See what people are saying about Rattlesnake! Over 1100 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Fred K. - I've been playing guitar and bass since 1963. Although I'm a hobbyist player and performer, a good deal of that time has been spent on stage or in the studio depending on quality instruments and equipment for a positive outcome. Quality cables are an absolute necessity. I bought my first Rattlesnake cables about two weeks ago. I am super impressed with the quality of the cables so far. Nice heavy gauge cable, sealed ends, and the colorful... August 28, 2022 Read Full Testimonial
Paul F. - I inquired about a small custom order cable I needed for my bass guitar wireless unit, and I got a very quick response right away. The cable was specked out, and I ordered it right away. It was received within days. Very happy with the awesome customer support provided at Rattlesnake Cable Co. I WILL ORDER AGAIN VERY SOON TOO... August 25, 2022 Read Full Testimonial
Justin T. - I have been so impressed with Hank and the Rattlesnake Cable Company. Not only with the absolutely amazing quality with their products (which are truly really amazing), but with the customer service. After purchasing a TRS splitter and TRS cable from them I am a customer for life. Any cable I need in the future will FOR SURE be a Rattlesnake. But what truly made me appreciate them was when I enquired about a solution to an odd speaker cable need,... August 25, 2022 Read Full Testimonial
James B. - When I received a personalized video thank you from Hank after my first order, I knew I would never buy another cable again! These are the best cables I’ve ever owned and I love being able to color code them. Rattlesnake Cable Company customer service is above and beyond anything I have ever witnessed! Thank you for such a great product and making your customers feel like family! August 25, 2022 Read Full Testimonial
Gary C. - Best cables and best service around. I’m a repeat customer and in the process of upgrading all of my cables. August 24, 2022 Read Full Testimonial
Bradley J. - I was looking for a durable box that would act as a TRS-Dual Mono splitter because let’s face it, a Y splitter cable on your pedal board can be problematic and potentially unreliable. I reached out to Rattlesnake to ensure that this would be the right product for my specific application. I am using this with a TRS cable to a single insert for the effects loop on the Grace Felix preamp. The folks at Rattlesnake responded quickly and assured me... August 23, 2022 Read Full Testimonial
Michael W. - So, I haven't played an electric guitar in over 30 years. Once the garage band I was in broke up I sold all of my gear and moved on with life. Now that I'm retired I decided I wanted to start playing again. I asked my son, who is an avid guitarist about a new guitar and amp. He gave me his recommendations. I asked about cables. There was no hesitation on his part. He said I needed to get Rattlesnake cables. He said they're very well made and they... August 22, 2022 Read Full Testimonial
Mike P. - Such a great experience! I purchased a set of speaker cables to run from my amp head to my cabinet and I couldn’t be happier with the cables! There’s no comparison in quality from the generic ones that came with my rig. I can hear the difference as well, 100% satisfied and happy with my purchase!! Highly recommend August 21, 2022 Read Full Testimonial
Casey O. - Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience. August 20, 2022 Read Full Testimonial
Barry S. - Not only the best cables I have ever bought BUT...the best customer service you'll ever experience. August 19, 2022 Read Full Testimonial
What Fred K. Said...
Testimonial:
I've been playing guitar and bass since 1963. Although I'm a hobbyist player and performer, a good deal of that time has been spent on stage or in the studio depending on quality instruments and equipment for a positive outcome. Quality cables are an absolute necessity.
I bought my first Rattlesnake cables about two weeks ago. I am super impressed with the quality of the cables so far. Nice heavy gauge cable, sealed ends, and the colorful sheathing is not only pretty cool visually, but keeps the cables just rigid enough, without being stiff, that they do not tangle and knot up during use, and after use make coiling them for storage an easy, manageable task. On my first use, I noticed a stronger signal that seemed to be more clear, which put these cables on a higher level than anything I've previously used in an almost 59 year musical journey.
Hank and his team provided superior customer service. I ordered my cables on a Saturday late morning and they arrived at my home before noon on Monday. Follow ups from Hank following the order were welcome and he made them of a personal nature, which I enjoyed. The website is attractive, friendly, and informative. The order and check out process was simple and easy to accomplish.
Bottom line is I'm very impressed by Hank and his company, the quality of his products, and his fast, personalized customer follow up and service. Great people to do business with who provide a superior product. Five stars all the way from me.
Thanks for a good experience!
Thoughts about our Service:
Superior. Best online buying experience I've ever had.
I inquired about a small custom order cable I needed for my bass guitar wireless unit, and I got a very quick response right away. The cable was specked out, and I ordered it right away. It was received within days. Very happy with the awesome customer support provided at Rattlesnake Cable Co.
I WILL ORDER AGAIN VERY SOON TOO...
Thoughts about our Service:
Outstanding suctomer service, very happy .
What was purchased:
A 2ft length cable with a 1/4 in female input on one end and a right angle 1/4in going to the guitar on the other end.
What Justin T. Said...
