Reviews - Page 164.

What Luke D. Said...

Testimonial:

All I can say is WOW!! Best customer service around! Hank sent me a personal thank you video! I first ordered a patch cable to go between a couple of pedals. It was so good I ordered another patch cable and a snake head cable. I don’t buy cheap gear. I had some fulltone cables already. They were nice but the snake head cables were noticeably better! Far more open and airy tone. Not colored at all. Just full frequency response. I’m going to order another cable to go from my pedal board to my amp and a speaker cable. I’m seriously impressed! Customer for life!! Thanks Hank and crew!!!

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Thoughts about our Service:

To put it bluntly. Customer service is EPIC!

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What was purchased:

A couple of patch cables and a snake head instrument cable

What Dennis S. Said...

Testimonial:

Hank and his crew not only make rock-solid pro gear, but they also maintain a great relationship with their customers all over the world.

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Thoughts about our Service:

Their customer service couldn't be better. It's like having them live right next door.

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What was purchased:

I've bought instrument cables, patch cables, and a junction box. My wife bought me a pick tin and T-shirt for Christmas.

What Nic C. Said...

Testimonial:

These cables are heavy duty. They feel like a hand made and manufactured in America product should feel. The sound clarity is amazing. I honestly don't think I can go back to cheap cables again

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Thoughts about our Service:

Amazing customer service! Very personal and enjoyable experience

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What was purchased:

Two 3' TRS cables and one 10' instrument cable

What Jorge R. Said...

Testimonial:

We are a husband and wife guitar duet that perform live music full time and require a rugged, high quality cable company that meets our high demand. We can attest that Rattlesnake Cable Company fits the bill. Plus they look awesome!

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Thoughts about our Service:

They have some of the best customer service we have ever experienced. They always answer any question we may have in a very timely manner. We love working with them!

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What was purchased:

10' Purple Weave
15’ Snake Weave
10’ Black Widow
10’ Pink Weave

What Duane M. Said...

Testimonial:

I have been playing guitar for over 40 years I've used all them cheap and high end cables. However none of them can hold a candle to Rattlesnake cables. I will not buy any other cables regardless price or availability.

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Thoughts about our Service:

The service is above and beyond any service of any and all music affiliated companies local or abroad. Order shipped in hours of ordering.

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What was purchased:

Guitar cables and XLR cables

What Vernon A. Said...

Testimonial:

Great people, personal touch.

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Thoughts about our Service:

Shipping was super quick I really liked that.

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What was purchased:

Purchased cables, looks great, plays great. They have swag.

What Mike N. Said...

Testimonial:

Just got my second guitar cable from Rattlesnake, Retro Sea Foam with one angle jack and one straight. Just like my first cable, the quality is top notch, sounds great and looks awesome! These are my new first choice in cables! Thanks Hank and the rest of the team at Rattlesnake!

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Thoughts about our Service:

I had no issues so I didn’t need customer service, got my order in a couple days and am completely satisfied

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What was purchased:

Retro Sea Foam guitar cable

What Joel H. Said...

Testimonial:

This cable is all quality! I have been using it for a couple of weeks now, and am continually impressed. The weave has a great feel that easily slides over any surface, and resists knotting itself up which is great because I move around a lot when I play. I expect any cable at this price point to be great, and I was not disappointed, but what surprised me was the service! I placed the order, and within 24 hours I had a video message from Hank letting me know that it was ready to go and welcoming me to the Rattlesnake Family (it was my first purchase)! Honestly, I doubt I'll be buying cables from anywhere else going forward.

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Thoughts about our Service:

Easily the best service I have gotten from ordering anything online in the last decade, and that includes my purchases from Sweetwater which also has great service!

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What was purchased:

15' right angle to right angle snakehead - sidewinder

What Kevin D. Said...

Testimonial:

From the quality of the cable to the customer service and packaging, I really can’t say enough about how impressed I am with Rattlesnake. I’ll absolutely be buying more!

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Thoughts about our Service:

Fantastic! The email, the video, the packaging...it was all so great! Thank you!

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What was purchased:

Speaker cable

What Kevin M. Said...

Testimonial:

Love, love, love these cables! Well built and sound great with both my bass and acoustic guitar. I love the look and feel of the weaves and appreciate the small touches like the “snake head” option for protecting the finish of my guitar and the bag for keeping the cable in. Ordering is easy. Shipping is fast. My other cables are collecting dust now that I have Rattlesnake cables.

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Thoughts about our Service:

Great communication and ease of ordering. Fast shipping.

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What was purchased:

Guitar/Instrument cables