See what people are saying about Rattlesnake! Over 2000 testimonials and growing!
When people discover Rattlesnake Cable Company for the first time, they are interested but are unsure if it's what they want/need. Often, they ask other players if they have heard of us, etc. Testimonials can really be useful to these people. We've reached out to our customers, and they have been kind enough to add their testimonials and thoughts about our products, as well as doing business with us! Check out these Rattlesnake Cable Company reviews below to learn more.
If you would like to submit a testimonial yourself, please do so on our testimonials entry form.
Sam N. - Ordered a Snake head cable. Received my cable within DAYS after ordering. Hands down the best guitar cable I've ever had. Pull the trigger and get one. Wish I would have done so sooner … July 7, 2023 Read Full Testimonial / Review
Roger D. - First time I used a cable I heard the difference. There was crisp clarity with no muddiness or loss of highs in the signal. I've been a Whirlwind cable guy for years, but these cables sound & look better. July 4, 2023 Read Full Testimonial / Review
Aaron D. - This was my first time doing business, but it won't be my last. Their customer service and communication through the whole process was incredible and I'm very happy with the product. July 3, 2023 Read Full Testimonial / Review
Trevorr N. - Wow made a purchase and next day Hank (Owner) sent me a video thanking me personally for my order. Just incredible. July 2, 2023 Read Full Testimonial / Review
Stephen G. - So inspiring to see a company that offers superior craftsmanship and exceptional customer service. Within hours of my order I received a personalized video message thanking and updating me on my order status - this is true bespoke service. My order was expedited incredibly fast, the product was impeccably packaged, and the overall quality was outstanding. Thank you, Hank, and the rest of the Rattlesnake team for making my first experience... June 29, 2023 Read Full Testimonial / Review
Austin M. - I'll be honest. These cables look cool. That's why I visited the Rattlesnake Cable Company website initially. Then I read about how everything is made, and I had to try some out. I have a 10' snake weave guitar cable with the right angle (I went with gold hardware) and the "snake head" wrap on the instrument end. I also got some patch cables for my pedalboard. Everything looks fantastic, and while I wasn't sure about wanting the snake head wrap,... June 29, 2023 Read Full Testimonial / Review
Eric L. - The products and the customer service from Rattlesnake Cable Co. are outstanding! I am very impressed with the quality and sturdiness of the cables. I've never seen a cable like the Snake head that Rattlesnake offers and it completely makes sense. I treat my guitars like they are priceless, and I'm glad that someone has taken the time and ingenuity to create a cable for those of us who are OCD about scratches and scuffs. The customer service is... June 28, 2023 Read Full Testimonial / Review
Bob R. - Best rattlesnake to deal with. I ordered similar items from their competitor in Nashville. They took 2 weeks to ship, box only contained items ordered with no invoice or anything else. Cold and impersonal. Rattlesnake made a custom thank you video with my items mentioned. The product shipped the day I ordered. Each custom cable came in a nice cloth bag. A nice rattlesnake notepad with a handwritten note and, most importantly, an invoice. June 26, 2023 Read Full Testimonial / Review
Mark H. - Super cable! Using it on my Oscar Schmidt Ubass. The cable keeps all of the deep, upright bass tones that come from the 'bass ukulele'. I am sure it will only get better as the cable breaks in. Cable weave is definitely wear resistant, a little coarser than I expected, but should last longer than me at this point. Now I see why you might want the 'snake head' version if you keep the cable close to your instrument. June 26, 2023 Read Full Testimonial / Review
What Sam N. Said...
Testimonial:
Ordered a Snake head cable. Received my cable within DAYS after ordering. Hands down the best guitar cable I've ever had. Pull the trigger and get one. Wish I would have done so sooner …
Thoughts about our Service:
Excellent.
What was purchased:
Snake head 15 ft cable.
What Roger D. Said...
Testimonial:
First time I used a cable I heard the difference. There was crisp clarity with no muddiness or loss of highs in the signal. I've been a Whirlwind cable guy for years, but these cables sound & look better.
Thoughts about our Service:
Hank Donovan & his staff are an absolute pleasure to deal with. Great communication & a true concern for customer satisfaction. Simply the best.
What was purchased:
20' red weave standard cable
15' black weave standard cable (2 qty)
15' snake weave standard cable (3 qty)
All cables have one straight end & one angled end
What Ryan O. Said...
Testimonial:
Great company and products. High quality and look fantastic!
Thoughts about our Service:
Great personalized communication and receiving all orders very quickly!
