Reviews - Page 103.

What AJ M. Said...

Testimonial:

Incredibly quick and kind customer service, I had a question and got it answered within a matter of minutes. Awesome quality products and quick, reliable shipping.

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Thoughts about our Service:

Top-of-the-line, never seen better.

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What was purchased:

TRS to Dual Mono Splitter

What Jimi S. Said...

Testimonial:

I bought a Rattlesnake cable a few years ago. I've used it on countless gigs. About six months ago, I snaped the male end plug of my cable off while inserted in the input of my amp. I emailed Rattlesnake and they told me to mail the cable in. They fixed my cable for free, and had it back to me within a week. Because of that interaction, when I need new cables I order them from Rattlesnake. Their customer service is tough to beat. And their cables are just wonderful.

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Thoughts about our Service:

Their customer service is second to none.

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What was purchased:

Rattlesnake standard cables

What Charley G. Said...

Testimonial:

World's best cables! I have purchased instrument and speaker cables. These are the finest available on the market.

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Thoughts about our Service:

Nordstrom level.

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What was purchased:

I have purchased instrument and speaker cables.

What Jason G. Said...

Testimonial:

I got a Rickenbacker 4003 bass a few months ago and wanted to explore the Rick O Sound ‘stereo’ output. Rickenbacker no longer manufactures the Rick O Sound box and the Y splitter cable option was cumbersome and clumsy. I found this company and the splitter box and knew it would be perfect…and it has been.

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Thoughts about our Service:

I’ve been buying equipment for years, but I’ve never had such a positive experience. The day after I placed my order on a Saturday, I received a personalized video thank you from the owner. I showed that to several of my friends as I thought that was such a nice touch. I watched the videos to learn about the company and I felt a connection to the company. My order arrived shortly and was professionally packaged. I really respect this company and intend to replace all my cables with Rattlesnakes going forward. Great people, Great products, Great service!

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What was purchased:

I bought the splitter box and a 10' stereo cable.

What Jim G. Said...

Testimonial:

First of all, I was fortunate enough to have won one of Rattlesnake’s giveaways! I got to choose my cable colors and connectors communicating directly with Hank. My cables came 2 days later and they are awesome! Much better quality than the cables I was using and the patch cables with the flat heads are great for my pedalboard. The packaging was better than anything I’ve ever seen. The cable bags are really nice and there was a notepad included with a congratulations note from the Rattlesnake Team! I’m still taking lessons and immediately told my guitar teacher about my experience and the quality of the cables in hopes that she give Rattlesnake Cables a try with her band. To further spread the word, I ordered the Merchandise Kit and a tee shirt. Again, everything was packaged very nicely and the products are great. As if that wasn’t enough, Hank sent me a video link personally thanking me for my purchase. Incredible customer service all the way around. There are a lot of companies out there that could certainly learn from the Rattlesnake Team.

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Thoughts about our Service:

Absolutely perfect. I’ve never seen such great customer service. In a world where good customer service is hard to find, this was certainly a breath of fresh air.

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What was purchased:

I purchased the Merchandise Kit and a Tee shirt.

What David P. Said...

Testimonial:

I ordered my cord 3 days ago and it arrived today. What an amazing product. The fittings are amazing, bomber, and highly polished. The weave is stunning and it is the highest quality cable I have every seen. Sounds great and the bag it came in was icing on the cake. Thanks folks. Stoked to own this cable. D

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Thoughts about our Service:

I got prompt emails at each stage of the build, plus shipping alerts and a very quick turnaround. Well done.

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What was purchased:

This is the first product I have purchased, but it won't be the last.

What Chris V. Said...

Testimonial:

Exceeded my expectations! Cable was made to order and shipped same day, and arrived 2 days later. Service was very personal and the cable performs flawlessly!

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Thoughts about our Service:

Very personalized service that blew me away. I was expecting it to take a week to 10 days to make and ship my cable and it was made and shipped the same day as my order and in hand 2 days later. Knocked it out of the park!

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What was purchased:

XLR Cable

What Adam W. Said...

Testimonial:

This thing is bomb-proof.

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Thoughts about our Service:

Hank has to be the most attentive, positive, and proactive entrepreneur in the entire music industry. If you come away from an interaction with him feeling unappreciated, you're doing it wrong.

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What was purchased:

20' Snake Head, black.

What Brad W. Said...

Testimonial:

My second order of Rattlesnake Cables is just as impressive as the first!

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Thoughts about our Service:

Hank for President!

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What was purchased:

I bought three xlr cables with various colors. I’ll always know which cables are mine on stage.

What Mark H. Said...

Testimonial:

I’m not a big testimonial person, but as soon as I tried the cables I bought from Rattlesnake I immediately emailed them to say what a game-changer they were. Wow!! I play through 70’s Gibsons & using the Snake head cables, the guitars were transformed. There is a clearness & a quiet I’ve never experienced, & I love them. Really well built, packaged nicely in a cloth bag, plus the colors are really cool, & look like they can stand up to sweat & stage grime, get stepped on & abused, & still preform like new! Game changer!

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Thoughts about our Service:

Great customer experience as to which I wanted to write a thank you letter.

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What was purchased:

10' Snake Head in copper w/ right angle
10' Standard cable in red
6" patch cables