Reviews - Page 162.

What Koby L. Said...

Testimonial:

I ordered two 10’ cables; one standard and one snake head. I have honestly never seen instrument cables made with such high quality. They are built to last a lifetime. Packaging was sleek. Also to note, my credit card got charged twice for the same order (likely a mistake that I made) and I received a call minutes later (on a Saturday no less) from rattlesnake cable company to clarify the order to make sure there were no surprise charges. Top notch!

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Thoughts about our Service:

If rattlesnake cable company were my Uber driver, I would rate them 5 stars.

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What was purchased:

10ft standard and 10ft snake head instrument cables.

What Dave B. Said...

Testimonial:

The quality of these cables are second to none, very impressed ! Hank's communication is great !

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Thoughts about our Service:

Great customer service ! My new go to cable supplier.

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What was purchased:

Speaker cables

What Cortney H. Said...

Testimonial:

Excellent customer service. Right from the moment of purchase you know you have ordered from a company that cares about you and their product. The packaging even lets you know that you have ordered something that the makers are proud of. Great instrument cable that looks good.

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Thoughts about our Service:

Excellent! You set the bar on customer service.

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What was purchased:

10’ Snake head cable in snake weave.

What Richard R. Said...

Testimonial:

The people at Rattlesnake are some of the best to work with. Not only do have great products but the customer service are the best I have had the pleasure in dealing with. Big shout out to all at Rattlesnake. Richard Robert.

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Thoughts about our Service:

Customer service is top notch! Amy at Rattlesnake has been very helpful with several problems I have had with the USPS service

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What was purchased:

Standard cable, Snake head cable and a couple of pedal steel cables.

What Michael S. Said...

Testimonial:

I was in need of an extension cable for my wireless guitar system. I didn't want the wireless unit sticking out of my guitar. So, I needed a right angle make to female connection. Searching the web there are none to be found. That is when I came across Rattlesnake Cables. I punched in my request and in minutes received a response. They took all the information on what I was looking for and confirmed they could build what I need. The same day I submitted my order, they started building my cable and within a few hours it was shipped! My order was lost by the USPS (Not Rattlesnake Cables fault) and to make things right, I was shipped a new cable that arrived very quickly. They made it right and that speaks volumes to me! The cable is fantastic and exactly what I wanted and what I needed!

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Thoughts about our Service:

Amy is a rock star! She stayed in contact with me the entire time. She answered my questions and went above and beyond for me. Customer Service is important and they were superb!

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What was purchased:

3ft guitar cable right angle 1/4 inch male connection to a 1/4 inch straight female connection.

What Rick F. Said...

Testimonial:

I love the staff @ Rattlesnake Cable Company, they were so user friendly & professional. Once I put in my order, it was built & shipped, I believe the same day. Really good people & super responsive to my needs. I would certainly recommend them to anyone reading this as well & especially my own musician friends. Thanks & Kudos to you all.

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Thoughts about our Service:

Best customer service of all time, really.

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What was purchased:

25 ft instrument cable

What Kevin E. Said...

Testimonial:

I had a great experience with the Rattlesnake Cable Company! I clicked on the ad and thought they looked great. After reading reviews about the excellent customer service and superior quality, I decided to buy XLR and instrument cables to run electronic drum equipment and mics to a monitor and mixer. Not only did the cables look awesome ( I bought the snake skin), but they are extremely well-made, durable and sound great! My order was confirmed right away, I was kept in the loop about the order being processed and shipped much quicker than I expected. Hank and the team there are great and they have earned a customer for life!

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Thoughts about our Service:

Excellent

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What was purchased:

XLR and instrument cables in snake weave

What Nickolas K. Said...

Testimonial:

These cables really helped my upright bass come alive!

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Thoughts about our Service:

Great! Always fast delivery, surprisingly fast actually. And never had a single problem with anything from Rattlesnake. They look sharp too!

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What was purchased:

I have multiple instrument cables, xlr cables, and a trs cable

What Nathan C. Said...

Testimonial:

I have been searching for high quality guitar cables for a couple years, and these are the best I have found. They sound great and are extremely durable!

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Thoughts about our Service:

Amazing customer service. Very quick turnaround for custom made products. Very personalized customer service.

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What was purchased:

10 ft snake head cable with copper weave
Pro flex patch cables with copper weave

What Dave G. Said...

Testimonial:

My order despatched within a couple of hours of payment (on a Saturday!) and was delivered within two business days... The cable looks fantastic and performs superbly.

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Thoughts about our Service:

Customer service is exceptional, and with a well appreciated personal touch.

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What was purchased:

10' 'Snake Weave' Standard Cable