Reviews - Page 71.

What Scott S. Said...

Testimonial:

I first discovered Rattlesnake Cables on Instragram and thought their cables looked awesome. I regret taking so long to finally decide to pick one up. The design is absolutely gorgeous and the quality is top notch! There customer service was also fantastic from placing the order, to follow up and tracking. I highly recommend this company and their cables.

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Thoughts about our Service:

It was great. I appreciate the follow up emails and the tracking. The buying experience was also seamless.

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What was purchased:

10' Standard in Snake Weave with Neutrik Straight Nickel to Neutrik Right Angle Nickel

What Sam N. Said...

Testimonial:

Ordered a Snake head cable. Received my cable within DAYS after ordering. Hands down the best guitar cable I've ever had. Pull the trigger and get one. Wish I would have done so sooner …

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Thoughts about our Service:

Excellent.

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What was purchased:

Snake head 15 ft cable.

What Roger D. Said...

Testimonial:

First time I used a cable I heard the difference. There was crisp clarity with no muddiness or loss of highs in the signal. I've been a Whirlwind cable guy for years, but these cables sound & look better.

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Thoughts about our Service:

Hank Donovan & his staff are an absolute pleasure to deal with. Great communication & a true concern for customer satisfaction. Simply the best.

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What was purchased:

20' red weave standard cable
15' black weave standard cable (2 qty)
15' snake weave standard cable (3 qty)
All cables have one straight end & one angled end

What Ryan O. Said...

Testimonial:

Great company and products. High quality and look fantastic!

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Thoughts about our Service:

Great personalized communication and receiving all orders very quickly!

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What was purchased:

Instrument cable and an ABY switch.

What Aaron D. Said...

Testimonial:

This was my first time doing business, but it won't be my last. Their customer service and communication through the whole process was incredible and I'm very happy with the product.

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Thoughts about our Service:

Amazing

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What was purchased:

Standard 10' Instrument Cable (Black Cherry Weave)

What Trevorr N. Said...

Testimonial:

Wow made a purchase and next day Hank (Owner) sent me a video thanking me personally for my order. Just incredible.

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Thoughts about our Service:

As noted, the owner sent me an email with video. Used my name and follow up with emails. Amazing Service to say the least.

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What was purchased:

Ordered 3 guitar cables Snake head, Speaker Cable and TRS to dual mono splitter. Can't wait to receive

What Stephen G. Said...

Testimonial:

So inspiring to see a company that offers superior craftsmanship and exceptional customer service. Within hours of my order I received a personalized video message thanking and updating me on my order status - this is true bespoke service. My order was expedited incredibly fast, the product was impeccably packaged, and the overall quality was outstanding. Thank you, Hank, and the rest of the Rattlesnake team for making my first experience perfection - I will certainly be back soon.

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Thoughts about our Service:

Perfect.

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What was purchased:

TRS-to-MONO SPLITTER BOX

What Austin M. Said...

Testimonial:

I'll be honest. These cables look cool. That's why I visited the Rattlesnake Cable Company website initially. Then I read about how everything is made, and I had to try some out. I have a 10' snake weave guitar cable with the right angle (I went with gold hardware) and the "snake head" wrap on the instrument end. I also got some patch cables for my pedalboard. Everything looks fantastic, and while I wasn't sure about wanting the snake head wrap, I was immediately glad I did. I wrap that part around the strap, so when I unplug and pull the cable through, there is no friction from the snake weave rubbing against the strap. I previously used standard black cables with nickel hardware. We've all had to re-tighten those, and that’s why I dig the wrap on these cables, which is on all of them, regardless of whether you get the snake head or not. Even if these didn't look great, their sturdiness and craftsmanship of them would be worth it. As for the sound, there has been zero popping, which tended to happen with my other cables, if they got jostled. I have only played with the cables that I have for about 10 hours onstage since I got them a week ago, but they've already done well, in and outdoors. I am looking forward to replacing all of my cables with Rattlesnake ones.

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Thoughts about our Service:

I haven't had any issues to even need to contact customer service.

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What was purchased:

10' instrument - gold hardware- right angle - snake weave - snake head

What Eric L. Said...

Testimonial:

The products and the customer service from Rattlesnake Cable Co. are outstanding! I am very impressed with the quality and sturdiness of the cables. I've never seen a cable like the Snake head that Rattlesnake offers and it completely makes sense. I treat my guitars like they are priceless, and I'm glad that someone has taken the time and ingenuity to create a cable for those of us who are OCD about scratches and scuffs. The customer service is also out of this world. On my first order, I received a personal message from Hank. You just don't see that level of service anymore. Most companies just want your money and don't care if you ever order again. Hank made me a customer for life. I'll never buy another cable other than Rattlesnake cables.

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Thoughts about our Service:

awesome!

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What was purchased:

Snake head cable in snake pattern, several other cables in snake pattern, pick tin, shirt, merch kit, cleaning cloth

What Bob R. Said...

Testimonial:

Best rattlesnake to deal with. I ordered similar items from their competitor in Nashville. They took 2 weeks to ship, box only contained items ordered with no invoice or anything else. Cold and impersonal. Rattlesnake made a custom thank you video with my items mentioned. The product shipped the day I ordered. Each custom cable came in a nice cloth bag. A nice rattlesnake notepad with a handwritten note and, most importantly, an invoice.

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Thoughts about our Service:

Amazon like shipping and amazingly presented packaging. Definitely what you would expect for high-end products.

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What was purchased:

Instrument cables, speaker cables and pedal jumper cables