Reviews - Page 108.

What Gary C. Said...

Testimonial:

Best cables and best service around. I’m a repeat customer and in the process of upgrading all of my cables.

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Thoughts about our Service:

A-mazing customer service. The chat feature on the website was great, I had immediate help available just like walking into a retail store. Super friendly, very accommodating. Even got an email with a video clip of a personalized thank you and order confirmation.

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What was purchased:

I’ve got 15' snake head cables from my guitar to my board and out to each amp. Perfect length to move around and keep a strong signal. I also own a batch of custom patch cables that Hank made to order just for my pedal board.

What Bradley J. Said...

Testimonial:

I was looking for a durable box that would act as a TRS-Dual Mono splitter because let’s face it, a Y splitter cable on your pedal board can be problematic and potentially unreliable. I reached out to Rattlesnake to ensure that this would be the right product for my specific application. I am using this with a TRS cable to a single insert for the effects loop on the Grace Felix preamp. The folks at Rattlesnake responded quickly and assured me that this was the right move. I made the purchase and was shocked that I received the shipping notification within a few minutes. I had the box in 3 days. Super fast shipping. The box is made with very high quality jacks and the box itself is built like a tank. Needless to say, I am very happy with my purchase and this company. I make my living through buying and selling guitars, amps, accessories and pedals. While the company I work for doesn’t distribute Rattlesnake products, I would definitely recommend to anyone looking to buy quality music products from people who give a damn!

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Thoughts about our Service:

Prompt, friendly service and very fast shipping

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What was purchased:

TRS-Dual mono splitter

What Michael W. Said...

Testimonial:

So, I haven't played an electric guitar in over 30 years. Once the garage band I was in broke up I sold all of my gear and moved on with life. Now that I'm retired I decided I wanted to start playing again. I asked my son, who is an avid guitarist about a new guitar and amp. He gave me his recommendations. I asked about cables. There was no hesitation on his part. He said I needed to get Rattlesnake cables. He said they're very well made and they look great. So, I took his advice and I'm glad I did. They are very well made and good looking. While I'm just going to be using them in my home there is no doubt that they would stand up to the abuse that equipment takes from a working musician. While they're not inexpensive, good equipment never is. I'm sure I'll be buying more cables from Rattlesnake cable when I add pedals to my collection of gear. BTW, both times I ordered cables I had them in two days. From Montana to Fort Worth in two days ain't too shabby.

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Thoughts about our Service:

Customer service was beyond excellent. You get a message when they start building your cables and a message when they ship. Heck, on your first order you get a personal video from the owner. Hank Donovan, the owner, is running a first class operation with customer service at its core. I can't recommend Rattlesnake cables highly enough.

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What was purchased:

I have purchased a 6' ash cable and a 10' tangerine.

What Mike P. Said...

Testimonial:

Such a great experience! I purchased a set of speaker cables to run from my amp head to my cabinet and I couldn’t be happier with the cables! There’s no comparison in quality from the generic ones that came with my rig. I can hear the difference as well, 100% satisfied and happy with my purchase!! Highly recommend

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Thoughts about our Service:

It was great! Received update emails as well as a video message from Hank, personally thanking me for my purchase. Fast shipping, cables were in my hands four days after ordering! Came in a cool box, and in individual drawstring bags, super cool! I will definitely be going through Rattlesnake for future purchases!

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What was purchased:

Speaker cables

What Casey O. Said...

Testimonial:

Rattlesnake Cable Company far exceeded all my expectations. They are very prompt with responding to questions etc.. The ordering process was quick and smooth, and the quality is excellent. Couldn't have asked for a better product or experience.

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Thoughts about our Service:

Quick responses, quick delivery. Some of the best customer service I have experienced.

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What was purchased:

Two custom pro flex patch cables for my wireless transmitters

What Barry S. Said...

Testimonial:

Not only the best cables I have ever bought BUT...the best customer service you'll ever experience.

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Thoughts about our Service:

Super quick delivery. Super fast!

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What was purchased:

Snake head 20' in green. 3' Standard in green. 15' Standard (2) in Seafoam and tangerine. And...I'm not done!

What Michael B. Said...

Testimonial:

My second Rattlesnake should have been the one I ordered first............15ft Snake head in black. I have used jacketed cables in the past and found them to be rigid and unforgiving of a moving target. On a whim I bought Snake head and was pleasantly surprised to find it quite supple and not restricting at all. A quality build with quality components, producing a imminently durable cable. The exposed length of cable at the instrument end is a very good feature that works as advertised. My mistake was ordering a 10ft the first go round which proved to be too short........I'll pass it on to a good buddy.

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Thoughts about our Service:

Very good. Admit to feeling a bit bombarded with marketing after the first purchase........but hey......got me to buy another one, huh.

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What was purchased:

10ft Snake head; 15ft Snake head

What Randy R. Said...

Testimonial:

Thanks so much for building a great product with Customer support like no other company already planning another order. These cables look and sound great

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Thoughts about our Service:

Customer service was unreal super quick shipping personalize video from Hank was icing on the cake thanks so much for being a great company who cares about their customers

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What was purchased:

I got 2x 20 foot cables and Ash

What Philippe A. Said...

Testimonial:

Hello to the team, As soon as you open the package, you immediately notice the quality of these patches cable. We are in front of a well constructed and well finished material. The sound quality is also well present with a perfect neutrality of my instrument. Moreover, if your effects pedals are correctly isolated, these patches cable will not betray you for a single moment. Finally, the customer service department helped me with the follow-up of my order until it reached me in France. I recommend and will order again. Musically yours and friendships from France, Philippe.

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Thoughts about our Service:

Excellent !!!

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What was purchased:

Pro Flex Patch

What Andrew M. Said...

Testimonial:

Hank & Team, I was definitely pleased with the whole buying experience, from exploring the website to the really fast delivery. Always looking to work with small businesses that carry quality products.

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Thoughts about our Service:

Great! How often do you get a video thanking you for your purchase, means something in this electronic world we live in.

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What was purchased:

Rattlesnake weave cable, hat.