Reviews - Page 63.

What Jeffrey J. Said...

Testimonial:

I’m of the age that I remember what good customer service means. Rattlesnake Cables just reminded me of what excellent customer service looks and feels like with an amazing, super high quality product to back it up. You’ve got what it takes to be the best, Rattlesnake!

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Thoughts about our Service:

Beyond Excellent

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What was purchased:

Ric O Sound Box with 20 fr TRS

What Todd L. Said...

Testimonial:

Fantastic cable and fantastic company!!

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Thoughts about our Service:

AMAZING!!

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What was purchased:

20' Ox Blood guitar cable

What Chuck S. Said...

Testimonial:

These are beautiful cables - meticulous construction, fanatical attention to detail, and great sound. They're a bit stiffer than I expected, particularly at the ends, but that surely speaks to their durability and strength.

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Thoughts about our Service:

Fantastic - the website is very informative (the article on measuring patch cables was very helpful!), the order arrived within days, and the packaging is first-rate. Fantastic experience all the way around.

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What was purchased:

10' and 3' guitar cables, assorted 6", 8", and 10" patch cables for a pedalboard.

What Kevin H. Said...

Testimonial:

I just got my first Rattlesnake Standard Cable! I purchased a 20-foot cable in Midnight Purple (so dark it looks black until bright light hits it, very cool!) with 45° gold connectors on each end. The day I ordered, I got a quick personalized video from Hank - thanking me and letting me know my cable would be built the next morning! Sure enough, by noon the next day, I had shipping alert and tracking info! First class! When the cable arrived, it was carefully coiled and packed in a box, with a personal note of thanks from the team…and a few freebies and discount coupons. The cable is beautifully built. Connectors are secured and shrink-wrapped. The cable itself is substantial, yet flexible and easy to handle, not stiff like the competitor's cable I tried. There was comparatively less hum in the amp with the Rattlesnake than with the Fender Pro cable I'd been using, and the Sonic translation from my acoustic guitar pre-amp is crystalline and true. I'm using a 100w CoolMusic BP80. The sound was even slightly louder with the Rattlesnake cable. Of, course, it's a brand new cable.,,but there was no crackle or interference, even as I roamed around testing the fidelity of the connectors as I repositioned the cable. Bottom line: this is the finest cable I've ever had in my 40 years of using mic, instrument, and patch cables. I'll be sending all my future business to Rattlesnake.

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Thoughts about our Service:

Exceptional customer service!

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What was purchased:

20' standard cable, good 45° connectors, midnight purple

What Jon D. Said...

Testimonial:

The look, the feel, the lack of crackle if you move. Love them! Only one show in this far, but I'm sold and will add to the arsenal because I like to change things up now and then.

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Thoughts about our Service:

Service was excellent with constant contact during the process. Had an issue with adding my apartment number to address for shipping that I didn't realize until I got a call from Amy at their office to get it from me so my order could ship out. All came nicely packaged and presented. Very happy with the overall experience.

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What was purchased:

20' Snake head instrument cable
20' Standard cable
2 x 10" Pro flex patch cables
8" Pro flex patch cable

What Rich M. Said...

Testimonial:

I've been playing bass and guitar now for 25 years, and I've tried a lot of instrument cables. The Rattlesnake instrument cables are in a class of their own. Well built, durable, and customizable are what put them at the top of list for me. Keep up the good work!

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Thoughts about our Service:

Customer service was amazing. Super quick and responsive to every question I had. When I say responsive, I mean within an hour, not a week later or a couple days later. The same day, and within an hour! Now that's customer service!

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What was purchased:

20 Foot Mean Green Instrument Cable w/Gold Tips and One Right Angle End.

What Aaron K. Said...

Testimonial:

While I have not plugged the cables in yet, I can tell you that I have not come across a better made cable. I am a very discerning person when it comes to cables and these absolutely do not disappoint. Don't let the price dissuade you as you get what you pay for. If you want quality it will cost you. Period.

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Thoughts about our Service:

Fantastic communication and fast shipping!

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What was purchased:

I purchased the 15 foot "Snake Head" cable as well as purchased
4 "Pro Flex" patch cables

What Hammer Lane H. Said...

Testimonial:

My bass player and I are in love with our Rattlesnake Cables! The designs you can choose from are sick! And the customer service is top notch! Thank you Hank!! We are happy to be apart of the family!

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Thoughts about our Service:

Excellent! We felt very appreciated!

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What was purchased:

Red Cable, park ranger hat, and stickers

What Gordon B. Said...

Testimonial:

I recently purchased a 4003 Rickenbacker bass to replace the 4001 I sold 45 years ago. I was so much younger then and had no idea how much regret I would have but now Im' back as a Ric player. To realize the full potential the Rickenbacker has to offer I had to add a couple of components: a TRS cable and a TRS splitter so I could send the neck and bridge pick ups to separate amplifiers or separate effects input signals. Sourcing the TRS cable was easy enough but I couldn't find a good supplier in Canada for the splitter box. My searches led me to a Company in Missoula, Mt (David Lynch’s birthplace). The Rattlesnake Cable Company knew exactly what I needed and I placed my order with confidence. Moments after I placed the order I received a video e-mail from Hank Donovan, the founder, thanking me for my purchase. Nice touch but that's not all. Hank followed up with me on several occasions to make sure my satisfaction level had been met and yes, it certainly was. I am a serious supporter of companies who excel in customer service/satisfaction and Rattlesnake Cable Company ranks high on my list and I have zero hesitation to purchase from them again.

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Thoughts about our Service:

See above testimonial.

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What was purchased:

TRS splitter box

What Brian M. Said...

Testimonial:

Whenever possible, I buy USA made products. I try to buy the best quality products too, because as my Dad used to say "Buy once, cry once" lol. Spend a little extra now and you won't need to buy again. Rattlesnake cables are made in the USA and their attention to detail is pretty phenomenal. They build the cables one at a time, so upon ordering there is a little wait, but a wait well worth it. These cables exude quality; American made cable, Neutrik plugs and heavy duty strain relief. Low capacitance and although I've only used them a short time, I'm betting these will serve me for a very long time. Added touches are getting a short video from Hank addressing the buyer by name, and regular updates on build progress and shipping. The cables come packaged in individual cloth bags with a little swag thrown in for good measure. These folks are serious about their product and market share- check them out- you won't be disappointed!

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Thoughts about our Service:

Excellent! Well above par-personalized and timely responses.

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What was purchased:

One 15' and one 20' 'standard' cable.