See what people are saying about Rattlesnake! Over 1300 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Michael R. - I've been a bass player for many, many, years and have, at one time or another, used most of the quality cables on the market over that time. I found Rattlesnake Cables approximately a year/year and a half ago and haven't bought anything else since. These are the best cables I've ever used bar none. I have pretty much every color in 10 or 15 foot lengths as well as in the regular and snake head options. I Really like the shrink wrap protection on... September 26, 2020 Read Full Testimonial
Steve G. - Absolutely blown away by the service, delivery, and follow-through. On that alone I'd totally recommend. So I plug in and there's no creaking, no hiss, that's all I can ask from a cable. Happy camper. September 24, 2020 Read Full Testimonial
Patrick J. - I bought my first Rattlenake cable about 5 years ago, and it severed me so well that I have exclusively used them since. I probably have a dozen different cables by now, and I just love them. Obviously, they do what they’re intended to do—carry the audio signal from your guitar to your amp. But they are also tough as nails. I’ve never had a single issue, and I recommend them to everyone. Plus, Hank and company have great customer service. September 23, 2020 Read Full Testimonial
Rick R. - I have to admit I was hesitant at first because of the price. But I am so glad I decided to try them out. They are skillfully built with quality both in fit and finish. I never knew how inferior other cables were until I owned and used rattlesnakes for myself. This is now my go to company for cables. I recommend them every chance I get. September 21, 2020 Read Full Testimonial
Mark H. - I am, as a Southerner, almost obliged to take flights of hyperbole on occasion...but, it is almost impossible for me to overstate how lucky I feel to have found Rattlesnake Cable Company. I've only bought a few cables and a gift card...but, Hank treats me as if I am his best customer. Aside form the highest quality cables I have ever owned, he's patient when I booger things up, he's obviously knowledgeable and takes quality very seriously.... September 14, 2020 Read Full Testimonial
George L. - Superior products with unmatched service! Rattlesnake is, and will remain my "go to" cable supplier. September 4, 2020 Read Full Testimonial
John Y. - Just purchased 2 Rattlesnake Snake Head cables. Can't wait to try them out!! Hank, was elated to receive your video message. NOW that, my friends, is customer service at its finest!! Kudos!! Keep on keepin' on Hank and Co. Lemme get back to you after I have a chance to use them. Sincerely JY September 1, 2020 Read Full Testimonial
Mark T. - First and foremost the level of customer service that Rattlesnake provides is something that nearly every other company on earth should strive for. The absolute best. The cable? Fantastic. Built like a tank with American components by Americans. They look like a million bucks and there is noticeably more clarity in my signal. You can ask for any more as a customer. Hank and Rattlesnake have earned a new customer for life, as I will now outfit my... August 31, 2020 Read Full Testimonial
Jarrett T. - If there is a better Instrument cable out there I've never seen it! These are of the finest build quality, function, and form. August 20, 2020 Read Full Testimonial
Scott R. - I had to replace my main guitar cable due to our puppy chewing it up. I decided to go with a Rattlesnake Cable and have been extremely happy with my purchase. The cable is very durable and heavy duty. It also looks cool! Keep up the great work. I’ll be buying more as my needs increase. August 11, 2020 Read Full Testimonial
What Michael R. Said...
Testimonial:
I've been a bass player for many, many, years and have, at one time or another, used most of the quality cables on the market over that time. I found Rattlesnake Cables approximately a year/year and a half ago and haven't bought anything else since. These are the best cables I've ever used bar none. I have pretty much every color in 10 or 15 foot lengths as well as in the regular and snake head options. I Really like the shrink wrap protection on each end and don't think they will fail anytime soon as it (the rubber relief protection) did on one Major, and most popular, "high end" cable that I paid more for than any Rattlesnake has cost me. I've now started giving Rattlesnake Cables to my musician friends as gifts for birthdays, holidays, etc., and by some of their comments I am pretty sure Hank has a few more longtime customers.
Thoughts about our Service:
Absolutely fantastic! In fact I "thought" I had a problem with one cable I ordered as it didn't work on one of my basses. I messaged Hank, admittedly prematurely, and he was all over it wanting ALL the details, etc. Well it ended up being an issue on the bass and not the cable so Rattlesnake is still perfect with zero defaults...at least on all my orders.
