See what people are saying about Rattlesnake! Over 1300 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Billy N. - This is was the first time I ordered a cable through someone other than grabbing a cable off the rack at my local music store. I have to say I was blown away from the customer service provided to me. Not only did they send me a video with a personal thank you, it is clear they know and love what they do. Upon arrival of my newly purchased I was impressed with the quality and weave of the cable itself. I plan to refit my pedal board and other... March 3, 2021 Read Full Testimonial
James F. - Top notch cables and service. They sent me a video of them in the shop and included the cables in little cloth bags and a threw in a notepad?! Great stuff March 3, 2021 Read Full Testimonial
Jason W. - These are some quality built cables, they look great and transfer signal without fuss. When pull them out of the bag it feels like you are holding something of value in your hands and not some cheap mass produced cables. I'm planning on switching out all of my cables to the Rattlesnake Brand I just hope they keep making the midnight purple as that's my favorite of their offerings. March 3, 2021 Read Full Testimonial
Gerald K. - This company is superb. I have been playing over 50 years now and I’ve owned many cables through the years. The cables are so well made and when I had a special order, it was delivered promptly. I love the ability to choose straight or right angle 1/4” plugs. Also, the cable is of superb quality. Bottom line is I won’t order cables from anyone else. The customer service to this point has been exceptional! March 3, 2021 Read Full Testimonial
Slag C. - I've bought a few Rattlesnake cables at this point and have been very impressed with the exceptional personalized service and the excellent quality of the product. Hank at Rattlesnake Cable Co. has always gone out of his way to ensure a top shelf product and buying experience. I don't see myself going anywhere else for my cables at this point. Highly recommended! March 3, 2021 Read Full Testimonial
Erik K. - I Bought an instrument cable at Martel music here In Ct. I needed and ordered a custom length and a bunch of patch cables and I couldn’t be happier with the quality sound and quality level of customer service. March 3, 2021 Read Full Testimonial
Todd N. - This was the best purchase experience I have ever had. I purchased a 15 foot guitar cable on a Sunday night and I woke up to an email with a personalized video thanking me for my purchase. I had a shipping confirmation that same evening and when the cable came they also included a little note pad with a hand written thank you note. The cable is awesome, very well made and I couldn’t be happier! I am now a customer for life! Thanks Rattlesnake... March 2, 2021 Read Full Testimonial
Jared B. - Excellent product and excellent company! March 2, 2021 Read Full Testimonial
Joel B. - I have been a professional musician for 30 years. In that time, I have used countless cables of numerous manufacture. For the last decade I have mostly used Monster cable, and have had no complaints. A friend and fellow bass player recommended one of his signature cables from another custom maker, and I ordered one. While checking out other quality cable manufacturers, I came across Rattlesnake cables, and ordered a standard, copper cable. The... March 1, 2021 Read Full Testimonial
Doug P. - I needed a couple more patch cables for pedals. One night an add popped up in my Facebook feed for Rattlesnake Cables. I decided to give it a look. Small U.S. company. Ordered a pair of 8" cables. The box not only contained two high quality and sturdy cables, but a decal, guitar pick, color product pamphlet, and a stationary pad with their company logo and a handwritten message on the top sheet thanking me for the order. Above all, a great... February 26, 2021 Read Full Testimonial
What Billy N. Said...
Testimonial:
This is was the first time I ordered a cable through someone other than grabbing a cable off the rack at my local music store. I have to say I was blown away from the customer service provided to me. Not only did they send me a video with a personal thank you, it is clear they know and love what they do. Upon arrival of my newly purchased I was impressed with the quality and weave of the cable itself. I plan to refit my pedal board and other cables with Rattlesnakes. Playing in a heavy metal band and the constant setting up and breaking down I feel confident in the reliability of these cables. I can't wait to do business again!
Thoughts about our Service:
I truly felt like customer number one with their service. I would 10/10 recommend! Thanks you guys!
Top notch cables and service. They sent me a video of them in the shop and included the cables in little cloth bags and a threw in a notepad?! Great stuff
These are some quality built cables, they look great and transfer signal without fuss. When pull them out of the bag it feels like you are holding something of value in your hands and not some cheap mass produced cables. I'm planning on switching out all of my cables to the Rattlesnake Brand I just hope they keep making the midnight purple as that's my favorite of their offerings.
Thoughts about our Service:
Great communication, I can honestly say that the whole experience was great even the after the sale follow up just to make sure I was satisfied with the product.
This company is superb. I have been playing over 50 years now and I’ve owned many cables through the years. The cables are so well made and when I had a special order, it was delivered promptly. I love the ability to choose straight or right angle 1/4” plugs. Also, the cable is of superb quality. Bottom line is I won’t order cables from anyone else. The customer service to this point has been exceptional!
Thoughts about our Service:
I haven’t had to call them yet because the orders have always arrived on time and very accurate!
I've bought a few Rattlesnake cables at this point and have been very impressed with the exceptional personalized service and the excellent quality of the product. Hank at Rattlesnake Cable Co. has always gone out of his way to ensure a top shelf product and buying experience. I don't see myself going anywhere else for my cables at this point. Highly recommended!
Thoughts about our Service:
Probably some of the best customer service I've experienced in the music equipment industry.
What was purchased:
I've purchased 3 guitar cables. All with angled jacks on the guitar output end and with the snake head option.
What Erik K. Said...
Testimonial:
I Bought an instrument cable at Martel music here In Ct. I needed and ordered a custom length and a bunch of patch cables and I couldn’t be happier with the quality sound and quality level of customer service.
Thoughts about our Service:
I work for a high end service company, so speaking from experience Rattlesnake is top level when it comes to their commitment to excellent service.
This was the best purchase experience I have ever had. I purchased a 15 foot guitar cable on a Sunday night and I woke up to an email with a personalized video thanking me for my purchase. I had a shipping confirmation that same evening and when the cable came they also included a little note pad with a hand written thank you note. The cable is awesome, very well made and I couldn’t be happier! I am now a customer for life! Thanks Rattlesnake Cables!
I have been a professional musician for 30 years. In that time, I have used countless cables of numerous manufacture.
For the last decade I have mostly used Monster cable, and have had no complaints.
A friend and fellow bass player recommended one of his signature cables from another custom maker, and I ordered one.
While checking out other quality cable manufacturers, I came across Rattlesnake cables, and ordered a standard, copper cable.
The next day I got a personal thank you video from Hank, and in just a few days, I received the cable in a very cool , silk screened bag.
I immediately did a side by side comparison to my current set up.
I’m totally blown away. I didn’t know what I was missing in my sound chain! What a great cable, with fantastic clarity on the low end, and open yet not glassy top end.
I just ordered a snakehead, and there will be many more orders to come.
Oh yeah, after over a month of waiting, I still have had ZERO contact from the other cable manufacturer, no cable, and they don’t return calls.
Thank you Hank, and Rattlesnake team for an outstanding product and a fantastic price.
All my best,
Joel Bryant
Thoughts about our Service:
The absolute very best that I have ever experienced, and that includes the treatment that I received in the early 1990’s at the Mercedes dealership, when preparing to spend a small National debt on a custom car!
I needed a couple more patch cables for pedals. One night an add popped up in my Facebook feed for Rattlesnake Cables. I decided to give it a look. Small U.S. company. Ordered a pair of 8" cables. The box not only contained two high quality and sturdy cables, but a decal, guitar pick, color product pamphlet, and a stationary pad with their company logo and a handwritten message on the top sheet thanking me for the order. Above all, a great reliable product.
Thoughts about our Service:
I've only ordered once with no other customer service experience, except that the order was built and shipped promptly.
