Reviews - Standard Rattlesnake Cable - Page 62.

What Andrew B. Said...

Testimonial:

Superior quality cables for a very fair price! With a nearly endless supply of options at your disposal, why not support a small business that does things the right way? Rattlesnake Cable Company offers a high level of customer service, and that reflects on how they craft their products. In today's world, customer service MATTERS and is a difference maker. My order was processed & shipped quickly and I could not be happier with the products I received. Of course, upon seeing my Rattlesnake Cables, my wife decided she thinks she needs some as well , so it looks like I'll be ordering again soon! Thanks for a great product!

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Thoughts about our Service:

The customer service I received with my order was exemplary. I was emailed a thank you video that was customized to my specific order, so I know it wasn't just generic message sent to everyone. In less than a week, I placed my order and had it delivered halfway across the country. Inside the package was a handwritten note on a complimentary Rattlesnake Cable Company notepad. This is sales and marketing done right and it is all supported by great products, exactly how a business wins. I'm very happy to spread the word about the products and service from Rattlesnake Cable Company. They've certainly earned my future business!

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What was purchased:

15' instrument cable, 20' snake head cable

What Nick W. Said...

Testimonial:

The cable is top notch. It functions properly and looks and feels like quality. Love the copper color

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Thoughts about our Service:

Ordered the cable and within hours they had reached out with a video thanking me for the purchase. I don’t think I’ve ever had a company take the time out of their day like Rattlesnake Cable Company does and will definitely be ordering from them again. Also shipped within a day.

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What was purchased:

10 foot copper standard cable

What John G. Said...

Testimonial:

I could write a paragraph on customer service alone, but that doesn't tell you much anything the cables. I compared them clean to my Mogami cables. Rattlesnake cables provide more pure tone and greater response across the entire spectrum. I won't be changing back. Rattlesnake has a new customer for sure. I'm going to order the xlr's next. Made in the USA is big selling point too.

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Thoughts about our Service:

Outside of the personal video and handwritten note? Plus I have a feeling if there was an issue, I wouldn't have any problem with these folks.. Class A.

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What was purchased:

I play some vintage basses, so I went ahead and got the Snake Head and a Standard to run off my board. Snake Head is pretty ingenious.

What David H. Said...

Testimonial:

I bought my first Rattlesnake cable in December 2021 and was so happy with it that I bought two more this month. I play in a local band with some friends and I wanted a sturdy reliable cable. Like most, I have had cables fail at unfortunate times. I've been playing for nearly 30 years now, so I have some experience with good and bad equipment. I'm not a professional guitarist, but I love quality gear. My expectation is that these are going to last me a while. I highly recommend trying a Rattlesnake cable.

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Thoughts about our Service:

It was nice that I heard right away from Hank that my order had been received an was in process. The cable arrived as promised and I am already putting them to work.

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What was purchased:

Three standard cables. two 10 foot and one 15 foot.

What Robert E. Said...

Testimonial:

I have always viewed cables as an over-hyped part of the industry. A cable works or it doesn't and any medium priced cable should be fine was my philosophy as well as building my own with Mogami cable. This time I tried the Rattlesnack instrument cable because I was looking for a bomb-proof cable for stage use that wouldn't tangle up or go dead when somebody steps on it. What I received was indeed bomb-proof, tangle proof, and quite surprisingly, made my tone a little punchier and the bass response smoother than my Mogami or other mid-priced cables in my arsenal. I was impressed and ordered more. These really are an upgraded cable that feels and drapes like a good hemp lasso...not to mention attractive. Well done.

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Thoughts about our Service:

Very fast response to the order and well shipped.

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What was purchased:

15 ft Snake Skin instrument cable
10 ft Snake head cable in copper
Speaker cable

What Victor P. Said...

Testimonial:

I was never convinced that a cable could make a big difference in the tone of my bass. For years I used cables of different brands and qualities, but without paying attention to the details of them. A few months ago I had the opportunity to try a boutique cable and the difference was like night and day. Suddenly my tone had a quality and color that I had not noticed before, so I started looking for the best cables on the market and I came to Rattlesnake. Hank's patience and guidance for his clients is outstanding and his cables are top-notch. Today I sound better than ever thanks to Rattlesnake cables.

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Thoughts about our Service:

The customer service is extraordinary, always attentive to customer needs and ready to answer all questions and clarify doubts. Shipping was super fast and the packaging was very good, they even included a thank you note for the purchase!

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What was purchased:

15' Snake Head on Radar Olive
15' Standard cable on Radar Olive
15' XLR Cable on Radar Olive
Flex Patch Cables

What Daniel L. Said...

Testimonial:

I first heard about Rattlesnake Cable Company from Kevin Burkett @ Electirical Guitar Company. I was immediately impressed by the detailed (and user friendly) way to navigate the Website , i've always loved attention to detail and Rattlesnake Cable Company's website ticks all the boxes.

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Thoughts about our Service:

The customer service/experience as a customer I receive from Rattlesnake Cable Company is simply the best I have ever experienced in decades of buying from companies all around the world on the web. The man himself (Hank) comes across as super customer focused and a nice genuine guy. Upon a recent order Hank even sent me a personal video message thanking me, that completely blew me away! I'd love to go to Missoula and meet Hank and the Team. Their products & customer service = 10/10

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What was purchased:

To date I have purchased about 7 Instrument cables (standard & snake head) all Gold plug ends (which are amazing!) , a few patch cables and recently some clothing to wear with pride and also help promote their brand here in New Zealand. I love how the cables come in many different color options too. Most recently i wanted to find out if/when Rattlesnake would re-stock Purple/Midnight Purple weave cables. Hank said he was more than happy to get them made up for me , awesome !

What Kane E. Said...

Testimonial:

I wanted to punch above my weight class with instrument cables so decided to check out Rattlesnake. The cables are very high quality and customizable to any need. I would recommend Rattlesnake cables to anyone looking to up their cable game and support an awesome business at the same time.

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Thoughts about our Service:

Top of the line. The ordering process and shipping was seamless. I am sure if there were to be any issue that Hank and the team would resolve it quickly and professionally.

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What was purchased:

Standard cables

What Bill C. Said...

Testimonial:

Rattlesnake cables are rugged and beautifully made. Their service is better than any I’ve ever experienced! Hank sent me a personal video to thank me for my purchase, and reached out when I had a question. They make them to order and are extremely high quality. I recommend them to everyone!

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Thoughts about our Service:

First rate!

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What was purchased:

I purchased a standard 20' cable in purple and a Snake Head 20' cable in blue, both with gold Neutrik straight/right angle plugs.

What Drew C. Said...

Testimonial:

Extremely tough quality cables that look great too! Very fast shipping and excellent customer service.

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Thoughts about our Service:

Hank called me directly for order/promotion clarifications.

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What was purchased:

Standard and snake head instrument cables,
speaker cables.