What was purchased:
Instrument cable and an ABY switch.
What Aaron D. Said...
Testimonial:
This was my first time doing business, but it won't be my last. Their customer service and communication through the whole process was incredible and I'm very happy with the product.
Thoughts about our Service:
Amazing
What was purchased:
Standard 10' Instrument Cable (Black Cherry Weave)
What Trevorr N. Said...
Testimonial:
Wow made a purchase and next day Hank (Owner) sent me a video thanking me personally for my order. Just incredible.
Thoughts about our Service:
As noted, the owner sent me an email with video. Used my name and follow up with emails. Amazing Service to say the least.
What was purchased:
Ordered 3 guitar cables Snake head, Speaker Cable and TRS to dual mono splitter. Can't wait to receive
What Stephen G. Said...
Testimonial:
So inspiring to see a company that offers superior craftsmanship and exceptional customer service. Within hours of my order I received a personalized video message thanking and updating me on my order status - this is true bespoke service.
My order was expedited incredibly fast, the product was impeccably packaged, and the overall quality was outstanding. Thank you, Hank, and the rest of the Rattlesnake team for making my first experience perfection - I will certainly be back soon.
Thoughts about our Service:
Perfect.
What was purchased:
TRS-to-MONO SPLITTER BOX
What Austin M. Said...
Testimonial:
I'll be honest. These cables look cool. That's why I visited the Rattlesnake Cable Company website initially. Then I read about how everything is made, and I had to try some out.
I have a 10' snake weave guitar cable with the right angle (I went with gold hardware) and the "snake head" wrap on the instrument end. I also got some patch cables for my pedalboard. Everything looks fantastic, and while I wasn't sure about wanting the snake head wrap, I was immediately glad I did. I wrap that part around the strap, so when I unplug and pull the cable through, there is no friction from the snake weave rubbing against the strap.
I previously used standard black cables with nickel hardware. We've all had to re-tighten those, and that’s why I dig the wrap on these cables, which is on all of them, regardless of whether you get the snake head or not.
Even if these didn't look great, their sturdiness and craftsmanship of them would be worth it.
As for the sound, there has been zero popping, which tended to happen with my other cables, if they got jostled.
I have only played with the cables that I have for about 10 hours onstage since I got them a week ago, but they've already done well, in and outdoors.
I am looking forward to replacing all of my cables with Rattlesnake ones.
Thoughts about our Service:
I haven't had any issues to even need to contact customer service.
What was purchased:
10' instrument - gold hardware- right angle - snake weave - snake head
What Eric L. Said...
Testimonial:
The products and the customer service from Rattlesnake Cable Co. are outstanding! I am very impressed with the quality and sturdiness of the cables. I've never seen a cable like the Snake head that Rattlesnake offers and it completely makes sense. I treat my guitars like they are priceless, and I'm glad that someone has taken the time and ingenuity to create a cable for those of us who are OCD about scratches and scuffs. The customer service is also out of this world. On my first order, I received a personal message from Hank. You just don't see that level of service anymore. Most companies just want your money and don't care if you ever order again. Hank made me a customer for life. I'll never buy another cable other than Rattlesnake cables.
Thoughts about our Service:
awesome!
What was purchased:
Snake head cable in snake pattern, several other cables in snake pattern, pick tin, shirt, merch kit, cleaning cloth
What Bob R. Said...
Testimonial:
Best rattlesnake to deal with. I ordered similar items from their competitor in Nashville. They took 2 weeks to ship, box only contained items ordered with no invoice or anything else. Cold and impersonal.
Rattlesnake made a custom thank you video with my items mentioned. The product shipped the day I ordered. Each custom cable came in a nice cloth bag. A nice rattlesnake notepad with a handwritten note and, most importantly, an invoice.
Thoughts about our Service:
Amazon like shipping and amazingly presented packaging.
Definitely what you would expect for high-end products.
What was purchased:
Instrument cables, speaker cables and pedal jumper cables
What Mark H. Said...
Testimonial:
Super cable! Using it on my Oscar Schmidt Ubass. The cable keeps all of the deep, upright bass tones that come from the 'bass ukulele'. I am sure it will only get better as the cable breaks in. Cable weave is definitely wear resistant, a little coarser than I expected, but should last longer than me at this point. Now I see why you might want the 'snake head' version if you keep the cable close to your instrument.
Thoughts about our Service:
Excellent - personalized service. Appreciated the follow up email as well though there were no problems to talk about!
