
Shipping Policy.
We take pride in our quick build times and shipping!
How Do We Ship?
We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.
USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.
When To Expect Your Products
We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.
Shipping Policy is subject to change - last updated 10/21/2021
I have not received my items - what should I do?
Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!
Winter NAMM 2020 Rattlesnake Cable Company Team
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Reviews on Google
9/30/2023
The best xlr and mic cables I ever owned, and I've been at it for more than a few decades! The top quality is apparent from the first glance, too! Plus super fast shipping and ultra-responsive customer service. I am very impressed, indeed.
1/3/2021
Rattlesnake Cable Company initially exceeded my expectations and now they are consistently meeting those expectations on every purchase. The cables are very nice and extremely durable. What keeps me coming back? Great product, fair pricing, fast shipping, quick access to expert advise and packaging... Read
8/28/2022
I’ve bought high end cables from multiple handmade suppliers, and Hank just does it better than everyone else.
9/30/2023
The best xlr and mic cables I ever owned, and I've been at it for more than a few decades! The top quality is apparent from the first glance, too! Plus super fast shipping and ultra-responsive customer service. I am very impressed, indeed.
1/3/2021
Rattlesnake Cable Company initially exceeded my expectations and now they are consistently meeting those expectations on every purchase. The cables are very nice and extremely durable. What keeps me coming back? Great product, fair pricing, fast shipping, quick access to expert advise and packaging that matches the quality of the product. The customization is endless, that is of the highest importance to me. I don't see any reason I would buy cables and the related products from any other company.
8/28/2022
I’ve bought high end cables from multiple handmade suppliers, and Hank just does it better than everyone else.
