Reviews - Page 10.

What Earl I. Said...

Testimonial:

I recently purchased a Rattlesnake cable, and the quality is excellent. When I opened the box, I was surprised by how much care they put into the packaging. There was a personal note, and the cable came in a nice cloth bag. The cable itself is high quality and feels very rugged. After receiving my first order, I ended up purchasing another cable. Customer service is also excellent. Hank even sent me a personal thank you video message, which was a nice touch. Overall, it was a great experience, and the cables are fantastic.

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Thoughts about our Service:

Great

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What was purchased:

Speaker cables and an instrument cable

What Clinton S. Said...

Testimonial:

I have been using Rattlesnake cables for over 13 years, and they are by far the best quality cables I have ever used. The customer service is definitely a step above! Hank is always quick to respond with any questions and stands by his products 100%.

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Thoughts about our Service:

Hank has warrantied cables for me in the past. Even though the cable had been stomped on and used heavily, he still covered the replacement 100%.

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What was purchased:

20' Snake Head in Radar Olive with Neutrik Right Angle Nickel (connected to instrument) to Neutrik Straight Nickel

What Robert G. Said...

Testimonial:

I received my cables and immediately noticed that everything from the boxing, packaging, product and personal note are impressive! The packaging and product exudes high quality!

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Thoughts about our Service:

Rapid and responsive customer service.

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What was purchased:

I purchased a Rattlesnake instrument cable, patch cable, and XLR cable.

What Brent M. Said...

Testimonial:

These are the nicest vintage style coil cables you can get. Very impressed with this company's products. Will definitely recommend and purchase other products.

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Thoughts about our Service:

Top notch, loved the video to me from the owner. 1st rate customer service.

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What was purchased:

Straight quarter inch vintage coil guitar cable

What Bill S. Said...

Testimonial:

Gotta admit, I've long been skeptical about higher priced cables. The question is always "Is the difference audible or just measurable?". But the trade-off with cheaper stuff is the insecurity of wondering if the cable is gonna crap out at exactly the wrong time. I have none of these concerns with Rattlesnake. Sometimes the product is really that good, and well worth it. Does my bass sound better? Not sure, but I know my amp is getting ALL of the signal. The cable covering is quite possibly bulletproof and could easily fend off a falling cymbal stand that could easily slice any ordinary cable. (Seen it happen!) The order turnaround was super-fast too. I like ordering from independent US companies too. So this checks all the boxes. You want dependable cables? Try 'em, you'll like 'em!

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Thoughts about our Service:

Outstanding!! Above & beyond. :)

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What was purchased:

15' Rattlesnake instrument cable

What Christian D. Said...

Testimonial:

Excellent build quality and top notch customer service! I've already used the cables on multiple sessions and they sound great. Highly recommend.

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Thoughts about our Service:

Excellent. Thanks for the great work!

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What was purchased:

Guitar cables, patch cables

What Julie M. Said...

Testimonial:

We love these cables, we're on our second order. They're sturdy, well-made, and feel built to last through all the road wear and constant plugging in and out of our rig and instruments. Highly recommend!

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Thoughts about our Service:

Excellent! Quick shipping and communication.

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What was purchased:

Snakehead instrument cable, speaker cables and the standard instrument cable.

What Austin G. Said...

Testimonial:

I play an average of 3 shows/week and I'm very hard on gear. Rattlesnake Cables are definitely a cut above, a "different breed" if you will. They've stood up to my abuse and still look and sound amazing. THESE ARE GAME CHANGERS! Hank and his family and everyone at Rattlesnake make sure that the product they send out is just as quality as any product they would use themselves and it shows.

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Thoughts about our Service:

Customer service is responsive in a timely manner and you almost feel like you're having a better day since you talked with them

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What was purchased:

10' XLR Neutrik Nickel Shells - Copper Weave
10' Snake head Inst Cable Straight - 90° Neutrik Nickel connectors, Snakehead on guitar end - Copper Weave
20' Snakehead Inst Cable Straight - 90° Neutrik Nickel connectors, Snakehead on guitar end - Copper Weave
25' Standard Inst Cable Straight - 90° Neutrik Nickel connectors - Copper Weave

What Ron H. Said...

Testimonial:

I'm a first time customer, but I will be back! The quality of the two custom cables I bought is impressive, and the customer service quite amazing! It doesn't get any better than this. Thanks to Hank and his Team for a great experience!

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Thoughts about our Service:

The BEST customer experience EVER!!

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What was purchased:

2' & 8' Speaker cables + a Junction Speaker Box

What Geno M. Said...

Testimonial:

The quality of workmanship, the care taken to get everything absolutely perfect, and the robust feel of the cables is only surpassed by Hank and his teams' customer service. I requested some custom cables via the web site, and had emails from the team within an hour (at most!). They knew what I wanted, but asked for confirmation and clarification, then provided a link to actually order it. AFTER the order had shipped, I discovered a mistake where the cable ends that I checked off on my order form would not fit my gear (Fractal AM4 - the jacks are extremely close together. I responded to an email expecting a much slower response this time (I was asking to return the item), and within moments, Hank himself called me, offered a solution, and provided me with replacement cables that shipped out the next day, along with a return-label to return the other unused items. You do NOT see this level of customer service these days. Rattlesnake is not the least expensive products in this arena, however, I challenge ANYONE to prove that they are not the highest VALUE given the superior quality and the personalized customer experience you get from them. I will be buying ALL my cables in the future from Hank and the team at Rattlesnake Cables. In fact, I quickly placed a 2nd order for a few other items I needed - the experience with those, while not requiring adjustments this time, was just as satisfying. If you want cables that you know will work for you, and will be around decades from now, STILL working for you, don't look elsewhere!!!

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Thoughts about our Service:

As mentioned above, the customer service is the main reason I am super-happy with my decision to purchase from Rattlesnake. It's impossible to beat the customer service you get from this team.

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What was purchased:

Fractal AM4 Summing Insert Cables (x4); TS-to-TS instrument cables with jacketed ends (x2); Hoodie, and several T-shirts.