Reviews - Page 85.

What Trevorr N. Said...

Testimonial:

Wow made a purchase and next day Hank (Owner) sent me a video thanking me personally for my order. Just incredible.

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Thoughts about our Service:

As noted, the owner sent me an email with video. Used my name and follow up with emails. Amazing Service to say the least.

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What was purchased:

Ordered 3 guitar cables Snake head, Speaker Cable and TRS to dual mono splitter. Can't wait to receive

What Stephen G. Said...

Testimonial:

So inspiring to see a company that offers superior craftsmanship and exceptional customer service. Within hours of my order I received a personalized video message thanking and updating me on my order status - this is true bespoke service. My order was expedited incredibly fast, the product was impeccably packaged, and the overall quality was outstanding. Thank you, Hank, and the rest of the Rattlesnake team for making my first experience perfection - I will certainly be back soon.

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Thoughts about our Service:

Perfect.

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What was purchased:

TRS-to-MONO SPLITTER BOX

What Austin M. Said...

Testimonial:

I'll be honest. These cables look cool. That's why I visited the Rattlesnake Cable Company website initially. Then I read about how everything is made, and I had to try some out. I have a 10' snake weave guitar cable with the right angle (I went with gold hardware) and the "snake head" wrap on the instrument end. I also got some patch cables for my pedalboard. Everything looks fantastic, and while I wasn't sure about wanting the snake head wrap, I was immediately glad I did. I wrap that part around the strap, so when I unplug and pull the cable through, there is no friction from the snake weave rubbing against the strap. I previously used standard black cables with nickel hardware. We've all had to re-tighten those, and that’s why I dig the wrap on these cables, which is on all of them, regardless of whether you get the snake head or not. Even if these didn't look great, their sturdiness and craftsmanship of them would be worth it. As for the sound, there has been zero popping, which tended to happen with my other cables, if they got jostled. I have only played with the cables that I have for about 10 hours onstage since I got them a week ago, but they've already done well, in and outdoors. I am looking forward to replacing all of my cables with Rattlesnake ones.

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Thoughts about our Service:

I haven't had any issues to even need to contact customer service.

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What was purchased:

10' instrument - gold hardware- right angle - snake weave - snake head

What Eric L. Said...

Testimonial:

The products and the customer service from Rattlesnake Cable Co. are outstanding! I am very impressed with the quality and sturdiness of the cables. I've never seen a cable like the Snake head that Rattlesnake offers and it completely makes sense. I treat my guitars like they are priceless, and I'm glad that someone has taken the time and ingenuity to create a cable for those of us who are OCD about scratches and scuffs. The customer service is also out of this world. On my first order, I received a personal message from Hank. You just don't see that level of service anymore. Most companies just want your money and don't care if you ever order again. Hank made me a customer for life. I'll never buy another cable other than Rattlesnake cables.

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Thoughts about our Service:

awesome!

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What was purchased:

Snake head cable in snake pattern, several other cables in snake pattern, pick tin, shirt, merch kit, cleaning cloth

What Bob R. Said...

Testimonial:

Best rattlesnake to deal with. I ordered similar items from their competitor in Nashville. They took 2 weeks to ship, box only contained items ordered with no invoice or anything else. Cold and impersonal. Rattlesnake made a custom thank you video with my items mentioned. The product shipped the day I ordered. Each custom cable came in a nice cloth bag. A nice rattlesnake notepad with a handwritten note and, most importantly, an invoice.

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Thoughts about our Service:

Amazon like shipping and amazingly presented packaging. Definitely what you would expect for high-end products.

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What was purchased:

Instrument cables, speaker cables and pedal jumper cables

What Mark H. Said...

Testimonial:

Super cable! Using it on my Oscar Schmidt Ubass. The cable keeps all of the deep, upright bass tones that come from the 'bass ukulele'. I am sure it will only get better as the cable breaks in. Cable weave is definitely wear resistant, a little coarser than I expected, but should last longer than me at this point. Now I see why you might want the 'snake head' version if you keep the cable close to your instrument.

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Thoughts about our Service:

Excellent - personalized service. Appreciated the follow up email as well though there were no problems to talk about!

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What was purchased:

regular 20' Snakeskin weave straight-right angle instrument cable

What Evan R. Said...

Testimonial:

Just bought a pair of cables from these guys and I absolutely love them. They're made of high-quality material and they sound really good. I highly recommend them to anybody in the market for some cables

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Thoughts about our Service:

Customer service is some of the best I've experienced. I really like that I was updated at every step of them getting shipped out

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What was purchased:

I bought a pair of standard cables

What Josh B. Said...

Testimonial:

Picked up my first Rattlesnake Snake head cable to use at a festival gig we had. I had heard that they were tough, high quality cables, and I was not disappointed. The cable performed great, and looked awesome. I loved having the snake head with a right angle to wrap up around my strap on my Tele. Feels bombproof!

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Thoughts about our Service:

These guys really care about their customers getting exactly what they're after, too. I received a call shortly after I had placed the order and spoke to them personally, and they had it built and in the mail that same morning. Another sweet touch, Hank sent me a personal thank you video email to welcome me into the Rattlesnake fam, Excellent!

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What was purchased:

10' Snake Head in Black Cherry with Neutrik Right Angle Nickel (connected to instrument) to Neutrik Straight Nickel

What Gregory B C. Said...

Testimonial:

I LOVE my Rattlesnake cables!!! Without a doubt Rattlesnake cables clean up my signal chain and dramatically improve my tone!

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Thoughts about our Service:

Customer service is lighting fast, and top notch!

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What was purchased:

I proudly own nearly 30 Rattlesnake cables!

What Chris G. Said...

Testimonial:

I think I placed my order around 5:30 am and it shipped out by 10:30 am that day! Rattlesnake cables are quality and built to last for musicians by a musician.

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Thoughts about our Service:

Excellent

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What was purchased:

Two right to straight instrument cables.