Reviews - Page 106.

What Arthur G. Said...

Testimonial:

I couldn’t be happier with my purchase! Unparalleled customer service and support. Chalk up another customer for life Hank, well done!

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Thoughts about our Service:

Outstanding! ??????????

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What was purchased:

Flex Patch and Pro Patch cables.

What Tom H. Said...

Testimonial:

Have not had a chance to use the equipment yet but it seems to be high quality material and workmanship. The customer service is off the chart! Very quick response and personable.

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Thoughts about our Service:

I have never had a better customer service experience! Very personable, quick and efficient.

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What was purchased:

TRS to dual mono splitter and 15' TRS cable.

What Eric H. Said...

Testimonial:

I had a great experience talking with Hank at Rattlesnake. The ad came up on my Facebook feed, along with another cable company out of Nashville. I asked them both the same question. Hank replied in a very diplomatic way about my inquiry. So, I sent an e-mail leaving my phone number, asking if he would leave me a text. I wanted to talk about the product and my guitars..etc. He called me that day, and I was not expecting that... So, I returned the call, and he took the time to answer my questions. Very cool. I really like the human touch in transactions. Here was a small company in Montana wanting to deliver a great product in a very down-home way.. I was sold...Sounds kinda old fashioned, I suppose, but a lot of folks like me, especially artists, really appreciate that touch. Nice job, Hank, and everyone else at Rattlesnake. The one big irony is I have a fear of snakes, though I love a good snake story!...this was mine.. Eric, Bend, Or.

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Thoughts about our Service:

My experience was very pleasant. Hank took the time and was very patient in answering my questions. I told him that there was no rush, but within a week, I had my order. He even let me know the day that it was shipped. Funny, I thought of a couple of questions a few days later about my cables, but I decided to wait until I got my order. I didn't want him to think that I was another crazy guitar player - Eric

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What was purchased:

Let's see; I bought two 15ft, guitar cables in a dark purple, and 5 flex patch cables for my effects.

What Jonathan H. Said...

Testimonial:

I've been using Rattlesnake Cables for several years now and love them. Excellent build quality, durable, sound quality, it’s all great. Aesthetically cables are always an afterthought but I think the weaves here are great and help add personality to your gear. Everything I've ordered has been made at the highest level of quality. Build time, shipping and everything from the customer services end has been an A+ experience. I’m a lifer.

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Thoughts about our Service:

Perfect! No complaints!

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What was purchased:

10 ft Orange, Pink, Retro Sea Foam Blue, Radar Olive standard cables.

Custom 3 ft yellow curry weave and 6 feet green snake head.

What Joonsuk L. Said...

Testimonial:

I purchased the TRS to Dual mono splitter about two weeks ago and just received it. It was pretty simple for its function and I didn't expect too much from it. However, the next day I received a short video message from Hank which was surprising and definitely memorable. The product came with better-than-usual packaging and I really appreciate that. The product has robust built quality! And all the component has attention to detail and are assembled carefully. Just out of curiosity I opened the chassis up and was happy to find everything was well organized and soldered with care. I would never have thought I'd find so much satisfaction from such a small simple product, but Rattlesnake delivered just that :) I originally planned to keep this under my pedalboard, but since it looks so pleasing and doesn't take up a lot of space, I decided to put it on the pedalboard. My only complaint is that shipping was quite costly for the size of the item and the amount it took to get here. I paid that was almost the price of the product itself (I was getting an inexpensive item though), and it still took over a week. 5 business days isn't bad, but with that price, I was hoping for something that was even quicker. However, guys at Rattlesnake assembled the unit very quickly and it was shipped the next day the order was placed. I will definitely consider more products from them in the future if the shipping costs a bit less!

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Thoughts about our Service:

Receiving a personal thank you message from Hank was a big surprise and very memorable!

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What was purchased:

The TRS to Dual Mono Splitter

What John H. Said...

Testimonial:

Love these wires! Well made, strong, clean sound, and well worth the money. Fast shipping, friendly service. My go-to from now on for wires.

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Thoughts about our Service:

Nice folks, friendly and helpful!

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What was purchased:

Guitar cords, 10’, 15’ and 20’.

What Ben H. Said...

Testimonial:

I've been eyeing these cables for a while, and when the tangerine version was offered, I went for it. I couldn't be happier with the result - the communication from the company was excellent, shipping was super-quick, and the cable itself is absolutely top-notch.

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Thoughts about our Service:

Perfect

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What was purchased:

Tangerine instrument cable

What Matt D. Said...

Testimonial:

I am loving my new cables. The sound quality is excellent and the looks are incredible- was able to match my tweed colored Mesa boogie. So stoked!

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Thoughts about our Service:

Awesome customer service- Hank was fast and professional

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What was purchased:

Two snake head cables and another to go between amp and pedalboard

What Ken M. Said...

Testimonial:

Had a great buying experience on the cable I ordered! I made a mistake and accidentally ordered one gold and one nickel connector. They thought that was a little odd and called to confirm my order and we got it straightened out over the phone. My tangerine snake head cable showed up quickly and the packaging and product were outstanding! Highly recommend this great company... I wish more businesses could be run this way!

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Thoughts about our Service:

Excellent

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What was purchased:

15 ft Tangerine snake head 1/4" cable

What Vick N. Said...

Testimonial:

I made my first purchase from Rattlesnake Cable Co. And I was amazed on the quality of their cables, I purchased 3 standard guitar cables and 4 speaker cables and the clarity of these cables are so pure and no tone loss or hissing noise. Do yourself a favor and try out Rattlesnake cables you won't regret it. Customer service is top notch and Hank is great to deal with and he does care about his products and it shows.

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Thoughts about our Service:

Best customer service I ever dealt with.

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What was purchased:

I purchased 3 standard cables and 4 speaker cables.