Reviews - Page 53.

What Patrick F. Said...

Testimonial:

Cables arrived very quickly. The cables are exceptional quality and very durable (I’ve been using these for years). My order was processed very quickly after placing it.

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Thoughts about our Service:

Excellent, order was processed very quickly and arrived the following day.

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What was purchased:

2x 6' instrument cables

What Julian P. Said...

Testimonial:

From the moment the box is delivered quality is apparent. It’s the little things that make buying from Rattlesnake a good experience and a great purchase. Within the sturdy box is a tissue wrapped cloth bag that contains an incredibly made cable. There is also a hand written note expressing thanks for the purchase as well as a sticker, and a couple more promotional items. Then, a day or two later is a personalized video from Hank, via email, thanking you for the purchase. Who else does that!

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Thoughts about our Service:

The handwritten note and personalized video and follow up emails are great customer relations.

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What was purchased:

6 ft Black straight to straight
6 ft Dirty Tweed straight to angle
10 ft Copper straight to straight

What David H. Said...

Testimonial:

As soon as I took these cables out of their cloth bag I knew they were going to be hard core heavy duty long lasting cables. Then the quality of the sound that came through was just as top-notch as the quality of the cables. Will definitely get more of these!

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Thoughts about our Service:

Excellent

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What was purchased:

Cables

What David P. Said...

Testimonial:

The best cables I've used in 50+ years of playing pedal steel. Excellent sound transmission, well crafted, totally tough, stage worthy construction.

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Thoughts about our Service:

Fast service with an appreciated personal touch.

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What was purchased:

3, 6 and 10 foot cables, 3 foot right angle to straight, 6 and 10 foot straight to straight.

What Tedd H. Said...

Testimonial:

I ordered and got the product in 3 days very fast service I immediately noticed the fine quality of these guitar cords Would recommend again

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Thoughts about our Service:

Customer service was a 10

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What was purchased:

2x 15' guitar cords

What Barry D. Said...

Testimonial:

My friend, and great bassist Tim LeFevre turned me on to you company.

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Thoughts about our Service:

Consumer service was awesome. The ordering process was easy and clear. I was informed every step of the way, and the "thank you" video was a pleasant surprise. In an age where great customer service is a rarity. You guys are knocking it out of the park.

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What was purchased:

I bought two cable for my microphones.
They arrived quickly, beautifully packages and even my wife, who knows nothing about studio gear, said "those not only look good but you can see the quality"
I'm super happy and will be buying more as I continue to upgrade my studio.

What Joan B. Said...

Testimonial:

I got 2 XLR-to-1/4" cables to connect speakers to a monitor controller. The cables are sturdy but still flexible. The delivery time was amazingly short - even over a holiday weekend. Even the packaging says "class". And Hank even tried to help me with a wiring problem that had nothing to do with his cables. Highly recommended.

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Thoughts about our Service:

My customer service experience was stellar.

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What was purchased:

XLR-to-1/4" cables

What Matt W. Said...

Testimonial:

Great cable/loom. Super well-built, and the customer service is 10/10.

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Thoughts about our Service:

Excellent experience with customer service. I ordered at 7:30 on a Saturday morning, and they called to talk through some options. FYI - they're an hour earlier.

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What was purchased:

2-channel custom instrument snake

What Rick E. Said...

Testimonial:

Stumbled across an ad for these folks during a weekend "stare-at-my-phone" bender. Did as much research as I could find on the topic of cables, and hesitantly, made an order. Shipping was super fast, and recieved updates as well as a personal video thanking me for my purchase. Actually recieved my items in the mail and was instantly hit with the pleasure of feeling like I made the 1000% right choice. These cables are rock solid. Tone is pure and everything is high quality. The shirts are nice and are now a part of stage attire. I now am a Rattlesnake Cables super-fan!!!

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Thoughts about our Service:

Top notch!!!

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What was purchased:

Snake head cable, instrument cable, pick tin and 2 shirts

What Matt V. Said...

Testimonial:

After searching for a high quality, fairly priced head phone extension cable for a couple weeks online, I finally stumbled upon Rattlesnake Cables. Never having purchased from them before, I started up an online chat on their site and BAM! I was SOLD! The customer service is top notch! I was treated like a rock star from the very first interaction and made to feel like more than just another customer. I received confirmation that my order was being built via a personalized video from Hank, the Owner, himself! And shortly there after my order arrived in the mail. And to no surprise, the unboxing for even just a simple extension cable was great. All this before even plugging the cable in! And once I did, it was awesome. High quality. Durable. Built to my specs. I'm so please with Rattlesnake Cables, I will be a life long friend and customer!

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Thoughts about our Service:

My customer service experience was top notch!

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What was purchased:

Headphone Extension Cable