See what people are saying about Rattlesnake! Over 1300 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Bob H. - I've been buying music gear for over 50 years and buying from Rattlesnake Cable Company ranks at the very top of a rather large pyramid when it comes to customer experience. So much so that I made a point to share it with the first person I could! I found Rattlesnake while looking for a 1/4" TRS to dual mono breakout box. I ordered late one night and first thing the next morning I'm looking at a video email from the owner telling me that they... March 11, 2022 Read Full Testimonial
Charlie H. - Just bought my first cable, great service & follow thru! Have a gig this Sat. If the cable performs as well as it looks things will be great! Thnx rattlesnake ! March 10, 2022 Read Full Testimonial
Mark L. - These guys are great. I've had nothing but good interactions with Hank and the Rattlesnake team. They have been making cables for me for several years now. I'm always impressed with the quality and the fast shipping. All of my Rattlesnake cables look and work great. Have never had an issue with any of them. Highly recommend! March 9, 2022 Read Full Testimonial
George B. - I received my 15ft snakehead cable in only a few days of ordering .Very impressive snake skin weave pattern...looks like a coiled up copperhead laying on the stage. 100% happy with this purchase. Great company that does what they say they will do. March 9, 2022 Read Full Testimonial
Eric G. - It might be me, but replacing all of my cabling with these new Rattlesnake cables really added the bite I was looking for in my tone! All kidding aside, there definitely is added clarity in the top end of my signal and it has to be due to the superior craftsmanship and quality of product from this amazing company! I was blown away by their quick turn around time from order to delivery, the care they take to package and present their product when... March 8, 2022 Read Full Testimonial
Lonnie B. - Submitted an order for 2 fifteen foot instrument cables. Then after about a day I realized I wanted 4 Flex Patch cables two of which were custom order. Hank saw that I had 2 separate orders so he emailed me and said he would ship them together so I could save money. You could buy cables from a big company but no one from those companies is gonna try to save you money. Not to mention that Rattlesnake cables are top quality and look badass. Thanks... March 7, 2022 Read Full Testimonial
Charles C. - As a guitar player for more than 35 years, I can honestly say that I have never used a better cable than the ones produced by Rattlesnake Cable Co. The craftmanship is beyond what you'll get most anywhere. They are durable, reliable and just damn cool to the touch and appearance. My band, Sonick Plague, uses cables, patch chords and XLR's from Rattlesnake almost exclusively. March 7, 2022 Read Full Testimonial
Robert S. - I ordered a splitter to use on the Ric-O-Sound jack of my Rickenbacker 360/12. Shortly after my order I got a super nice short video thank you from Hank. After I got the splitter in very short turnaround time, I saw I needed a special cable to make it work. I e-mailed Hank with a question and low and behold not more than 5 minutes after I sent the e-mail, he called me. He answered all my questions and made sure that I ordered the correct cable.... March 7, 2022 Read Full Testimonial
Tom M. - No question, the best guitar cable I've ever purchased. Excellent construction, sound quality, and design. You will immediately realize the level of USA made quality with Rattlesnake Cable Co. Don't skimp on cheap, flimsy cables. Your signal path is crucial for tone! Not to mention you'll have a sweet looking rig...! March 6, 2022 Read Full Testimonial
Bruce T. - Hank is the man! Forgot to add my coupon code. This guy called me, personally, to give me a couple of options. WHAT?? Two days later I get an email with a personal video letting me know my cable was shipping. Quality cable also. Super nice build March 5, 2022 Read Full Testimonial
What Bob H. Said...
Testimonial:
I've been buying music gear for over 50 years and buying from Rattlesnake Cable Company ranks at the very top of a rather large pyramid when it comes to customer experience. So much so that I made a point to share it with the first person I could! I found Rattlesnake while looking for a 1/4" TRS to dual mono breakout box. I ordered late one night and first thing the next morning I'm looking at a video email from the owner telling me that they were starting to build out my box that morning. I was so impressed that I decided to order a cable also, even though I had just ordered the same cable from Sweetwater. I just felt a need to further support such a great entrepreneur. He even found a way to work out combining the 2 orders for shipping sake. Great communications.
When my product arrived, I was blown away by the packaging. The breakout box came in a sturdy box packaged in a small bag with logo along with a decal, discount coupon, and...get this...a personal message on a desktop notepad! You have made me a customer for life!
Thoughts about our Service:
Hands down the best customer experience in over 50 yrs of gear buying at all levels from 15 yr old kid buying his first strap to being the gear buyer for major international touring sport.
Just bought my first cable, great service & follow thru!
Have a gig this Sat. If the cable performs as well as it looks things will be great! Thnx rattlesnake !
