Reviews - Page 56.

What Matt V. Said...

Testimonial:

After searching for a high quality, fairly priced head phone extension cable for a couple weeks online, I finally stumbled upon Rattlesnake Cables. Never having purchased from them before, I started up an online chat on their site and BAM! I was SOLD! The customer service is top notch! I was treated like a rock star from the very first interaction and made to feel like more than just another customer. I received confirmation that my order was being built via a personalized video from Hank, the Owner, himself! And shortly there after my order arrived in the mail. And to no surprise, the unboxing for even just a simple extension cable was great. All this before even plugging the cable in! And once I did, it was awesome. High quality. Durable. Built to my specs. I'm so please with Rattlesnake Cables, I will be a life long friend and customer!

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Thoughts about our Service:

My customer service experience was top notch!

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What was purchased:

Headphone Extension Cable

What Chris D. Said...

Testimonial:

I currently use the Blackstar Amped 1 pedal amplifier for my rig. The issue I had was that the effects loop is a TRS connection that uses a y-cable to split to the two mono TS connections. I don't like having a special cable to make things work because what if it fails in the middle of a gig? Can't let that happen. So I started researching ways to replace the y-cable with something easier to fix if a cable fails. After some research I came across Rattlesnake Cable Company and found that they made a TRS to mono splitter box! This works perfectly for my effects loop. Now I can make custom cable lengths that clean up my pedal board. Now, if a cable fails I can easily just replace the bad one without having to find a special y-cable. Thank you Rattlesnake!

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Thoughts about our Service:

Hank helped me figure out if this product would work for my special circumstance and he quickly was able to give me a more solid answer than gear forums. Not only that but he offered me a discount code. Then he also sent me a personalized video thanking me for my purchase! When I received the splitter (super fast btw!) there was also a handwritten thank you note. You just don't see this level of customer service anymore so it was very refreshing! I will happily pay more for better quality USA family made products, so I will be buying future cables through Rattlesnake Cable Company from now on! Thank you!

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What was purchased:

TRS to Mono Splitter

What Dave N. Said...

Testimonial:

I had a great experience with Rattlesnake cables. They had the product I needed and then replied quickly with a question I had about how to properly use the product. Great customer service!!

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Thoughts about our Service:

Fantastic customer service. I received frequent emails with the status of my order and they also replied quickly to a question I had about the product once I received it. Great customer service!

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What was purchased:

TRS to Dual Mono Splitter box

What William v. Said...

Testimonial:

We now use Rattlesnake cables exclusively. They are well packaged for delivery, they give true tone from whatever guitars you use and are very durable so you don't have to worry about buying new cables constantly. They are no more expensive than many other cables out there but their quality if far ahead of the others in my opinion. You will save money buying these cables for sure and never worry about tone quality.

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Thoughts about our Service:

We always get emails from Hank asking about our purchase and providing interesting information about upcoming items we might be interested in.

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What was purchased:

We have purchased the standard cables for our guitars and they are great. Plus they come in a great bag to use for transport.

What John X. Said...

Testimonial:

We went on a little guitar cable rampage over here over the last few months. During that time, I created a bunch of different cables with different specs; for the ones that I couldn’t create, we ordered a few specific, custom brands - with a great variation in price point. I actually hadn’t heard of Rattlesnake Cables until we started that journey - I heard a few people mention your name in a forum, so I thought I would check you out. We ended up comparing about 25 different instrument cables (only). Nothing scientific whatsoever… Just taking note of which we liked the most & the least (some were really just "meh"). I'm not gonna get into other brands, but I will say that you and your cables placed in our top 2 out of about 25 different cables that we compared. There was no number one. We just kept going back to the same 2 over and over again. I would really describe the Snake Head as the most full range out of everything that we tested. I love the way it feels and it's certainly flexible enough for the studio. The build quality is fantastic. Really well done. Thank you.

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Thoughts about our Service:

Pretty smooth - but I can't help but to notice that y'all really send a lot of email ????

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What was purchased:

Snake Head instrument cable, XLR microphone cable, speaker cable

What Patrick S. Said...

Testimonial:

Just received my Pedal Labels in the mail. They arrived fast, incredibly fast considering I ordered them the week before Christmas. They’re exactly what I was looking for. As a retired guitar tech, I always hated marking pedal settings with gaff tape and a sharpie. Wish I had known about these while I still toured. The video message I received from rattlesnake thanking me for my order was a nice personal touch!

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Thoughts about our Service:

Couldn’t have been better.

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What was purchased:

Pedal labels.

What John W. Said...

Testimonial:

So my wireless shut down on me at my last gig and luckily I had a spare cable with with me but it was older from GC and I noticed degraded sound and volume. I decided to invest in some high end cables and remembered ads from Rattlesnake and decided to try them out. Wow! The volume and clarity were better than I had with the wireless! Very impressed with the sound and quality so purchased two more. Very happy!

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Thoughts about our Service:

The customer service and communication is top notch as well as fast shipping.

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What was purchased:

Standard cables in red.

What Gerard D. Said...

Testimonial:

Well made cables

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Thoughts about our Service:

Great customer service

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What was purchased:

2 steel guitar cables 3ft and 10 ft

What Michael D. Said...

Testimonial:

This cord is the most solidly built one I've ever owned. Tough cabling and solid connectors. Great work Rattlesnake Cable Co.

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Thoughts about our Service:

Great service with updates on the manufacturing included

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What was purchased:

6 ft Cable

What Mark W. Said...

Testimonial:

Best customer service I've experienced hands down. Fast, responsive, and professional.

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Thoughts about our Service:

10 out of 10

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What was purchased:

Pedal Labels