See what people are saying about Rattlesnake! Over 1100 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Robinson H. - These cables are really nice and exceeded my expectations. The sound is so much better than my other less expensive cables (you get what you pay for). From now on, I will be purchasing all my cables from Rattlesnake Cables May 25, 2022 Read Full Testimonial
Mike L. - I bought one cable to check it out. I couldn't have loved it more. They're super heavy duty, but not awkward, and the colors are fun. They feel like they'll last through a few accidental chair legs sitting on the cable. The ends are solid, no loose sleeves coming undone constantly. The super personal customer service is a nice bonus. It couldn't make up for sub-par cables, but luckily it's icing on a delicious cable cake! May 24, 2022 Read Full Testimonial
Jordan R. - Found Rattlesnake from a google search, and it was just one of the times you luck out with good quality and good customer service. Love this new cable loom, and Hank was extremely communicative and clear through the whole process. May 20, 2022 Read Full Testimonial
Jamel G. - Top notch gear and first rate customer service May 20, 2022 Read Full Testimonial
Joe M. - I love my Rattlesnake light purple weave 20' standard cable! These cables scream high quality, very beefy, well finished at each plug end. Should last a lifetime. Looks and sounds great. The entire buying experience was smooth. Light purple wasn't listed as an option, so I emailed to ask. Hank and the team told me that some light purple was available and sent me a link to order it. Shipping was fast and the cable arrived in a really nice cloth... May 19, 2022 Read Full Testimonial
Alex V. - Love my Rattlesnake Tweed and Retro SeaFoam cables! Totally awesome sound and way solid build so I feel such confidence using them on stage for performances. Wouldn’t use anything else! May 18, 2022 Read Full Testimonial
Jim M. - This cable is rock solid. I'm impressed with the quality and craftsmanship! May 18, 2022 Read Full Testimonial
Arthur G. - I couldn’t be happier with my purchase! Unparalleled customer service and support. Chalk up another customer for life Hank, well done! May 18, 2022 Read Full Testimonial
Tom H. - Have not had a chance to use the equipment yet but it seems to be high quality material and workmanship. The customer service is off the chart! Very quick response and personable. May 17, 2022 Read Full Testimonial
Eric H. - I had a great experience talking with Hank at Rattlesnake. The ad came up on my Facebook feed, along with another cable company out of Nashville. I asked them both the same question. Hank replied in a very diplomatic way about my inquiry. So, I sent an e-mail leaving my phone number, asking if he would leave me a text. I wanted to talk about the product and my guitars..etc. He called me that day, and I was not expecting that... So, I returned the... May 17, 2022 Read Full Testimonial
What Robinson H. Said...
Testimonial:
These cables are really nice and exceeded my expectations. The sound is so much better than my other less expensive cables (you get what you pay for). From now on, I will be purchasing all my cables from Rattlesnake Cables
Thoughts about our Service:
Great personalized service. I felt like a valued customer.
I bought one cable to check it out. I couldn't have loved it more. They're super heavy duty, but not awkward, and the colors are fun. They feel like they'll last through a few accidental chair legs sitting on the cable. The ends are solid, no loose sleeves coming undone constantly. The super personal customer service is a nice bonus. It couldn't make up for sub-par cables, but luckily it's icing on a delicious cable cake!
Thoughts about our Service:
What everyone says is true, they seem like great people making a great product (watch the video). I haven't needed any warranty service, but I imagine it will be in line (if I ever need it!) with the rest of the service. Thanks Rattlesnake!
Found Rattlesnake from a google search, and it was just one of the times you luck out with good quality and good customer service. Love this new cable loom, and Hank was extremely communicative and clear through the whole process.
Thoughts about our Service:
10/10. Personal attention to detail like this isn’t something I expect from other big musician supply retailers.
I love my Rattlesnake light purple weave 20' standard cable! These cables scream high quality, very beefy, well finished at each plug end. Should last a lifetime. Looks and sounds great. The entire buying experience was smooth. Light purple wasn't listed as an option, so I emailed to ask. Hank and the team told me that some light purple was available and sent me a link to order it. Shipping was fast and the cable arrived in a really nice cloth bag with some goodies.
Thoughts about our Service:
Outstanding customer service with great attention to detail, efficiency and speed. Rattlesnake Cables made it easy!
What was purchased:
20' Light Purple Weave instrument cable with Neutrik nickel plugs (one straight, one 90 degree).
What Alex V. Said...
Testimonial:
Love my Rattlesnake Tweed and Retro SeaFoam cables! Totally awesome sound and way solid build so I feel such confidence using them on stage for performances. Wouldn’t use anything else!
Thoughts about our Service:
Awesome shipping time and package always comes with some complementary stuff too
Have not had a chance to use the equipment yet but it seems to be high quality material and workmanship. The customer service is off the chart! Very quick response and personable.
Thoughts about our Service:
I have never had a better customer service experience! Very personable, quick and efficient.
I had a great experience talking with Hank at Rattlesnake. The ad came up on my Facebook feed, along with another cable company out of Nashville. I asked them both the same question. Hank replied in a very diplomatic way about my inquiry. So, I sent an e-mail leaving my phone number, asking if he would leave me a text. I wanted to talk about the product and my guitars..etc. He called me that day, and I was not expecting that... So, I returned the call, and he took the time to answer my questions. Very cool. I really like the human touch in transactions. Here was a small company in Montana wanting to deliver a great product in a very down-home way.. I was sold...Sounds kinda old fashioned, I suppose, but a lot of folks like me, especially artists, really appreciate that touch. Nice job, Hank, and everyone else at Rattlesnake. The one big irony is I have a fear of snakes, though I love a good snake story!...this was mine.. Eric, Bend, Or.
Thoughts about our Service:
My experience was very pleasant. Hank took the time and was very patient in answering my questions. I told him that there was no rush, but within a week, I had my order. He even let me know the day that it was shipped. Funny, I thought of a couple of questions a few days later about my cables, but I decided to wait until I got my order. I didn't want him to think that I was another crazy guitar player - Eric
