Reviews - Page 165.

What John M. Said...

Testimonial:

Rattlesnake cables are outstandingly rugged and reliable. Cables carry a musician's hard work, thoughts, and expressions. They have to be solid. Time and time again, I have other cables fail and when they do, we replace them with Rattlesnakes. They have never failed me or my bandmates - not once.

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Thoughts about our Service:

I've never needed customer service, but the notes and little things (e.g. picks) included in the orders complete the whole ordering experience nicely. Thanks!

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What was purchased:

I've bought a custom snakehead guitar cables and various patch cables. However, our band uses several more Rattlesnake guitar cables and XLR cables. We love them!

What Eric B. Said...

Testimonial:

I was 100% happy with my entire ordering process. Hank took care of me and got my awesome cable shipped out quickly. He even made a customer video, thanking me for the order, which I thought was above and beyond any customer service I have ever experienced. And certainly when I opened the package, I discovered a cool bag with my amazing blue guitar cable. It is so robust and cool looking. This cable will likely outlive me! I'm very pleased with Rattlesnake Cable Company.

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Thoughts about our Service:

Hank took care of me and got my awesome cable shipped out quickly. He even made a customer video, thanking me for the order, which I thought was above and beyond any customer service I have ever experienced. I received plenty of updates via email on the status of my order.

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What was purchased:

Guitar cable.

What Roy N. Said...

Testimonial:

As a working musician, I appreciate gear that is built to last and withstand the rigors of gigging. I have purchased many cables from Rattlesnake of all types, microphone, guitar, and speaker, and have been amazed at the ruggedness and build quality of each cable I've purchased! I also love the quick turnaround between ordering the cable and having it show up at my door in just a few days!. They are amazing! I also enjoy the frequent discounts they offer, especially since times are tough for those making for live music! You gotta try these cables out! You won't go back to whatever you were using before!

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Thoughts about our Service:

Excellent! Very quick order processing and shipment! On-Line ordering system is comprehensive, easy to maneuver through, and works flawlessly!

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What was purchased:

(2) 20 ft microphone cables
(1) snake head guitar cable
(3) speaker cables, various lengths and connectors

What Casey R. Said...

Testimonial:

I was looking for a long cable (75 ft.) to make a run from my pedalboard to my amp backstage. Couldn't find anything online so I submitted a custom cable build request on Rattlesnake's website. I was thinking it might be a week or so before I heard back, but within an hour I had a reply from Hank and a quote with a link to buy my requested cable. The next day I received a personal video from Hank saying they were working on my cable, and within days I received it. I am blown away by Rattlesnake's customer service and product quality. These guys are legit and it would behoof you to give them business!

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Thoughts about our Service:

Amazing! (See above post).

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What was purchased:

Custom 75' quarter inch cable

What Jason D. Said...

Testimonial:

Recently acquired 2 rattlesnake “Snake Head” cables for my zoom teaching rig during this pandemic, while it is a simple rig, it’s used every day and when listening to yourself in headphones all day, it’s great to hear NOTHING but good clean signal! Cables are fantastic and you can tell they are tough as nails and also sleek as hell to look at. Customer service was above and beyond and I will definitely be a repeat customer!

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Thoughts about our Service:

Immediate response and even a personal video, which was a very nice touch! Thanks for making me feel like a valued customer, you will get my business again! Packaging and quality are top notch ...

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What was purchased:

Snake Head cables with right angle

What Rob C. Said...

Testimonial:

These guys make great cables and their customer service can’t be beat!

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Thoughts about our Service:

Most excellent!

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What was purchased:

Snake head cable, standard cable

What Delano F. Said...

Testimonial:

I would just like to say THANK YOU for building such great cables! High quality at, what I feel is, a very reasonable price. I initially ordered (2) 10 foot Standard Instrument Cables. I’m pretty sure they were shipped out either the same day, or the morning after I had ordered them. And then I received them pretty quickly. After receiving the cables and putting them through their paces, I ordered 2 of the 20 ft cables. My initial impressions: First off, these cables are built tough! The quality of materials, the build quality the and the aesthetics’s team top-notch. Sound test: I tried them back to back with 3 other high quality cables from other manufacturers, and being a skeptical person, I wasn’t expecting to hear much difference between the Rattlesnake Cables and the 3 other cables. Having said that, after playing through all of the cables, I noticed a more complete “tonal package” coming through. Normally I’d say it was a “placebo effect,” but since I went into this with kind of a pessimistic attitude, I really do not believe that was the case. Obviously these are my impressions & opinions of the Rattlesnake Cables I’ve purchased, but I would encourage musicians out there, to give these cables a try. I don’t believe you’ll be anything but pleased, with them. My next purchase will be some patch cables. And I have complete faith that they will be of the same quality and consistency as the instrument cables I bought. Thank you

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Thoughts about our Service:

I’m not sure what to write here. As far as customer service goes, my purchases were shipped out quickly, in my opinion. Everything was packaged exceptionally well also. However, if this section is asking about an actual “Customer Service” department experience, I did not have to utilize their Customer Service for anything.

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What was purchased:

(2) 10 foot Standard Instrument Cables.
Then, (2) 20 foot Standard Instrument Cables

What Michael P. Said...

Testimonial:

I got my Rattlesnake cable today. These are seriously the best, most affordable high quality cables you can get. I highly recommend them.

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Thoughts about our Service:

Great!

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What was purchased:

Guitar signal cables.

What David W. Said...

Testimonial:

Great cables! They sound awesome and are definitely built to last..... If you're in the market for a new cable, you no long need to look!

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Thoughts about our Service:

Rattlesnake Cable Co has outstanding customer service..... Their attitude is one every company should look to present!

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What was purchased:

Instrument cables

What Brendon I. Said...

Testimonial:

Hands down, the best cables I've ever used. No loss of tone and very clear.

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Thoughts about our Service:

the best!

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What was purchased:

3' speaker cable in pink
20' cable in pink