Reviews - Page 137.

What Patrick D. Said...

Testimonial:

I've got to say, the customer service communication of this little company is absolutely top notch. I got a personalized video from the owner thanking me - by name - for my purchase, along with several emails as the shipping process progressed, keeping me informed. When my product showed up, there was also a personal note thanking me again, written by the owner again, in his own handwriting, on a complimentary note pad with the company's logo as letterhead. I am supremely satisfied with both my purchase and, especially, with the whole experience.

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Thoughts about our Service:

Head and shoulders above the rest. Seriously, I've never heard of, let alone actually experienced, another company going this far to ensure such PERSONALIZED customer service. I felt very, very cared for and supremely confident in my purchase. Absolutely amazing. Hank, I foresee your company going all kinds of good places, and I assure you that, should I need more gear, that I will be back for more.

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What was purchased:

Mono to Dual Mono Splitter Box

What Roy K. Said...

Testimonial:

Great product, well built.

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Thoughts about our Service:

Great Service

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What was purchased:

Audio Probe

What Wayne T. Said...

Testimonial:

I am ecstatic! Arrived a day earlier than expected. The sound from these gives more depth, clarity, and range not found anywhere else. Already had Dirty Tweed I got for Christmas and have been using it exclusively. I couldn't believe what a difference a cable could make. Ordered 2 snake heads, one in red for guitars and Oxblood for bass. Thanks, Hank for the personal video. Makes me feel appreciated as a customer. Box full of goodies and notepad with personal thank you note. The best thing you will ever do for your guitar(s) and amps. Going to spend an afternoon of Sonic bliss????

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Thoughts about our Service:

Customer service was great, fast and personal.

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What was purchased:

15' snake head in Oxblood straight/straight
15' snake head in red straight/90 degree
Already have 15' standard in Dirty Tweed straight/straight

What Joe G. Said...

Testimonial:

Rattlesnake saved the day with their custom cables! I had a need for a bass of mine to have an instrument cable but have one side the pancake plug. They worked with me as my request with a regular instrument wire was too thick for the pancakes designed for pedalboards. They offered to make my instrument cable with pedalboard wire but true to their focus on full fidelity warned me these cables had a higher capacitance. I’d been working to try and find a solution for this bass which is a David King A Bass which I ordered as a younger man for standing only, but now being much older I usually sit when playing. The jack is the issue as it points down, so I’ve tried all kinds of solutions including straps, pillows, classical guitar devices… nothing worked good enough. I just finished testing the custom cable and the pancake works perfectly for sitting. I tested the sound through headphones using my Mac. Actually for me there’s no negative aspects with the high capacitance cable as I ordered them a bit shorter (don’t need 20’ or greater cables these days anyway) plus this bass is always run active (passive might see some top end roll off but I’m playing bass so anything could be offset with EQ). I’m very happy as this bass plays insanely well and I couldn’t use it as often as I’d like.

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Thoughts about our Service:

Excellent! Quick build. Very pleased with how they worked with me, never selling, just honest communication giving me my options.

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What was purchased:

10', 15' custom cables

What Shawn H. Said...

Testimonial:

I ordered a set of 5 Flex Patch cables and a custom order 3ft Flex Patch cable. Really cool package with stickers, promos, and more. Got to speak with the owner, Hank, who was very friendly and helped me pick out the best products for my pedalboard. These cables and plugs are high quality, durable, and cut the noise floor so much. Not only that, they're made in Montana! I can't recommend them enough! I'll be ordering again for sure. Thank you Rattlesnake folks!

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Thoughts about our Service:

Friggin awesome. Very grateful for such a positive first buying experience. Fast shipping and overall great experience.

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What was purchased:

Flex Patch cables
a custom 3ft Flex Patch cable

What Grace D. Said...

Testimonial:

I have used a rattlesnake 1/4" Cable with my fiddle pick-up for years, never had any problems, and loved the bright green color.. Now I have a new pick up and it needs XLR cables, 1 long 1 short per I'm one short. I was so glad to know that rattlesnake makes excellent cable stupid, and my beautiful blue cables arrived so fast and friendly. I am 100% sure that they will be reliable and worry free!

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Thoughts about our Service:

Impeccable

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What was purchased:

4 foot XLR, blue
10 foot XLR , blue
1/4" cable, 12 ft? Green (long time ago!)

What George R. Said...

Testimonial:

I decided to endorse Rattlesnake because they use high-grade materials and won't make less than perfect cables. They are also appealing to the eye. I've used them on 2 gigs recently, they performed beautifully expected, and they have funky colors too!. Also made in the USA. I highly recommend this product. Can you dig it?

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Thoughts about our Service:

So far they have been excellent to respond to any questions I've has. Thank you Hank

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What was purchased:

Snake head guitar, xlr and custom trs cables

What Reed F. Said...

Testimonial:

Great cable! Love the look, feel and quality. My ears are old so I won’t tell you it sounds better than other. But it has a distinctive quality look to it. It’s put together well and you can tell that the first time you pull it from the bag. Great cable!

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Thoughts about our Service:

Great. Love the note pad and little stuff that came with it.

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What was purchased:

15 Ft red rattle snake guitar cable

What Greg E. Said...

Testimonial:

I am very happy with the Snake Head cables I purchased. I had been using some older cables from years ago and the ones that still worked were starting to deteriorate. I came across Rattlesnake Cables through a friend and purchased two Snake Head cables in "Mean Green". The cables are beautiful and very well constructed. And I swear my tone just sounds better through these cables (could be in my head, but I'm happy!). I would absolutely recommend this company and their products. Great customer service, fast shipping, and the cables are quite excellent.

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Thoughts about our Service:

Customer service was OUTSTANDING! I feel like I'm part of the "family" with this company. Like if I need anything or have a problem, they've got my back. And the personal video Hank sent was a really nice touch. My only problem is I really don't need a lot of cables, but I want to buy more based on the great quality, beautiful color selection, and excellent customer service. Very happy!

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What was purchased:

2 10' Snake Head cables in Mean Green

What Daniel J. Said...

Testimonial:

I have been looking for a stereo splitter box for a while to use on my Rickenbacker "Rick-O-Sound" bass. Many overpriced vintage units out there, but Rattlesnake happen to build one that is built with quality to endure stage and road abuse. Sounds great and was sent out super fast. I have found a new vendor for my music and cable needs.

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Thoughts about our Service:

Fantastic service. They were quick to respond to my order, followed up with emails to let me know it was on the way. These guys are on top of it.

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What was purchased:

TRS SPLITTER