Reviews - Page 77.

What Daniel C. Said...

Testimonial:

I just bought another one! This is actually the fourth rattlesnake cable I've purchased (one I bought as a gift for a friend). My excuse for this most recent purchase… I just got a new bass and the input is where I would prefer a straight plug. I already have one with two straight plugs but that one is for playing out because it’s 15' and I prefer 10' at home. It’s also really fun picking color and plug options! Besides they sound excellent, they’re really not that expensive, and it feels good to buy American made :)

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Thoughts about our Service:

Hank emailed me back quickly (years ago) with a smart and considerate answer to a (kind of) dumb question I had about my instruments input Jack!! I appreciate that level of customer service.

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What was purchased:

Tangerine 10' straight gold plugs
Green 15' straight nickel plugs
Black 15' don’t remember the plugs (was a gift for friend)
Sage 10' one right angle nickel and one straight nickel

What Mike M. Said...

Testimonial:

The best of both worlds: the most well constructed and top gun tone that I've ever experienced in a guitar cable ??????

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Thoughts about our Service:

Above and beyond, the personal video from Hank, was right on. Thanks Hank! Much Love.

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What was purchased:

10' snake head instrument cable w/ snake weave cover

What Kevin R. Said...

Testimonial:

I'm not even sure where to begin. The build quality that goes into these cables is unsurpassed by anyone else out there. It's also important to know that these are hand-made in the USA and that sits a little easier on the conscience. Rattlesnake Cables undoubtedly have the best customer service around as you will always know where your unique order is in the process from the initial order, to build, to shipping.

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Thoughts about our Service:

I received a notification that the order was received. One hour after that, the emailed me to let me know the build was started, and less than an hour after that I received a shipping number. All of this was on a Friday afternoon! And then to top that off, the owner of the company sent a personalized video to thank me for the purchase. Simply put, no one does this sort of thing anymore.

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What was purchased:

15' Snake head cable in copper

What Mike B. Said...

Testimonial:

These are fantastic cables. They sound great and are built for a lifetime of use.

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Thoughts about our Service:

It's hard to beat their customer service. I ordered the cables on a Friday. They were built and shipped the following day. I received them two days later. That's pretty fast. Hank also took the time to send a personal video with his thanks for the purchase.

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What was purchased:

10' Snake Head in Oxblood with Neutrik Straight Nickel (connected to instrument) to Neutrik Right Angle Nickel
10' Speaker Cable in Oxblood with Switchcraft 188 1/4" Straight to G&H Jumbo Right Angle

What David H. Said...

Testimonial:

My new cable arrived today. This is the fourth one I have bought from Rattlesnake, and like all the others it is solidly built and nice to look at. I play and record at home for the most part.

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Thoughts about our Service:

Great.

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What was purchased:

10' and 20' Standard Cables

What Austin D. Said...

Testimonial:

I love Rattlesnake Cables! I have their patch cables on both of my pedal boards and I have a 20 ft Snake cable running from my board back to my amp. They all work perfectly and I’ve gotten a few compliments on the Snake cable.

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Thoughts about our Service:

I haven’t had any issues come up, so I haven’t had to reach out to Customer Service. Based on every other experience, I’m sure it would be great service!

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What was purchased:

Patch Cables and a Snake Cable.

What Jared B. Said...

Testimonial:

Purchased the Rattlesnake TRS to dual splitter box and it is a great product! I had a question about using the box, and Hank responded to my message almost immediately. Amazing customer service.

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Thoughts about our Service:

Great.

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What was purchased:

TRS to dual splitter box.

What Ryan C. Said...

Testimonial:

Have been replacing all our band cables with Rattlesnake cables. The quality and customer service is unmatched. We play a lot of shows, not once have had an issue with anything Rattlesnake makes.

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Thoughts about our Service:

Excellent every single time. Very fast shipping too

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What was purchased:

Custom XLR and 1/4" cables

What JR C. Said...

Testimonial:

I ordered a custom loomed FX Loop setup with 20ft cables. Hank was right on it with gathering all the details and requirements for exactly what I wanted. They started the build process within a couple of hours, and my order was shipped the next day!! I am beyond impressed, and will be buying all of my cables from Rattlesnake Cable Company from now on!

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Thoughts about our Service:

Phenomenal customer service! Extensive communication and attention to detail to make sure I got exactly what I wanted in my order! They even go as far as to send a personalized thank you video from Hank! Lifetime customer acquired!

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What was purchased:

(3) 20' Standard No Weave (Bare) with Neutrik Right Angle Nickel to Neutrik Right Angle Nickel
Loom Kit (2 velcro wrap badges) 10"/24" Breakouts - 3 cables - Black 3/4" Loom (s/r/i labels)
(1) 10' Standard in Black Cherry with Neutrik Right Angle Nickel to Neutrik Right Angle Nickel

What Greg B. Said...

Testimonial:

My original order was shipped and received quickly, but when I discovered I had ordered wrong, Hank helped me resolve and send me what I needed the same day I found the error! Above and beyond!

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Thoughts about our Service:

Hank understood my situation quickly and had a solution with a shorter time frame than I thought possible.

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What was purchased:

Standard instrument cables and speaker cable.