See what people are saying about Rattlesnake! Over 1300 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Tom H. - Have not had a chance to use the equipment yet but it seems to be high quality material and workmanship. The customer service is off the chart! Very quick response and personable. May 17, 2022 Read Full Testimonial
Eric H. - I had a great experience talking with Hank at Rattlesnake. The ad came up on my Facebook feed, along with another cable company out of Nashville. I asked them both the same question. Hank replied in a very diplomatic way about my inquiry. So, I sent an e-mail leaving my phone number, asking if he would leave me a text. I wanted to talk about the product and my guitars..etc. He called me that day, and I was not expecting that... So, I returned the... May 17, 2022 Read Full Testimonial
Jonathan H. - I've been using Rattlesnake Cables for several years now and love them. Excellent build quality, durable, sound quality, it’s all great. Aesthetically cables are always an afterthought but I think the weaves here are great and help add personality to your gear. Everything I've ordered has been made at the highest level of quality. Build time, shipping and everything from the customer services end has been an A+ experience. I’m a lifer. May 17, 2022 Read Full Testimonial
Joonsuk L. - I purchased the TRS to Dual mono splitter about two weeks ago and just received it. It was pretty simple for its function and I didn't expect too much from it. However, the next day I received a short video message from Hank which was surprising and definitely memorable. The product came with better-than-usual packaging and I really appreciate that. The product has robust built quality! And all the component has attention to detail and are... May 16, 2022 Read Full Testimonial
John H. - Love these wires! Well made, strong, clean sound, and well worth the money. Fast shipping, friendly service. My go-to from now on for wires. May 13, 2022 Read Full Testimonial
Ben H. - I've been eyeing these cables for a while, and when the tangerine version was offered, I went for it. I couldn't be happier with the result - the communication from the company was excellent, shipping was super-quick, and the cable itself is absolutely top-notch. May 12, 2022 Read Full Testimonial
Matt D. - I am loving my new cables. The sound quality is excellent and the looks are incredible- was able to match my tweed colored Mesa boogie. So stoked! May 12, 2022 Read Full Testimonial
Ken M. - Had a great buying experience on the cable I ordered! I made a mistake and accidentally ordered one gold and one nickel connector. They thought that was a little odd and called to confirm my order and we got it straightened out over the phone. My tangerine snake head cable showed up quickly and the packaging and product were outstanding! Highly recommend this great company... I wish more businesses could be run this way! May 11, 2022 Read Full Testimonial
Vick N. - I made my first purchase from Rattlesnake Cable Co. And I was amazed on the quality of their cables, I purchased 3 standard guitar cables and 4 speaker cables and the clarity of these cables are so pure and no tone loss or hissing noise. Do yourself a favor and try out Rattlesnake cables you won't regret it. Customer service is top notch and Hank is great to deal with and he does care about his products and it shows. May 11, 2022 Read Full Testimonial
Joel C. - I've had my eye on these cables for quite sometime but honestly the price made me hesitate...that was dumb. I've destroyed so many lesser cables with such frequency that I could have bought a quality cable many times over. When I recently caught a glimpse of the tangerine I knew I had to make the move. I made my purchase early on a Sunday morning and by afternoon received an email letting me know that my item had been built and was ready for... May 9, 2022 Read Full Testimonial
What Tom H. Said...
Testimonial:
Have not had a chance to use the equipment yet but it seems to be high quality material and workmanship. The customer service is off the chart! Very quick response and personable.
Thoughts about our Service:
I have never had a better customer service experience! Very personable, quick and efficient.
I had a great experience talking with Hank at Rattlesnake. The ad came up on my Facebook feed, along with another cable company out of Nashville. I asked them both the same question. Hank replied in a very diplomatic way about my inquiry. So, I sent an e-mail leaving my phone number, asking if he would leave me a text. I wanted to talk about the product and my guitars..etc. He called me that day, and I was not expecting that... So, I returned the call, and he took the time to answer my questions. Very cool. I really like the human touch in transactions. Here was a small company in Montana wanting to deliver a great product in a very down-home way.. I was sold...Sounds kinda old fashioned, I suppose, but a lot of folks like me, especially artists, really appreciate that touch. Nice job, Hank, and everyone else at Rattlesnake. The one big irony is I have a fear of snakes, though I love a good snake story!...this was mine.. Eric, Bend, Or.
