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See what people are saying about Rattlesnake! Over 2200 testimonials and growing!
Shipping Policy.
We take pride in our quick build times and shipping!
How Do We Ship?
We ship all packages via USPS (United States Postal Service) or via UPS. All cables and other products will be safely packaged in sturdy cardboard box. We take pride in our quick shipping. International Shipping is via USPS First Class Mail International. Alternate shipping carrier arrangements can be made (FedEx or UPS) but we will need to be contacted prior to transaction completion.
USPS 2-3-Day depending on what region of the United States you are located in and the distance from Montana. UPS can take a few more days.
When To Expect Your Products
We take great pride in our quick build times and shipping. All cables are custom built and are usually completed in 1-2 days after the order is received. Larger orders can sometimes take a little longer. You will receive an Order Acknowledgement when the web order has been finalized, and you will also receive a "Build Started" email when the order is in the build queue. When orders are completed, you will receive a shipping notification, including tracking, when the shipping label is created. Our typical time frame for a single cable is a one-day build, then 2-3 days USPS ship time in the United States. International orders can be longer depending on border processing, etc.
Shipping Policy is subject to change - last updated 10/21/2021
I have not received my items - what should I do?
Please send us a message on our form or initiate a chat with us to check on the status of the order. If the order has been shipped, we can communicate with USPS to file case to see if we can track down the package. We'll do our very best to ensure you get your product!
Winter NAMM 2020 Rattlesnake Cable Company Team
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Reviews on Google
9/6/2020
Hank and his team at Rattlesnake Cable Company make the best cables money can buy. The protective weaves keep your cables from wear and tear. The quality components are best of the best. Build times and shipping is always very quick. I am a Rattlesnake Cables customer for life!
6/22/2025
Unmatched Quality and Service I can’t say enough good things about Rattlesnake Cables. I had them make a custom loom for my pedalboard to amp setup, and not only is the quality absolutely incredible, but the customer service blew me away. Within moments of placing my order, I got a phone call from... Read
4/19/2025
Excellent product Excellent People!!!
9/6/2020
Hank and his team at Rattlesnake Cable Company make the best cables money can buy. The protective weaves keep your cables from wear and tear. The quality components are best of the best. Build times and shipping is always very quick. I am a Rattlesnake Cables customer for life!
6/22/2025
Unmatched Quality and Service I can’t say enough good things about Rattlesnake Cables. I had them make a custom loom for my pedalboard to amp setup, and not only is the quality absolutely incredible, but the customer service blew me away. Within moments of placing my order, I got a phone call from Hank. We went over every detail, he sent a diagram for me to approve, and the order was placed the same day. By day two, I already had a shipping notification. I just received the loom today, opened it up — and wow. It’s flawless. Built like a tank, clean design, perfect fit. This is hands down the best experience I’ve ever had ordering a custom product. Hank and the team at Rattlesnake absolutely nailed it. Thank you! Bax Baca
