See what people are saying about Rattlesnake! Over 1200 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
JR C. - I ordered a custom loomed FX Loop setup with 20ft cables. Hank was right on it with gathering all the details and requirements for exactly what I wanted. They started the build process within a couple of hours, and my order was shipped the next day!! I am beyond impressed, and will be buying all of my cables from Rattlesnake Cable Company from now on! March 20, 2023 Read Full Testimonial
Greg B. - My original order was shipped and received quickly, but when I discovered I had ordered wrong, Hank helped me resolve and send me what I needed the same day I found the error! Above and beyond! March 20, 2023 Read Full Testimonial
David W. - The packaging was unique, the quality and durability is immediately felt upon holding, and the sound quality is top notch. Best cables I've ever used. March 19, 2023 Read Full Testimonial
Thomas J. - Ordered the Rattlesnake Standard Black Cherry ...it looks fantastic! I own five RCC guitar cables, and they are the absolute best in quality and function! Thanks, Hank and the RCC crew! March 16, 2023 Read Full Testimonial
John F. - As usual, an outstanding interaction with Rattlesnake Cables. Came to Hank with an oddball need for a custom cord that would access only one channel of a stereo output from my guitar. The cord worked perfectly from the first plug in. Highly, highly recommended. March 14, 2023 Read Full Testimonial
Noelle H. - I <3 Rattlesnake Cables. I've drooled over bandmate's for a while and finally got my own, which I am over the moon about. They are such high quality, durable cables and made to wrap so perfectly. I am looking forward to having mine for a long time and it making my shows feel tangle and hassle free. Plus it is a really pretty ultraviolet color and looks super cool under stage lights. I ordered it on a weekday and they got it ready for me by the... March 13, 2023 Read Full Testimonial
Ned H. - I made a mistake on my shipping address (damn autofill) and the product was returned to Rattlesnake. I reached out to Rattlesnake and the experience was amazing. March 11, 2023 Read Full Testimonial
Steve R. - I liked my cable so much, I reordered another a few days later. Great customer service included a personalized video, and carrying bag for the cable. They cables looks and sound great! March 5, 2023 Read Full Testimonial
Roger C. - I am astounded at the quality of Rattlesnake cables! I have been a pro or semi pro musician all of my life, and also operate my own personal recording studio. I have also done sound, worked for years in two of the nation's key music stores (the famed Lipham Music in Gainesville, FL, and the original Guitar Center on Van Ness in SF), worked stage security, and also been around the technical side of the music business on and off my whole life. In... February 28, 2023 Read Full Testimonial
Mario Giovanni T. - Purchasing a new cable from Rattlesnake cables was one of the best experiences I've had in years, from processing, to keeping me informed to receiving the product. The packaging and presentation were stellar - 10/10 effort and enthusiasm. I don't immediately need anything else, but I really want to buy more from Rattlesnake! February 28, 2023 Read Full Testimonial
What JR C. Said...
Testimonial:
I ordered a custom loomed FX Loop setup with 20ft cables. Hank was right on it with gathering all the details and requirements for exactly what I wanted. They started the build process within a couple of hours, and my order was shipped the next day!! I am beyond impressed, and will be buying all of my cables from Rattlesnake Cable Company from now on!
Thoughts about our Service:
Phenomenal customer service! Extensive communication and attention to detail to make sure I got exactly what I wanted in my order! They even go as far as to send a personalized thank you video from Hank!
Lifetime customer acquired!
What was purchased:
(3) 20' Standard No Weave (Bare) with Neutrik Right Angle Nickel to Neutrik Right Angle Nickel
Loom Kit (2 velcro wrap badges) 10"/24" Breakouts - 3 cables - Black 3/4" Loom (s/r/i labels)
(1) 10' Standard in Black Cherry with Neutrik Right Angle Nickel to Neutrik Right Angle Nickel
What Greg B. Said...
Testimonial:
My original order was shipped and received quickly, but when I discovered I had ordered wrong, Hank helped me resolve and send me what I needed the same day I found the error! Above and beyond!
Thoughts about our Service:
Hank understood my situation quickly and had a solution with a shorter time frame than I thought possible.
Ordered the Rattlesnake Standard Black Cherry ...it looks fantastic! I own five RCC guitar cables, and they are the absolute best in quality and function! Thanks, Hank and the RCC crew!
Thoughts about our Service:
Outstanding...the best!
What was purchased:
2 Rattlesnake weave cables, Sidewinder cable, Black Standard Weave, and Black Cherry Standard Weave!
What John F. Said...
Testimonial:
As usual, an outstanding interaction with Rattlesnake Cables. Came to Hank with an oddball need for a custom cord that would access only one channel of a stereo output from my guitar. The cord worked perfectly from the first plug in. Highly, highly recommended.
I <3 Rattlesnake Cables. I've drooled over bandmate's for a while and finally got my own, which I am over the moon about. They are such high quality, durable cables and made to wrap so perfectly. I am looking forward to having mine for a long time and it making my shows feel tangle and hassle free. Plus it is a really pretty ultraviolet color and looks super cool under stage lights. I ordered it on a weekday and they got it ready for me by the end of that weekend. It was so fast, I couldn't believe how quick the turn around was.
Thoughts about our Service:
Great customer service, they make the experience and cable tailored to you and work very swiftly. The turnaround was so fast. Besides, these cables are made by the sweetest, most genuinley-stoked-on-music kind of people who are involved musicians in their local scene, that makes the experience feel even more special to me. Great team, great company!
I made a mistake on my shipping address (damn autofill) and the product was returned to Rattlesnake. I reached out to Rattlesnake and the experience was amazing.
Thoughts about our Service:
My customer experience was amazing, they responded within minutes, corrected my address mistake, and shipped it back out the same day. I will follow once I get the cables with my experience but my bandmates already swear by these cables and you can really hear the difference.
I liked my cable so much, I reordered another a few days later. Great customer service included a personalized video, and carrying bag for the cable. They cables looks and sound great!
Thoughts about our Service:
Excellent. Besides the quality cable, this made me order again.
I am astounded at the quality of Rattlesnake cables! I have been a pro or semi pro musician all of my life, and also operate my own personal recording studio. I have also done sound, worked for years in two of the nation's key music stores (the famed Lipham Music in Gainesville, FL, and the original Guitar Center on Van Ness in SF), worked stage security, and also been around the technical side of the music business on and off my whole life. In that entire time I have never before even *seen* cabling of this quality. I'm not sure what their cables' sheathing is made of, but it is obviously of the highest possible quality, and eminently cool! These are forever cables! They are also sonically ideal and *solidly* constructed, conveying and achieving utter reliability. I have bins and bins of cabling of every kind, many of which have broken at the plugs and even in the cable path, and I sincerely doubt these cables will ever become unreliable unless you use them for towing elephant trailers (and maybe not even then). I am a permanent customer of Rattlesnake products, and look forward to trying their line buffer as well. Even their packaging is impressive as heck! I hope they come out with a direct box!
Thoughts about our Service:
Rattlesnake's head honcho Hank personally exchanged a few emails and did one phone call with me (after hours)! He was extremely helpful and is obviously dedicated to the best of service as well as product. I will upload some pics in the next day or so when I'm not sweaty and grimy from working in the studio.
Purchasing a new cable from Rattlesnake cables was one of the best experiences I've had in years, from processing, to keeping me informed to receiving the product. The packaging and presentation were stellar - 10/10 effort and enthusiasm. I don't immediately need anything else, but I really want to buy more from Rattlesnake!
Thoughts about our Service:
Fast confirmation, fast and accurate processing and shipping.