Thoughts about our Service:
My experience was very pleasant. Hank took the time and was very patient in answering my questions. I told him that there was no rush, but within a week, I had my order. He even let me know the day that it was shipped. Funny, I thought of a couple of questions a few days later about my cables, but I decided to wait until I got my order. I didn't want him to think that I was another crazy guitar player - Eric
I've been using Rattlesnake Cables for several years now and love them. Excellent build quality, durable, sound quality, it’s all great. Aesthetically cables are always an afterthought but I think the weaves here are great and help add personality to your gear. Everything I've ordered has been made at the highest level of quality. Build time, shipping and everything from the customer services end has been an A+ experience. I’m a lifer.
Thoughts about our Service:
Perfect! No complaints!
What was purchased:
10 ft Orange, Pink, Retro Sea Foam Blue, Radar Olive standard cables.
Custom 3 ft yellow curry weave and 6 feet green snake head.
What Joonsuk L. Said...
Testimonial:
I purchased the TRS to Dual mono splitter about two weeks ago and just received it. It was pretty simple for its function and I didn't expect too much from it. However, the next day I received a short video message from Hank which was surprising and definitely memorable. The product came with better-than-usual packaging and I really appreciate that. The product has robust built quality! And all the component has attention to detail and are assembled carefully. Just out of curiosity I opened the chassis up and was happy to find everything was well organized and soldered with care. I would never have thought I'd find so much satisfaction from such a small simple product, but Rattlesnake delivered just that :)
I originally planned to keep this under my pedalboard, but since it looks so pleasing and doesn't take up a lot of space, I decided to put it on the pedalboard.
My only complaint is that shipping was quite costly for the size of the item and the amount it took to get here. I paid that was almost the price of the product itself (I was getting an inexpensive item though), and it still took over a week. 5 business days isn't bad, but with that price, I was hoping for something that was even quicker.
However, guys at Rattlesnake assembled the unit very quickly and it was shipped the next day the order was placed.
I will definitely consider more products from them in the future if the shipping costs a bit less!
Thoughts about our Service:
Receiving a personal thank you message from Hank was a big surprise and very memorable!
I've been eyeing these cables for a while, and when the tangerine version was offered, I went for it. I couldn't be happier with the result - the communication from the company was excellent, shipping was super-quick, and the cable itself is absolutely top-notch.
I am loving my new cables. The sound quality is excellent and the looks are incredible- was able to match my tweed colored Mesa boogie. So stoked!
Thoughts about our Service:
Awesome customer service- Hank was fast and professional
What was purchased:
Two snake head cables and another to go between amp and pedalboard
What Ken M. Said...
Testimonial:
Had a great buying experience on the cable I ordered! I made a mistake and accidentally ordered one gold and one nickel connector. They thought that was a little odd and called to confirm my order and we got it straightened out over the phone. My tangerine snake head cable showed up quickly and the packaging and product were outstanding! Highly recommend this great company... I wish more businesses could be run this way!
I made my first purchase from Rattlesnake Cable Co. And I was amazed on the quality of their cables, I purchased 3 standard guitar cables and 4 speaker cables and the clarity of these cables are so pure and no tone loss or hissing noise. Do yourself a favor and try out Rattlesnake cables you won't regret it. Customer service is top notch and Hank is great to deal with and he does care about his products and it shows.
I've had my eye on these cables for quite sometime but honestly the price made me hesitate...that was dumb. I've destroyed so many lesser cables with such frequency that I could have bought a quality cable many times over. When I recently caught a glimpse of the tangerine I knew I had to make the move. I made my purchase early on a Sunday morning and by afternoon received an email letting me know that my item had been built and was ready for shipping. The following morning Hank had sent a personalized video thanking me for my order. Two days later a box arrived with the goods. When I opened up the box I discovered something unexpected. Rattlesnake didn't just throw my cable in the box and call it good. They took the extra time and care to carefully package my cable neatly in a cloth bag and included a sticker, a personalized, handwritten note on a Rattlesnake cable notepad, brochures and invoice. This is the first time I've ever opened a package and thought "I just missed an opportunity to do an unboxing video." Next time...there will definitely be a next time!
Thoughts about our Service:
I've never before felt so taken care of by any other company. Hank and crew are something special and unique. Thank you!
What was purchased:
20 ft. standard cable in gorgeous Tangerine with Neutrik Gold Plugs and White Shrink Wrap ends.