Absolutely blown away by the service, delivery, and follow-through. On that alone I'd totally recommend. So I plug in and there's no creaking, no hiss, that's all I can ask from a cable. Happy camper.
Thoughts about our Service:
Over the top customer service. I wish that was more common. Well done!
What was purchased:
I bought a guitar lead and a speaker cable and the pedal steel cable. Happens to be the length I needed for a board and the right connectors. Look great and sound great.
What Patrick J. Said...
Testimonial:
I bought my first Rattlenake cable about 5 years ago, and it severed me so well that I have exclusively used them since. I probably have a dozen different cables by now, and I just love them. Obviously, they do what they’re intended to do—carry the audio signal from your guitar to your amp. But they are also tough as nails. I’ve never had a single issue, and I recommend them to everyone. Plus, Hank and company have great customer service.
Thoughts about our Service:
Rattlesnake is so fast and responsive. I just love them.
I have to admit I was hesitant at first because of the price. But I am so glad I decided to try them out. They are skillfully built with quality both in fit and finish. I never knew how inferior other cables were until I owned and used rattlesnakes for myself. This is now my go to company for cables. I recommend them every chance I get.
Thoughts about our Service:
Customer service was A+ Great communication regarding build date and shipping information.
I am, as a Southerner, almost obliged to take flights of hyperbole on occasion...but, it is almost impossible for me to overstate how lucky I feel to have found Rattlesnake Cable Company.
I've only bought a few cables and a gift card...but, Hank treats me as if I am his best customer. Aside form the highest quality cables I have ever owned, he's patient when I booger things up, he's obviously knowledgeable and takes quality very seriously.
Someday, because I'm a belt and suspenders kind of guy, I'll buy a back up set of cables... I have no idea why, these should last a lifetime.
Thoughts about our Service:
I'm just a schmo, but Hank treats me as if I was the cornerstone of his business.
What was purchased:
This time I bought a six foot, speaker cable, in my favorite weave color. All my cables match...which should end a bit of confusion after a gig (if they ever happen again) or a jam.
What George L. Said...
Testimonial:
Superior products with unmatched service! Rattlesnake is, and will remain my "go to" cable supplier.
Thoughts about our Service:
Outstanding products. Communication is always prompt. Custom requests are processed and shipped quicker than other suppliers turn off the shelf products.
With dozens of cables purchased, I have never had a problem with product quality, transaction ease, nor shipping speed. My business with Hank has been flawless!
Just purchased 2 Rattlesnake Snake Head cables. Can't wait to try them out!! Hank, was elated to receive your video message. NOW that, my friends, is customer service at its finest!! Kudos!! Keep on keepin' on Hank and Co. Lemme get back to you after I have a chance to use them. Sincerely JY
Thoughts about our Service:
Outstanding.... Way to connect with your customers.
First and foremost the level of customer service that Rattlesnake provides is something that nearly every other company on earth should strive for. The absolute best. The cable? Fantastic. Built like a tank with American components by Americans. They look like a million bucks and there is noticeably more clarity in my signal. You can ask for any more as a customer. Hank and Rattlesnake have earned a new customer for life, as I will now outfit my entire set up with their cables.
Thoughts about our Service:
Emails are answered very quickly and Hank is there to help every step of the way. My cable was made quickly and shipped just hours after I placed my order. It arrived at my door step in Pennsylvania less than 3 days later. The personalized video from Hank saying my cable was done and shipped was a classy touch.
Simply put: Rattlesnake’s customer service is second to absolutely no one. I can’t recommend them enough.
I had to replace my main guitar cable due to our puppy chewing it up. I decided to go with a Rattlesnake Cable and have been extremely happy with my purchase. The cable is very durable and heavy duty. It also looks cool! Keep up the great work. I’ll be buying more as my needs increase.
Thoughts about our Service:
I haven’t had a need to contact Rattlesnake Cables because the cable has worked perfectly.
What was purchased:
10’ angle/straight regular instrument cable dirty tweed purchased from Tone Shop Guitars in Addison, TX.