These guys are great. I've had nothing but good interactions with Hank and the Rattlesnake team. They have been making cables for me for several years now. I'm always impressed with the quality and the fast shipping. All of my Rattlesnake cables look and work great. Have never had an issue with any of them. Highly recommend!
Thoughts about our Service:
Recently I messed up an order. Hank and the Rattlesnake team sent me a great cable but one end was incorrect. I sent them an e-mail and, within hours they replied. They said I can keep the incorrect cable ( which might be useful someday?) and they will send the correct cable. This is some amazing customer service! Thank you!
I received my 15ft snakehead cable in only a few days of ordering .Very impressive snake skin weave pattern...looks like a coiled up copperhead laying on the stage. 100% happy with this purchase. Great company that does what they say they will do.
Thoughts about our Service:
Not being very computer savvy, I had trouble navagating Rattlesnake's website so I emailed them. I had an extremely helpful response in about ONE HOUR. I ordered my cable immediately. I was astounded to receive a personal VIDEO THANK YOU from Mr. Hank (the owner?) shortly after ordering. This folks is about as classy as it gets- a truly wonderful company. I had my cable in about 3 days and broke it in at the local blues jam. The rest of the guys went bat shit...I'm sure Mr. Hank got some orders that day. George Bressler New Cumberland, PA
It might be me, but replacing all of my cabling with these new Rattlesnake cables really added the bite I was looking for in my tone! All kidding aside, there definitely is added clarity in the top end of my signal and it has to be due to the superior craftsmanship and quality of product from this amazing company! I was blown away by their quick turn around time from order to delivery, the care they take to package and present their product when you open the box, and how incredibly clean, professional, and gig-worthy everything is. Will definitely be recommending these to all of my tone freak buddies!
Thoughts about our Service:
Incredible from start to finish! Super efficient and super helpful! Thank you Hank and the Rattlesnake Team!
Submitted an order for 2 fifteen foot instrument cables. Then after about a day I realized I wanted 4 Flex Patch cables two of which were custom order. Hank saw that I had 2 separate orders so he emailed me and said he would ship them together so I could save money. You could buy cables from a big company but no one from those companies is gonna try to save you money. Not to mention that Rattlesnake cables are top quality and look badass. Thanks Hank.
As a guitar player for more than 35 years, I can honestly say that I have never used a better cable than the ones produced by Rattlesnake Cable Co. The craftmanship is beyond what you'll get most anywhere. They are durable, reliable and just damn cool to the touch and appearance. My band, Sonick Plague, uses cables, patch chords and XLR's from Rattlesnake almost exclusively.
Thoughts about our Service:
Customer service is insane. When's the last time you placed an order online and they call you to let you know you forgot your discount code? NEVER! Hank and the crew go above and beyond. You won't be disappointed.
I ordered a splitter to use on the Ric-O-Sound jack of my Rickenbacker 360/12. Shortly after my order I got a super nice short video thank you from Hank. After I got the splitter in very short turnaround time, I saw I needed a special cable to make it work. I e-mailed Hank with a question and low and behold not more than 5 minutes after I sent the e-mail, he called me. He answered all my questions and made sure that I ordered the correct cable. The cable came in two days. Both items came in a special bag with Rattlesnake logo, and A notepad with logo. Great customer service and quality products. I need to order a tee shirt so fellow musicians will ask about Rattlesnake Cables etc. Thanks Hank.
Thoughts about our Service:
Simply great, how many things have you ordered and had the company founder call you to help out with questions.
No question, the best guitar cable I've ever purchased. Excellent construction, sound quality, and design. You will immediately realize the level of USA made quality with Rattlesnake Cable Co. Don't skimp on cheap, flimsy cables. Your signal path is crucial for tone! Not to mention you'll have a sweet looking rig...!
Thoughts about our Service:
I want to give a special Thank You to Hank and his Team. First, the customer service is amazing. Hank personally responds to messages quickly and sent me a personalized video "thank you" message (never seen any company do that). Next, the shipping and packaging is first class. Hank fulfills orders quickly and mails 2 day priority. I expected a plain USPS envelope with a cable. Oh, no...not with Rattlesnake Cable. You'll receive a sturdy custom box with a beautiful cable gently tucked inside a quality cloth bag. May not be a big deal to some, however delivery, packaging, and presentation is important. I expect Hank's business will continue to grow based on his high level of care and personal attention to his customers. Tom M.
Hank is the man! Forgot to add my coupon code. This guy called me, personally, to give me a couple of options. WHAT?? Two days later I get an email with a personal video letting me know my cable was shipping. Quality cable also. Super nice build
