Reviews - Page 89.

What Jacob M. Said...

Testimonial:

My entire experience with Rattlesnake cable company, from start to present, has been incredible! The customer service alone has been something I have never seen from anybody else! They were extremely fast in getting my 15' Rattlesnake cable, which I chose for the straight end at the amp side and angle on the instrument side. That extra protection they put on the cable at the instrument end is very reassuring as I loop it through my strap. I also opted for the gold tips because I understood gold is best for current. I highly recommend Rattlesnake cables and will 100% give them more of my business!

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Thoughts about our Service:

Customer service alone was enough to bring my business back to Rattlesnake cable company! Very fast, personallized service!

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What was purchased:

15' Radar Olive Green st patty's rattlesnake cable with straight at amp side angled at instrument side, gold tips.

What Ryan E. Said...

Testimonial:

I initially reached out to Hank because I was trying to see if he could make a matching speaker cable to the one I already had gotten from a different company. He went out of his way to find the specific wrap that I wanted which later became his Black Ivy option. I purchased a 20 foot snake head instrument cable a few months later. The quality of the cables are just awesome. Rattlesnake Cables you rock!!!

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Thoughts about our Service:

Hank's customer service is hard to find these days. His responsiveness to my emails and requests were second to none.

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What was purchased:

3 foot Speakon to Speakon speaker cable Black Ivy
20 foot angle/straight instrument cable Black Ivy.

What Alan L. Said...

Testimonial:

I’m 64 years old. Started playing guitar when I was 13. This is unquestionably the greatest cable I have ever owned or seen. Totally worth the money. Dude sent me a video message thanking me for my purchase. Definitely buying a few more of these. A.L.

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Thoughts about our Service:

I thought the video thank you was really saying something about your company. That is unheard of.

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What was purchased:

20 ft rattlesnake vibe, one straight one angle

What Daniel C. Said...

Testimonial:

I just bought another one! This is actually the fourth rattlesnake cable I've purchased (one I bought as a gift for a friend). My excuse for this most recent purchase… I just got a new bass and the input is where I would prefer a straight plug. I already have one with two straight plugs but that one is for playing out because it’s 15' and I prefer 10' at home. It’s also really fun picking color and plug options! Besides they sound excellent, they’re really not that expensive, and it feels good to buy American made :)

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Thoughts about our Service:

Hank emailed me back quickly (years ago) with a smart and considerate answer to a (kind of) dumb question I had about my instruments input Jack!! I appreciate that level of customer service.

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What was purchased:

Tangerine 10' straight gold plugs
Green 15' straight nickel plugs
Black 15' don’t remember the plugs (was a gift for friend)
Sage 10' one right angle nickel and one straight nickel

What Mike M. Said...

Testimonial:

The best of both worlds: the most well constructed and top gun tone that I've ever experienced in a guitar cable ??????

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Thoughts about our Service:

Above and beyond, the personal video from Hank, was right on. Thanks Hank! Much Love.

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What was purchased:

10' snake head instrument cable w/ snake weave cover

What Kevin R. Said...

Testimonial:

I'm not even sure where to begin. The build quality that goes into these cables is unsurpassed by anyone else out there. It's also important to know that these are hand-made in the USA and that sits a little easier on the conscience. Rattlesnake Cables undoubtedly have the best customer service around as you will always know where your unique order is in the process from the initial order, to build, to shipping.

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Thoughts about our Service:

I received a notification that the order was received. One hour after that, the emailed me to let me know the build was started, and less than an hour after that I received a shipping number. All of this was on a Friday afternoon! And then to top that off, the owner of the company sent a personalized video to thank me for the purchase. Simply put, no one does this sort of thing anymore.

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What was purchased:

15' Snake head cable in copper

What Mike B. Said...

Testimonial:

These are fantastic cables. They sound great and are built for a lifetime of use.

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Thoughts about our Service:

It's hard to beat their customer service. I ordered the cables on a Friday. They were built and shipped the following day. I received them two days later. That's pretty fast. Hank also took the time to send a personal video with his thanks for the purchase.

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What was purchased:

10' Snake Head in Oxblood with Neutrik Straight Nickel (connected to instrument) to Neutrik Right Angle Nickel
10' Speaker Cable in Oxblood with Switchcraft 188 1/4" Straight to G&H Jumbo Right Angle

What David H. Said...

Testimonial:

My new cable arrived today. This is the fourth one I have bought from Rattlesnake, and like all the others it is solidly built and nice to look at. I play and record at home for the most part.

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Thoughts about our Service:

Great.

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What was purchased:

10' and 20' Standard Cables

What Austin D. Said...

Testimonial:

I love Rattlesnake Cables! I have their patch cables on both of my pedal boards and I have a 20 ft Snake cable running from my board back to my amp. They all work perfectly and I’ve gotten a few compliments on the Snake cable.

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Thoughts about our Service:

I haven’t had any issues come up, so I haven’t had to reach out to Customer Service. Based on every other experience, I’m sure it would be great service!

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What was purchased:

Patch Cables and a Snake Cable.

What Jared B. Said...

Testimonial:

Purchased the Rattlesnake TRS to dual splitter box and it is a great product! I had a question about using the box, and Hank responded to my message almost immediately. Amazing customer service.

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Thoughts about our Service:

Great.

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What was purchased:

TRS to dual splitter box.