Reviews - Page 123.

What Jason G. Said...

Testimonial:

This should be a textbook example of how to run a business. Absolutely positive experience from the ordering process, customized communication every step of the way and the timely delivery of a rock solid product.

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Thoughts about our Service:

Without question one of the best customer service experiences. This should be a model for every business.

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What was purchased:

Rattlesnake audio probe.

What Robert S. Said...

Testimonial:

These are awesome cables! I purchased it for an additional cable for studio use, and now will be getting more for live use as well!

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Thoughts about our Service:

Hands down the best customer service I have ever had, and all I purchased was a single cable!

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What was purchased:

I got a Lime Green Snake Head guitar cable, and intend on getting lots more!

What Edmond R. Said...

Testimonial:

Rattlesnake cables look awesome, are extremely durable and sound outstanding. They are a pleasure to do business with because of their exceptional customer service! All this plus a bag, a pad and some stickers, Rattlesnake cables always exceeds my expectations.

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Thoughts about our Service:

Exceptional customer service! Just the best!

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What was purchased:

Guitar and patch cables

What Oliver R. Said...

Testimonial:

Solid Products! Manufactured in the USA! There is no better instrument cable on the market.

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Thoughts about our Service:

Excellent customer service, like their cables, no other company can outdo Rattlesnake customer service. Received a thank you video, Rattlesnake memo pad with personal thank you note, cable bag, great packaging, and fast delivery.

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What was purchased:

TRS to Dual Mono Splitter. While I'm a guitarist I also play bass. I have a Rickenbacker 4003 and didn't have much success with a Y cable for the Ric-o-sound. The Rattlesnake TRS Splitter is an excellent solution. I also purchased the TRS stereo instrument cable needed for ric-o-sound. I have built my own instrument cables and purchased many cables from different manufactures over the decades. I have never seen anything like the Rattlesnake instrument cable. It's built like a tank, solid construction. No loosening on the ends and the cable will last for decades if not centuries. All future cables will be Rattlesnake

What Greg D. Said...

Testimonial:

I am a bit of a cable nerd, but had never owned a Rattlesnake. I got my first cable in, and was super impressed with the quality, appearance, and overall feel of the cable. And the packaging made me feel like I just bought myself an early Christmas present! So I had to order another. The customer service is awesome, and the in-person responses (video, email, and note-in-the-box) are above and beyond. Thanks so much Rattlesnake!

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Thoughts about our Service:

Customer service like no other.

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What was purchased:

Purple weave and Black Sidewinder

What Lynn C. Said...

Testimonial:

Isaiah Mitchell turned me on to Rattlesnake cables last week so I bought 2x 18 footers... I received a personal video from Hank immediately, the cables arrived within a couple of days. The quality is exactly as Isaiah described them. Packaging was top notch and the customer service was the best I have experienced period. Definitely worth the price.

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Thoughts about our Service:

The best!!

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What was purchased:

2x 18' guitar cables

What Kane E. Said...

Testimonial:

I wanted to punch above my weight class with instrument cables so decided to check out Rattlesnake. The cables are very high quality and customizable to any need. I would recommend Rattlesnake cables to anyone looking to up their cable game and support an awesome business at the same time.

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Thoughts about our Service:

Top of the line. The ordering process and shipping was seamless. I am sure if there were to be any issue that Hank and the team would resolve it quickly and professionally.

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What was purchased:

Standard cables

What Bill C. Said...

Testimonial:

Rattlesnake cables are rugged and beautifully made. Their service is better than any I’ve ever experienced! Hank sent me a personal video to thank me for my purchase, and reached out when I had a question. They make them to order and are extremely high quality. I recommend them to everyone!

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Thoughts about our Service:

First rate!

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What was purchased:

I purchased a standard 20' cable in purple and a Snake Head 20' cable in blue, both with gold Neutrik straight/right angle plugs.

What Marius K. Said...

Testimonial:

I've owned my Rattlesnakes longer than any other cable that I've ever tried. And I'm a clumsy guy... These things survive office chair rollers, the full weight of an 8x10 (oops) and so much more. It's also a tremendous experience to receive a package from the Rattlesnake family. A cable bag, little cable tie, handwritten thank-you notes, stickers... It all just makes you feel like they care. And they DO.

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Thoughts about our Service:

Absolutely tremendous. Shipping updates are super easy and accurate, and I've received everything from messages to actual video messages from Hank himself!

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What was purchased:

Multiple cables (TS, TRS, various lengths.), TRS splitter, A glass, Keychain...

What Sean S. Said...

Testimonial:

Quality of the cables is outstanding. Noticeable tone improvement over previous cable bought from big online retailer. Customer service was phenomenal. And super fast shipping. Thank you!

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Thoughts about our Service:

Really appreciated customer service.

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What was purchased:

Two guitar cables and patch cables