See what people are saying about Rattlesnake! Over 1300 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time they are interested, but are unsure if it's what they're wanting/needing. Often they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers and they have been kind enough to add their testimonials and thoughts about our products as well as doing business with us!
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Casey O. - Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience. August 20, 2022 Read Full Testimonial
Barry S. - Not only the best cables I have ever bought BUT...the best customer service you'll ever experience. August 19, 2022 Read Full Testimonial
Michael B. - My second Rattlesnake should have been the one I ordered first............15ft Snake head in black. I have used jacketed cables in the past and found them to be rigid and unforgiving of a moving target. On a whim I bought Snake head and was pleasantly surprised to find it quite supple and not restricting at all. A quality build with quality components, producing a imminently durable cable. The exposed length of cable at the instrument end is a... August 18, 2022 Read Full Testimonial
Randy R. - Thanks so much for building a great product with Customer support like no other company already planning another order. These cables look and sound great August 18, 2022 Read Full Testimonial
Philippe A. - Hello to the team, As soon as you open the package, you immediately notice the quality of these patches cable. We are in front of a well constructed and well finished material. The sound quality is also well present with a perfect neutrality of my instrument. Moreover, if your effects pedals are correctly isolated, these patches cable will not betray you for a single moment. Finally, the customer service department helped me with the follow-up of... August 18, 2022 Read Full Testimonial
Andrew M. - Hank & Team, I was definitely pleased with the whole buying experience, from exploring the website to the really fast delivery. Always looking to work with small businesses that carry quality products. August 17, 2022 Read Full Testimonial
Hector B. - One of, if not THE most heavy duty/durable cables I’ve ever used. 100% road worthy (plus the snake weave ones just look so badass). If you’re one the fence about it, just get one! You’ll love it. August 16, 2022 Read Full Testimonial
Clay C. - I’ve been meaning to write this testimonial for a while now. I ordered a couple cables a few weeks ago and I can’t be happier! They are great! I could tell immediately that they are going to be super solid! August 16, 2022 Read Full Testimonial
David W. - The quality of these cables is amazing! What you can't really tell from the pictures is how solid they feel when you are handling them or when you are putting them away. The addition of the woven sleeve is absolutely brilliant, especially when combined with the snake head finish, this makes the cables "feel" substantial and best of all, they coil back together beautifully, when not in use. The latter may sound trivial, but if you've ever looked... August 15, 2022 Read Full Testimonial
Scott M. - Great cables, custom made to my specifications. I have purchased three times from Rattlesnake and am delighted with the products and the buying experience. Very fast shipping as well. Well packed - each cable came in a custom cloth bag. I recommend this company without hesitation. August 9, 2022 Read Full Testimonial
What Casey O. Said...
Testimonial:
Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience.
Thoughts about our Service:
Quick responses, quick delivery. Some of the best customer service I have experienced.
My second Rattlesnake should have been the one I ordered first............15ft Snake head in black. I have used jacketed cables in the past and found them to be rigid and unforgiving of a moving target. On a whim I bought Snake head and was pleasantly surprised to find it quite supple and not restricting at all. A quality build with quality components, producing a imminently durable cable. The exposed length of cable at the instrument end is a very good feature that works as advertised. My mistake was ordering a 10ft the first go round which proved to be too short........I'll pass it on to a good buddy.
Thoughts about our Service:
Very good. Admit to feeling a bit bombarded with marketing after the first purchase........but hey......got me to buy another one, huh.
What was purchased:
10ft Snake head; 15ft Snake head
What Randy R. Said...
Testimonial:
Thanks so much for building a great product with Customer support like no other company already planning another order. These cables look and sound great
Thoughts about our Service:
Customer service was unreal super quick shipping personalize video from Hank was icing on the cake thanks so much for being a great company who cares about their customers
Hello to the team,
As soon as you open the package, you immediately notice the quality of these patches cable. We are in front of a well constructed and well finished material. The sound quality is also well present with a perfect neutrality of my instrument. Moreover, if your effects pedals are correctly isolated, these patches cable will not betray you for a single moment. Finally, the customer service department helped me with the follow-up of my order until it reached me in France. I recommend and will order again.
Musically yours and friendships from France,
Philippe.
Hank & Team,
I was definitely pleased with the whole buying experience, from exploring the website to the really fast delivery. Always looking to work with small businesses that carry quality products.
Thoughts about our Service:
Great! How often do you get a video thanking you for your purchase, means something in this electronic world we live in.
One of, if not THE most heavy duty/durable cables I’ve ever used. 100% road worthy (plus the snake weave ones just look so badass). If you’re one the fence about it, just get one! You’ll love it.
Thoughts about our Service:
Exceptional. Just straight professional while being friendly at the same time.
What was purchased:
10’ and 20’ standard, Snake Weave, gold plated instrument cables.
What Clay C. Said...
Testimonial:
I’ve been meaning to write this testimonial for a while now. I ordered a couple cables a few weeks ago and I can’t be happier! They are great! I could tell immediately that they are going to be super solid!
Thoughts about our Service:
The customer service is great! The shipping was so fast! I can’t recommend Rattlesnake cables enough!
The quality of these cables is amazing! What you can't really tell from the pictures is how solid they feel when you are handling them or when you are putting them away. The addition of the woven sleeve is absolutely brilliant, especially when combined with the snake head finish, this makes the cables "feel" substantial and best of all, they coil back together beautifully, when not in use. The latter may sound trivial, but if you've ever looked down on a mess of badly coiled cables laying on the floor and thought to yourself, "what a mess!" Trust me, these cables are not only the best sounding, longest lasting, coolest looking, they will also do your OCD tendencies good!
Thoughts about our Service:
While I don't think Rattlesnake Cable Company invented high-performance customer service per say, they sure as heck took it to a whole new level! Seriously, this spunky 10-year-old company out of little ol Missoula Montana managed to melt my heart with great quality products and customer service that genuinely makes you feel happy about your investment and one that you just can't wait to tell your friends about.
Great cables, custom made to my specifications. I have purchased three times from Rattlesnake and am delighted with the products and the buying experience. Very fast shipping as well. Well packed - each cable came in a custom cloth bag. I recommend this company without hesitation.
Thoughts about our Service:
Excellent customer service, helped me send a gift with a personal note included.