Testimonial:
I have been so impressed with Hank and the Rattlesnake Cable Company. Not only with the absolutely amazing quality with their products (which are truly really amazing), but with the customer service. After purchasing a TRS splitter and TRS cable from them I am a customer for life. Any cable I need in the future will FOR SURE be a Rattlesnake. But what truly made me appreciate them was when I enquired about a solution to an odd speaker cable need, instead of giving me an answer that could have easily sold me another Rattlesnake cable Hank gave me the advice to not introduce another cable into the chain and stick with my initial solution. That was what really made me know that not only do they make super solid boutique quality products but they are a company that stands on honesty and hard work and puts the customers needs before their own. Hank, you are a true gentleman and you have earned a customer for life. Thank you sir
Thoughts about our Service:
TOP NOTCH. You will not find better customer service in the music business, or any other business for that matter. There are cable companies out there that make great cables but I guarantee you won't find a better product than anything RCC makes and you for sure won't find better customer service anywhere.
When I received a personalized video thank you from Hank after my first order, I knew I would never buy another cable again! These are the best cables I’ve ever owned and I love being able to color code them. Rattlesnake Cable Company customer service is above and beyond anything I have ever witnessed! Thank you for such a great product and making your customers feel like family!
Thoughts about our Service:
Amazing!!!
What was purchased:
3' Speaker Cable in Red with G&H Jumbo Right Angle to G&H Jumbo Right Angle
10' Balanced Monitor Cable in Sage with Neutrik Straight TRS Gold to Neutrik XLR Male Black Shells
10' XLR Cable in Blue with Neutrik XLR Nickel Shells to Neutrik XLR Nickel Shells
6' Balanced Monitor Cable in Sage with Neutrik XLR Male Black Shells to Neutrik Straight TRS Gold
12" Pro Flex Patch in Mean Green with G&H Right Angle GGN to G&H Right Angle GGN (U-Config)
3' Speaker Cable in Red with Switchcraft 188 1/4" Straight to Switchcraft 188 1/4" Straight
10' XLR Cable in Blue with Neutrik XLR Nickel Shells to Neutrik XLR Nickel Shells
10' Standard in Mean Green with Neutrik Straight Gold to Neutrik Straight Gold
10' Snake Head in Mean Green with Neutrik Straight Gold (connected to instrument) to Neutrik Straight Gold
What Gary C. Said...
Testimonial:
Best cables and best service around. I’m a repeat customer and in the process of upgrading all of my cables.
Thoughts about our Service:
A-mazing customer service. The chat feature on the website was great, I had immediate help available just like walking into a retail store. Super friendly, very accommodating. Even got an email with a video clip of a personalized thank you and order confirmation.
What was purchased:
I’ve got 15' snake head cables from my guitar to my board and out to each amp. Perfect length to move around and keep a strong signal. I also own a batch of custom patch cables that Hank made to order just for my pedal board.
What Bradley J. Said...
Testimonial:
I was looking for a durable box that would act as a TRS-Dual Mono splitter because let’s face it, a Y splitter cable on your pedal board can be problematic and potentially unreliable. I reached out to Rattlesnake to ensure that this would be the right product for my specific application. I am using this with a TRS cable to a single insert for the effects loop on the Grace Felix preamp. The folks at Rattlesnake responded quickly and assured me that this was the right move. I made the purchase and was shocked that I received the shipping notification within a few minutes. I had the box in 3 days. Super fast shipping. The box is made with very high quality jacks and the box itself is built like a tank. Needless to say, I am very happy with my purchase and this company. I make my living through buying and selling guitars, amps, accessories and pedals. While the company I work for doesn’t distribute Rattlesnake products, I would definitely recommend to anyone looking to buy quality music products from people who give a damn!
So, I haven't played an electric guitar in over 30 years. Once the garage band I was in broke up I sold all of my gear and moved on with life. Now that I'm retired I decided I wanted to start playing again. I asked my son, who is an avid guitarist about a new guitar and amp. He gave me his recommendations. I asked about cables. There was no hesitation on his part. He said I needed to get Rattlesnake cables. He said they're very well made and they look great. So, I took his advice and I'm glad I did. They are very well made and good looking. While I'm just going to be using them in my home there is no doubt that they would stand up to the abuse that equipment takes from a working musician. While they're not inexpensive, good equipment never is. I'm sure I'll be buying more cables from Rattlesnake cable when I add pedals to my collection of gear. BTW, both times I ordered cables I had them in two days. From Montana to Fort Worth in two days ain't too shabby.
Thoughts about our Service:
Customer service was beyond excellent. You get a message when they start building your cables and a message when they ship. Heck, on your first order you get a personal video from the owner. Hank Donovan, the owner, is running a first class operation with customer service at its core. I can't recommend Rattlesnake cables highly enough.
Such a great experience! I purchased a set of speaker cables to run from my amp head to my cabinet and I couldn’t be happier with the cables! There’s no comparison in quality from the generic ones that came with my rig. I can hear the difference as well, 100% satisfied and happy with my purchase!! Highly recommend
Thoughts about our Service:
It was great! Received update emails as well as a video message from Hank, personally thanking me for my purchase. Fast shipping, cables were in my hands four days after ordering! Came in a cool box, and in individual drawstring bags, super cool! I will definitely be going through Rattlesnake for future purchases!
Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience.
Thoughts about our Service:
Quick responses, quick delivery. Some of the best customer service I have experienced.
