Reviews - Snake Head Rattlesnake Cable - Page 16.

What Jeremy D. Said...

Testimonial:

I recently placed my first order with Rattlesnake Cable Company. And within days I placed my second. And now basically all my cable and accessory needs will be shipping from Missoula MT! Hank and the RCC crew make bulletproof quality made-in-the-USA products with amazing attention to detail and crazy fast shipping, all with the best customer-first service you'll find anywhere.

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Thoughts about our Service:

Customer service puts RCC over the top. Fast replies to multiple email questions. And when I made a mistake placing my order, I sent an email immediately (I was concerned the product would be built and shipped before I could correct it - they're that fast). A couple minutes later my phone was ringing with a Missoula number. It was Hank himself addressing my mistake and making sure I got exactly what I was looking for. These guys are really, really good at what they do! Thanks RCC!

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What was purchased:

Speaker cables, snake head instrument cable, standard instrument cable, and 10-piece assorted patch cables.

What Todd N. Said...

Testimonial:

I first purchased 2 speaker cables for my bass amp & cabinets and the quality of the cables was excellent. So, i then had a custom cable made for my bass to match, which was again another quality cable. Yet, what makes Rattlesnake different is there customer service. I sent an email Saturday evening and heard back less then an hour later. I then ordered said items and had them that Wednesday along with a nice video message. Hank is passionate about cables and it shows. I also liked the video on how to properly roll up a cable since I'd been doing it wrong. I have ordered custom cables from other vendors and there customer service was horrible or I waited over a month to get my cable and dealt with poor customer service. In the end they lost me as a future customer and Rattlesnake has gained a loyal customer. I will be buying all my audio cables from Rattlesnake from now on.

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Thoughts about our Service:

Customer service was great. I had quick replies to all my emails and the cables where shipped quickly. also all my questions were answer when ordering the cables. It bummed me out there wasn't a lifetime warranty on the silent plug but I get that and wasn't worried. But Hank was honest and up front about that and helpful. The quality of the cables is excellent, but it is the personal touches and customer service is what will keep me as a loyal customer for life.

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What was purchased:

product type="speaker"]2 Limited edition Black weave speaker cables 1 with speakon connectors on both ends and 1 with speakon and 1/4. I also bought a product type="snake-head"]snake head guitar cable with a silent plug on 1 end

What Terence T. Said...

Testimonial:

If I was into unboxing videos, this would have been one to do. Packaging is excellent, it was like Xmas morning. The sound is clear and concise and very 3 dimensional. The sound jumps out of my amp. Must have cable for any musician serious about their sound.

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Thoughts about our Service:

Hank was amazing to deal with. Fast service and answered my questions promptly, a gem of a guy!

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What was purchased:

My 1st Radar Olive Snake Head cable, 15 ft.

What Michael C. Said...

Testimonial:

I had to test the cables before I will write a message and these cables pass with flying colors (see what I did there they have great colors) very tight ends can't say enough about them

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Thoughts about our Service:

Customer Service was out of this world I mean what company sends you a welcome video this one does now how to tell the wife i need a rattlesnake for every bass

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What was purchased:

Snake head and 2 cables for wireless

What Robert M. Said...

Testimonial:

I'm impressed with the workmanship and quality of the products I've purchased from Rattlesnake cables, specifically the 3' speaker cable and the 10' guitar cord. It's a great company to be associated with.

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Thoughts about our Service:

Customer service is exceptional. Very friendly and very quick to respond to my inquiries. The emails add an important personal touch.

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What was purchased:

3' speaker cable 12G in black
10' guitar cord (braided)

What Scott S. Said...

Testimonial:

What a great small company!!!!! I just received the items I ordered and had the opportunity to unbox and test them out last night. Needless to say, I didn't get to bed on time. This was my first opportunity to test the Rickenbacker trademark Rick-O-Sound feature on my new 360 and I could not be happier. The TRS to Mono Splitter is brilliant. The accompanying TRS Snake Head cable I purchased separately is equally awesome. This is a company I will now purchase cables from exclusively. Order from them and you will see why - over the top customer service, bombproof and super cool packaging, "heirloom quality" cables that provide the sound I have been searching for 40+ years.

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Thoughts about our Service:

Unreal customer service. Personal thank you from the team written on the packaging as well as time made to send a short video "thank you" as well. Great company all around.

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What was purchased:

TRS to Mono Splitter, TRS Snake Head cable

What Amilcar A. Said...

Testimonial:

Always a pleasure to work with great customer service and an even better product.

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Thoughts about our Service:

Very clear and great communication.

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What was purchased:

Snake head cables, instrument cables, XLR cables, and IEC cables

What Gary C. Said...

Testimonial:

I typically skip over ads that I come across on Instagram, but something about Rattlesnake Cable Company piqued my interest. From exploring the website I can tell that the care they put into their products would undoubtedly yield quality, not just in its construction, but in its sound quality as well!

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Thoughts about our Service:

Right from when I reached out to inquire about the custom cable loom build, to placing the order for that and the instrument cable, communication was incredible. Any questions were answered quickly and the quality of customer service is nothing less than "white glove"! I look forward to working with Rattlesnake Cables for any future cabling needs I may encounter!

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What was purchased:

I purchased a 25' custom cable loom which included an IEC end to a power plug and an XLR to 1/4" cable with the snakeskin weave. I also purchased a 20' instrument cable with matching snakeskin weave as a back up (I typically go wireless) in the event that the wireless goes out on me for any reason.

What Randy F. Said...

Testimonial:

Very happy with my Rattlesnake instrument cable. This cable feels very durable from the cable to the covering, to the connectors. The black ivy covering looks great and adds a level of strength. These cables won’t tangle and are still easy to roll up. I've used it on my guitars and basses and everything sounds crystal clear. No added coloring of the tone from the cable. I will definitely buy more.

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Thoughts about our Service:

I'm not sure there could be a company that takes better care of their customers. The covering I wanted wasn't listed on their website, but I emailed and got a quick response. I gave my other specs and by the following day my cable was being shipped to me. Great communication and the additional care in the packaging was a nice touch.

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What was purchased:

Black Ivy instrument cable.

What Samuel B. Said...

Testimonial:

Purchased TRS cable and TRS splitter for use on Ernie Ball Majesty guitar and Rickenbacker guitar. The product is an excellent build quality. The best I've seen at this price point. Won't hesitate to purchase again or recommend to others.

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Thoughts about our Service:

Excellent++

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What was purchased:

TRS to Dual Mono Splitter, 20' TRS Snake Head in Black with Neutrik Right Angle TRS Gold (connected to instrument) to Neutrik Straight TRS Gold, Plug Cleaning Kit