Reviews - Page 37.

What Nathan M. Said...

Testimonial:

First time purchase, long term bassist! Online experience streamlined, communication throughout incredible, quality confirmed & guaranteed, & as a caveat... personalized the delivery experience with a hand written thank you! Rattlesnake is highly recommended and I am now a lifetime customer! Turn it up with Rattlesnake!

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Thoughts about our Service:

Outstanding customer service and support.

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What was purchased:

Guitar cords, more future purchases.

What Brad F. Said...

Testimonial:

Just found Rattlesnake Cable Company on Facebook and loved how the snakeskin cables looked so I checked out their website to see the whole line of what they offered. I ordered 2-10" cables as I was needing to upgrade my older cloth wrapped cables. I also saw that they offered TRS cables as I wanted a new matching cable for my Fractal FM-9 and expression pedal. I requested a quote on a custom TRS cable and received a phone call from Hank in about 10 minutes asking me some specifics on what I was needing. Hank built the cables and had them sent out to me in a couple of days. When I received them and saw the quality of the heads and how well they were built, I knew I was now a "Snakehead" for life!!

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Thoughts about our Service:

Over the top! Great follow through and the personal "Thank you" video Hank sent out to me was a nice touch!!!

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What was purchased:

2 - 10' Snakeskin cables and a 3' TRS cable

What Jeff T. Said...

Testimonial:

Amazing quality. Great packaging, a lot of care and thought has gone into this brand and products. It also looks cool too, that doesn't hurt! They have my support.

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Thoughts about our Service:

Fast shipping. Great communication, I received emails along the way letting me know what step of the process my order was in up until it was shipped with the tracking number, and a follow-up after.

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What was purchased:

3' Standard in White On White with Neutrik Right Angle Nickel to Neutrik Right Angle Nickel (White Shrink Tubes)

10' Snake Head in White On White with Neutrik Right Angle Nickel (connected to instrument) to Neutrik Right Angle Nickel (White Shrink Tubes)

6" Flex Patch Cable with RCC Star Pancake to RCC Star Pancake (U-Config)

What Rob R. Said...

Testimonial:

After many years of dealing with crap cables, I ran across rattlesnake on Amazon and bought a cable to replace a bad one. I liked it, so I made another order straight from the rattlesnake site. I ordered Saturday morning, Hank reached out with a Saturday morning video message “thank you”, and the cable was at my house by Monday morning. After using these cables, I realized I wanted to redo the whole signal chain with these and be done. Several orders later and I’m close! Buy these if you want to buy once and not have to replace cheap junk.

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Thoughts about our Service:

As good as I’ve seen

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What was purchased:

15' snake head in green, right angle patch cables, longer patch cables, 20’ straight cable, coil cord…

What Jonathan S. Said...

Testimonial:

The entire experience of purchasing was top tier. Customer Service and customer appreciation like this are so rare. I cannot recommend these guys enough. The cables are outstanding, and the service was truly amazing.

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Thoughts about our Service:

Email check in, personalized video and note, super fast fulfillment.

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What was purchased:

2 instrument cables, 15' each

What Jeffery H. Said...

Testimonial:

I just got tired of cheap instrument cables going bad. They never go bad at home....it's always right before a gig...or....even worse DURING A GIG. I have thousands invested in tube amps and great guitars...it makes no sense to use a cheap cable!!! After getting my first order of guitar cables and seeing and feeling the QUALITY...or ordered the ones for my pedal board too...glad I did! These are amazing and when you feel of them you can tell they are a quality item that not just hooks your guitar to your amp...but actually adds to the sound!

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Thoughts about our Service:

Great communication!!

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What was purchased:

Purchased different length guitar cables...then the pedal board set.

What Chris W. Said...

Testimonial:

Rattlesnake is in a tier of their own. Not only do they make OUTSTANDING cables, but the attention to customer service is next level. This is a genuine local business that goes above and beyond in all the best ways. I couldn’t wait to tell my bandmates about the killer cable, personalized thank you video (Whaaat?!) and the personalized notepad and stickers that came with my cable. Really a top tier business at outlet prices. I’ll be a customer for life!

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Thoughts about our Service:

Unlike any I’ve had besides maybe daddario (my fav string co. that also goes above and beyond ;) ) You guys rock!

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What was purchased:

Wireless Shure cable. But I’ll be ordering more!

What Carson W. Said...

Testimonial:

I'm really loving my Rattlesnake cable. It's incredibly durable, crystal clear sound, coils easily, and has many colors choices and cable options. I plan to switch out all my cables to Rattlesnake in the future.

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Thoughts about our Service:

The best customer service I've ever had with an awesome personalized thank you video. Received the product very quickly.

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What was purchased:

20' instrument cable (black) (right angle to right angle)

What Andy S. Said...

Testimonial:

Rattlesnake Cables are fantastic with highly durable build quality with a variety of customization options. Well worth the investment. Additionally their packaging and customer service is top quality as wel. Including sending a personal email message from Hank thanking me for my purchase.. These cables are now a vital part of my setup, and I couldn't be happier. Highly recommend!

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Thoughts about our Service:

The personal email video is a nice added touch.

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What was purchased:

3 standard guitar cables. one in copper, one with the rattlesanke pattern and a tangerine.

What Dave M. Said...

Testimonial:

I purchased my first rattlesnake cable about 10 days ago after hearing rave reviews from a friend who also uses them. My 15 foot Snakehead cable was a replacement for one that I've had for four or five years. It just cut out on me in the middle of a gig. Isn't that always the way? I’m very pleased with the quality of construction and the heavy duty nature of the cord. Also like the fact that it was available with a purple wrap. I like this straight cable so much that I took advantage of a 20% fourth discount and purchased a red retro Coley cable. I was a fan of the old whirlwind coil cables when they were available when the 70s and once that company went out of business, I could never find another that seemed heavy duty enough. I used the coil cable today and it was perfect for the job. Kept the cable out from under foot. There was no reduction and sound quality at all. I also have to say that I was impressed with the customer service and personalization angle from rattlesnake. As you're ordering my first cable, I immediately got a thank you from Hank and then a follow-up email when the cable construction was started. The next day I was extremely surprised to find a video, personalized for me by Hank, thanking him for the purchase. This is the kind of quality and attention to detail and customer service that you don’t find. I very pleased with these cables and highly recommend them.

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Thoughts about our Service:

I'm impressed with attention to detail and the personalized nature of the emails I received from hank, especially the video thank you. Shipping was extremely fast, and I like the fact that cable is made to order.

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What was purchased:

15-foot Snake head w 1 straight, 1 right-angle plug; Retro Coily Cable in red, 1 straight, 1 right-angle plug.