Reviews - Page 47.

What Chris B. Said...

Testimonial:

Rattlesnake Cables are the best! I already own two 15 'snake head cables (one in Snake Weave and one in Blue) that I won in one of their many generous giveaways. I use the cables every single day with my guitar and Rhodes. Not only are they beautiful, but they never interfere with my signal. (They might actually have helped lessen the noise introduced by my old house's janky electricity, though that could just be in my head). They are also super easy to wrap back up after playing — which I can't say for any of the other cable brands I've used over the years. The patch cables are perfect, as well. They fit well with my Temple Audio board and have a very minimal footprint. And on top of all that, Hank from Rattlesnake sent me a personal video message thanking me for my purchase of the patch cables and letting my know that they shipped. If you're thinking about buying cables, don't go with a huge company where you're just a name. Buy from a company with some heart.

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Thoughts about our Service:

My customer services experience was exceptional! Hank sent me a personal video message thanking me for my purchase and letting me know when my cables shipped. Never has a company taken the time to do something that thoughtful before. It made me feel like a valued customer.

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What was purchased:

Four 12" flex patch cables and one 10" flex patch cable.

What Michael R. Said...

Testimonial:

I LOVE the look, feel and sound that Rattlesnake cables provide! You can tell they are strong, quality-made cables as soon as you put one in your hands! And a noticeable difference in the sound! - a clean, strong signal with no impedance! How can anyone not love these cables! Plus, they value customer service, something that is hard to find these days! They communicate and want you to be satisfied! I highly encourage everyone to try one out! Even if it is just for the main cable from your guitar to your amp! Once you get the Rattlesnake experience, you'll be bitten for life! And you won't regret it! Thanks Hank for such a long overdue, great sounding, rugged, high quality cable!

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Thoughts about our Service:

10/10

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What was purchased:

3' ra/ra, 6' ra/ra, 6'ra/st, 10' ra/st Standards

What Ben K. Said...

Testimonial:

I am well-please with my first purchasing experience with Rattlesnake Cable Company. They use top quality components in the construction of their products. I am looking forward to many years of trouble-free usage. The splitter box I received is "as described" and works perfectly.

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Thoughts about our Service:

Placing the order was a snap. It arrived well ahead of schedule. Communication has been clear and timely. No Problems.

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What was purchased:

I purchase a TRS to Dual Mono splitter box for use with a 12-string guitar that has a stereo output.

What Vann B. Said...

Testimonial:

I am very impressed with the quality of the products and the quality of the service. I had need of something that I didn't see on the website, so I tried the chat function expecting the typical generic responses of a bot, but instead ended up having a very productive conversation with Hank who presented multiple options and ended up building me a custom cable. I replaced a rats nest of Y-cables, adapters and extensions under my board with quality components from Rattlesnake and now my board is clean and there is noticeably less noise!

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Thoughts about our Service:

Hank and the Rattlesnake crew set the gold standard for customer service as far as I'm concerned.

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What was purchased:

TRS cables, TS cables, Instrument Junction Box, TRS Splitter Boxes

What Thomas J. Said...

Testimonial:

Received my Amber and Black Custom order cable today. Fantastic work...love it. Matches perfectly with my Gold Top guitars. Another thanks to Hank and Staff....

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Thoughts about our Service:

Hank and staff are outstanding!

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What was purchased:

2x Rattlesnake Weave
2x Dark Cherry Weave
1x Black Sidewinder
1x Black Weave
1x Dirty Tweed
1x Amber Weave

What Ken S. Said...

Testimonial:

A friend of mine turned me on to Rattlesnake co and had nothing but good comments. I reached out to them. Response was super quick and very polite. I Needed some custom sizes patch cords for my pedal board. The experience from the first communication with Hank to putting the cords on my board was nothing short of excellent. The cords were perfect size and amazing quality. To top it all off the signal and tone on my pedals was clean and awesome. I since bought a couple guitar and XLR mic cords. They are amazing. They’ll be my go to for any of my cords needs. The customer service is the best. Very thankful to have found these guys. Thank you.

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Thoughts about our Service:

Absolutely the best

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What was purchased:

15' guitar cords. Mic and pedal patch cords.

What Tom J. Said...

Testimonial:

Best cable company period! I own 8 and they are superior quality.

