Reviews - Page 29.

What Anthony M. Said...

Testimonial:

by far the best customer service possible. placed 2 separate orders, both orders were built and shipped same day and showed up on my door step across the country in 2 days.

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Thoughts about our Service:

excellent

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What was purchased:

20 or so instrument, speaker, and trs cables in various colors to wire up a khe amp, cab, and and effects loop switcher and 2 powered speakers in a separate rigg.

What J.G. M. Said...

Testimonial:

I didn't think that I'd care too much about an instrument cable. I was wrong. When you get your hands on a Rattlesnake cable, you will understand the difference. You won't regret your decision. ...and made in the USA!

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Thoughts about our Service:

It has been a long time, if ever, to receive the level of service that Hank and his team have given. The packaging, handwritten thank you on a Rattlesnake note pad, a Rattlesnake sticker, and I was blown away with a personal video from Hank thanking me for my order. Who does that? Noone. Timely, friendly, professional, ... I love the 'small business' experience. Thank you.

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What was purchased:

15' instrument cables for both my wife and me.

What Dave H. Said...

Testimonial:

No BS at all! High quality product..works really well for my Rickenbacker 4001's and 4003! Way better than having to split the cord the ole fashioned way! Highly useful!

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Thoughts about our Service:

N/A

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What was purchased:

Signal splitter/stereo amp adapter

What Randy F. Said...

Testimonial:

Very happy with my Rattlesnake instrument cable. This cable feels very durable from the cable to the covering, to the connectors. The black ivy covering looks great and adds a level of strength. These cables won’t tangle and are still easy to roll up. I've used it on my guitars and basses and everything sounds crystal clear. No added coloring of the tone from the cable. I will definitely buy more.

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Thoughts about our Service:

I'm not sure there could be a company that takes better care of their customers. The covering I wanted wasn't listed on their website, but I emailed and got a quick response. I gave my other specs and by the following day my cable was being shipped to me. Great communication and the additional care in the packaging was a nice touch.

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What was purchased:

Black Ivy instrument cable.

What Christopher K. Said...

Testimonial:

I am very impressed with the quality of the cables and the level of customer service. Will definitely be purchasing more cables in the future.

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Thoughts about our Service:

Excellent

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What was purchased:

Coil cable, regular cable, patch cables

What Scott K. Said...

Testimonial:

Excellent speaker cables with fantastic build quality. Easy to order, fast shipping, and superior customer service. Rattlesnake Cables is a top notch company that that values each order, large or small.

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Thoughts about our Service:

Customer service is superior, best I’ve encountered in years! Hank provided immediate communication with my order and followed up personally after shipping. The effort Rattlesnake Cables puts into their product is matched with equal service, I was blown away with the personal touch I received. It feels good to support a small business that truly appreciates their customers. Made in America with pride.

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What was purchased:

Speaker cables

What Ricky B. Said...

Testimonial:

cables are very well built very pleased and great customer service

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Thoughts about our Service:

very good customer service

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What was purchased:

20 ft 10 ft cables

What Terry E. Said...

Testimonial:

My first Rattlesnake cord purchased and I’m impressed with the quality of construction and materials involved.

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Thoughts about our Service:

Customer service is excellent plus they include a very useful carry bag for several cords.

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What was purchased:

Just the cord so far but would definitely more in the future

What Samuel B. Said...

Testimonial:

Purchased TRS cable and TRS splitter for use on Ernie Ball Majesty guitar and Rickenbacker guitar. The product is an excellent build quality. The best I've seen at this price point. Won't hesitate to purchase again or recommend to others.

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Thoughts about our Service:

Excellent++

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What was purchased:

TRS to Dual Mono Splitter, 20' TRS Snake Head in Black with Neutrik Right Angle TRS Gold (connected to instrument) to Neutrik Straight TRS Gold, Plug Cleaning Kit

What Gary Y. Said...

Testimonial:

After seeing ads on instagram, I was curious to see what Rattlesnake cables were about. I ordered a couple of guitar cables 10 and 15 feet long as well as a speaker cable.... The order was filled quickly and accurately. I used the cables immediately and found them be be quite satisfactory, well made, heavily protected with good quality hardware. They haven't left my kit since. Zero problems, nice work.

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Thoughts about our Service:

Customer service reached out with a personal video to let me know they had received my order and gave me info to contact them with any questions or problems. The order was filled accurately and quickly. I received the order as ordered, in a reasonable amount of time.

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What was purchased:

Guitar cables in different colors, different lengths and different uses. The speaker cable was really nicely made, that lives in my studio. The guitar cables are also very well made with high quality components.