Reviews - Skully Woven Patch - Page 23.

What Gary C. Said...

Testimonial:

Best cables and best service around. I’m a repeat customer and in the process of upgrading all of my cables.

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Thoughts about our Service:

A-mazing customer service. The chat feature on the website was great, I had immediate help available just like walking into a retail store. Super friendly, very accommodating. Even got an email with a video clip of a personalized thank you and order confirmation.

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What was purchased:

I’ve got 15' snake head cables from my guitar to my board and out to each amp. Perfect length to move around and keep a strong signal. I also own a batch of custom patch cables that Hank made to order just for my pedal board.

What Casey O. Said...

Testimonial:

Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience.

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Thoughts about our Service:

Quick responses, quick delivery. Some of the best customer service I have experienced.

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What was purchased:

Two custom pro flex patch cables for my wireless transmitters

What Philippe A. Said...

Testimonial:

Hello to the team, As soon as you open the package, you immediately notice the quality of these patches cable. We are in front of a well constructed and well finished material. The sound quality is also well present with a perfect neutrality of my instrument. Moreover, if your effects pedals are correctly isolated, these patches cable will not betray you for a single moment. Finally, the customer service department helped me with the follow-up of my order until it reached me in France. I recommend and will order again. Musically yours and friendships from France, Philippe.

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Thoughts about our Service:

Excellent !!!

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What was purchased:

Pro Flex Patch

What David W. Said...

Testimonial:

The quality of these cables is amazing! What you can't really tell from the pictures is how solid they feel when you are handling them or when you are putting them away. The addition of the woven sleeve is absolutely brilliant, especially when combined with the snake head finish, this makes the cables "feel" substantial and best of all, they coil back together beautifully, when not in use. The latter may sound trivial, but if you've ever looked down on a mess of badly coiled cables laying on the floor and thought to yourself, "what a mess!" Trust me, these cables are not only the best sounding, longest lasting, coolest looking, they will also do your OCD tendencies good!

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Thoughts about our Service:

While I don't think Rattlesnake Cable Company invented high-performance customer service per say, they sure as heck took it to a whole new level! Seriously, this spunky 10-year-old company out of little ol Missoula Montana managed to melt my heart with great quality products and customer service that genuinely makes you feel happy about your investment and one that you just can't wait to tell your friends about.

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What was purchased:

4 Snake head cables, a bag of patch cords and counting...

What Scott M. Said...

Testimonial:

Great cables, custom made to my specifications. I have purchased three times from Rattlesnake and am delighted with the products and the buying experience. Very fast shipping as well. Well packed - each cable came in a custom cloth bag. I recommend this company without hesitation.

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Thoughts about our Service:

Excellent customer service, helped me send a gift with a personal note included.

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What was purchased:

Four guitar cables and a patch cable

What Mike C. Said...

Testimonial:

Quality product from quality people. When I saw how well they treated my friend after one of his cables happened to break, I knew this was the kind of company I wanted to deal with. The cables themselves feel very sturdy, the sound quality is great, and they look beautiful. I'm very happy with everything.

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Thoughts about our Service:

The customer service was great. Everything was packed and shipped quickly, and the video message I got made me feel very special.

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What was purchased:

15' cables and 10" patch cable

What Kevin B. Said...

Testimonial:

Firstly and most importantly, the cables are fantastic ! The build quality is top notch and I couldn't be happier using cables I don't have to give a second thought to. They also look pretty freakin' cool as well. I also purchased a mono to dual mono splitter. It's a little box, but it feels like a tank. Solid construction and feel. The packaging is like nothing I've ever seen. Beautifully done with obvious care. It was like a wee Christmas present in July, little goodies, protective cloth bags, info, personal note, etc. I don't think any company on earth takes this much care on a customer order. Who are these people? This was my first order with Rattlesnake and I'm already sold for life. Cheers to Hank and the team !

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Thoughts about our Service:

Ok....so the customer service was off the charts. After receiving a phone call to clarify an issue on one of the cable connections, I then received a personal video from Hank, thanking me for my order. I love these guys. Such personal service and attention to detail AND a superior product makes me want to shout out from the rooftops. Best gear experience of my life and I've been at it for almost 50 years kids! Will always recommend Rattlesnake to my musical mates.

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What was purchased:

Mono to dual mono splitter
20 ft Snake Head instrument cable w/gold Neutrik connections
10" Pro Flex patch cable

What Ron B. Said...

Testimonial:

Several years ago I purchased my first set of Rattlesnake Cables and to this day continue to do so adding more cables as amps expand. For me Rattlesnake Cables are well built and can take the abuse and most importantly don’t degrade the tone from guitar to amp. I’ve used plenty of cables in the past but finally settled on Rattlesnake for now and the future. Thanks Guys

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Thoughts about our Service:

No issues . Well done

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What was purchased:

Cables purchased are guitar to amp, speaker cab to amp head, and numerous patch cords. Work perfectly every time.

What Shawn H. Said...

Testimonial:

I ordered a set of 5 Flex Patch cables and a custom order 3ft Flex Patch cable. Really cool package with stickers, promos, and more. Got to speak with the owner, Hank, who was very friendly and helped me pick out the best products for my pedalboard. These cables and plugs are high quality, durable, and cut the noise floor so much. Not only that, they're made in Montana! I can't recommend them enough! I'll be ordering again for sure. Thank you Rattlesnake folks!

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Thoughts about our Service:

Friggin awesome. Very grateful for such a positive first buying experience. Fast shipping and overall great experience.

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What was purchased:

Flex Patch cables
a custom 3ft Flex Patch cable

What Jim G. Said...

Testimonial:

First of all, I was fortunate enough to have won one of Rattlesnake’s giveaways! I got to choose my cable colors and connectors communicating directly with Hank. My cables came 2 days later and they are awesome! Much better quality than the cables I was using and the patch cables with the flat heads are great for my pedalboard. The packaging was better than anything I’ve ever seen. The cable bags are really nice and there was a notepad included with a congratulations note from the Rattlesnake Team! I’m still taking lessons and immediately told my guitar teacher about my experience and the quality of the cables in hopes that she give Rattlesnake Cables a try with her band. To further spread the word, I ordered the Merchandise Kit and a tee shirt. Again, everything was packaged very nicely and the products are great. As if that wasn’t enough, Hank sent me a video link personally thanking me for my purchase. Incredible customer service all the way around. There are a lot of companies out there that could certainly learn from the Rattlesnake Team.

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Thoughts about our Service:

Absolutely perfect. I’ve never seen such great customer service. In a world where good customer service is hard to find, this was certainly a breath of fresh air.

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What was purchased:

I purchased the Merchandise Kit and a Tee shirt.