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Thoughts about our Service:

Hank and his staff are outstanding! They go beyond to insure that the customer is satisfied. Fast shipping and delivery.

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What was purchased:

2x Rattlesnake Weave
2x Dark Cherry Weave
1x Black Sidewinder
1x Dirty Weave
1x Black Weave
1x Amber Weave over Black PVC ( custom order)

What Matthew M. Said...

Testimonial:

At 53, I am new to playing the electric bass (Squire 70's Classic Vibe), and I haven't played an instrument since the sax in 6th grade. I have been playing for about three months and loving it. Having done some research I quickly realized that a lot of the unwanted buzz I was hearing when I practiced was likely due to the cheap cable that I was using between my bass and my Orange Crush combo amp. I did even more research on what the best cable would be. I saw many great reviews of the Rattlesnake products along with amazing customer service from Hank, the owner. Well, let me tell you, those reviews are totally accurate! I can't recall the last time I received such service, especially with an online transaction. After sending in a request to help me determine what the best cable for me would be, I received a response within the hour on a Sunday night - Super Bowl Sunday night! Hank recommended a Snakehead and I bought it. I got a custom 12' cable because I wanted a little extra length given how my practice area is set up. I received the cable in excellent and cool packaging just three days later. INCREDIBLE! Most amazing was the personalized video Hank send me the next morning telling my my cable was to be made that day and shipped. Who does this? I am not sure how long Hank can continue to do this because the number of customers he has will continue to grow exponentially. And the Snakehead cable itself? AWESOME! Buzz is gone and the sound is notably more pure, and I have novice ears! I cannot recommend Hank and his company enough. I will no longer need to search for a company to get all my cable and accessory needs going forward. Thank you Hank and thank you Rattlesnake! What a fine company! Try them. I guarantee you will be most impressed.

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Thoughts about our Service:

Supreme! As good as customer service can be. Period!

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What was purchased:

Custom 12' Snake head cable in Mean Green!

What Glynn M. Said...

Testimonial:

bought it for my son very high-quality cable. He loves it.

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Thoughts about our Service:

top notch

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What was purchased:

10 foot snake head in snake weave

What Seth C. Said...

Testimonial:

I've personally used Rattlesnake cables for my guitars (acoustic and electric) for probably close to 5 years at this point after just stumbling across their website and checking out some of what they had to offer and customer testimonials. I was just looking for an upgrade to the old instrument cables I'd been using for several years, and was won over with my very first order from Rattlesnake Cable Co. The quality of the cables is second to none--everything is marked by quality craftsmanship and attention to detail, and any signal buzz I was experiencing before was pretty substantially diminished if not outright eliminated by switching to Rattlesnake cables. I've since used their patch cables, XLR cables, and even power cables and have never been anything short of thrilled with their product. The church I work at recently replenished out stock of cables with some items from Rattlesnake Cable Co, and our team has loved using the snakehead instrument cables that feel so much more durable than our old cables and the custom cable looms have provided so much flexibility and tidiness for our cable runs across the stage for several of our instrument "stations." Jason Isbell has said that in a live setting you can maybe hear a 5% difference between the Klon pedal he uses for overdrive and other alternatives, but he can hear that 5% difference himself and values how it elevates his live performances--you could probably say something similar in regard to using handmade "boutique" cables versus other reputable cables you could get at any music store or on Amazon, but I genuinely feel that I can testify to that difference and appreciate how it has helped me and my fellow musicians deliver the clearest, most articulate signal when playing in live settings.

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Thoughts about our Service:

Coordinating with Hank was such a joy--and the customer service he and his team provide is such a rarity these days! Hank was very patient with me in collecting details for a large order that I recently placed (but has been every bit as gracious and accommodating in the past when I've placed small, personal orders). He anticipated problems on our behalf in the production process and was quick to reach out and walk us through different options to help find the best solution for us. Every order I've ever placed has always been securely packaged, and the cable bags and handwritten notes are always a nice touch that are greatly appreciated. Hank and his team deliver everything you could possibly want to convince you to be a repeat customer--could not recommend them enough!

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What was purchased:

Over the years, I've purchased probably a dozen various instrument cables, two dozen various patch cables, and a handful of XLR cables, CAT cables, and power cables with multiple different orientations to meet the different needs our team has on stage.