Reviews - Page 10.

What Charles T. Said...

Testimonial:

I had the guys whip up a custom 25' snake for some outdoor festivals I'm playing this summer with a couple different bands I'm in. It allows me to very quickly set up and tear down my stage rig (Friedman amp with effects loop, wireless, and standard pedalboard). I'm thrilled with how it turned out!

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Thoughts about our Service:

Incredible customer service! Fast turnaround, great communication, and immaculate shipping/packing. You can tell this is a company that cares and has a very personal touch!

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What was purchased:

Custom 2', 5-cable snake with a midnight purple cover.

What Stevo P. Said...

Testimonial:

The weaves on Rattlesnakes do not come undone like the cheapos. I recently purchased more cables from Rattlesnake after I had one still kicking for over 8 years. The connectors straight and right are very sturdy and the snake heads are great for strap through. I have also been inside one of the instruments cables to add a pancake right angle connector. They are well built, good looking wire inside these fellers. I will be buying more. Thanks for these awesome cables!

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Thoughts about our Service:

Great.

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What was purchased:

Instrument and patch cables.

What Bax B. Said...

Testimonial:

5/5 – Unmatched Quality and Service I can’t say enough good things about Rattlesnake Cables. I had them make a custom loom for my pedalboard to amp setup, and not only is the quality absolutely incredible, but the customer service blew me away. Within moments of placing my order, I got a phone call from Hank. We went over every detail, he sent a diagram for me to approve, and the order was placed the same day. By day two, I already had a shipping notification. I just received the loom today, opened it up - and wow. It’s flawless. Built like a tank, clean design, perfect fit. This is hands down the best experience I’ve ever had ordering a custom product. Hank and the team at Rattlesnake absolutely nailed it. Thank you!

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Thoughts about our Service:

They have one of the best customer services I’ve ever had from any type of company, simply the best.

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What was purchased:

Custom Loom

What Dan J. Said...

Testimonial:

I wish every company was as good as this one. Excellent product, wonderful people, and quick service pretty much sums it up.

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Thoughts about our Service:

Prompt friendly and beautiful

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What was purchased:

Instrument cables

What Mike D. Said...

Testimonial:

Great speaker cables! Great customer service. Will definitely be buying additional cables.

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Thoughts about our Service:

Awesome. Best I have ever experienced.

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What was purchased:

Speaker cables

What Devon E. Said...

Testimonial:

I have bought hundreds of cables over my life and never thought I would get excited about a cable until my first Rattlesnake cables arrived. The craftsmanship is obvious at first glance (and touch) and I am confident they can handle the abuse my cables must endure. Not to mention they are actually kinda sexy.

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Thoughts about our Service:

The customer service Rattlesnake Cables provides is the best I have encountered. Professional, prompt and an absolute pleasure to deal with. I love being able to support small and family run businesses and the team at Rattlesnake makes you feel part of the family immediately.

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What was purchased:

Instrument cables

What Stephen P. Said...

Testimonial:

I recently purchaced a splitter box & cable for my Ric 360. These are quality built products that really made my sound come alive, and for a lot less money than a vintage Ric O Sound box. If you own a guitar with a stereo output, you'll be glad you purchaced these items!

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Thoughts about our Service:

Excellent service & communication

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What was purchased:

Splitter box & cable

What Kelly R. Said...

Testimonial:

This is the perfect solution to running four cables to my pedalboard. Thank you!

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Thoughts about our Service:

The best customer service that I've ever experienced.

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What was purchased:

Custom Cable Loom.

What Rick L. Said...

Testimonial:

As a contract musician who sometimes plays several different venues a week, continually unwrapping and wrapping cords can cause disfigurement over time, so I opted to go with a heavier duty cable. A reputable bass player on a popular bass forum recommended Rattlesnake Cables for their build quality and durability, so I decided to give them a look. First impressions are important and I loved their web store layout. A minimal amount of clicking brought me where I wanted to be and I was able to customize what I wanted. Checkout was a breeze. Easy peasy. The quick shipping kind of caught me off-guard, but was welcomed. When the box arrived a couple of days later, I opened it to discover my cables in a cool bag and a personal note and autographed paper pad as well. I wasted no time in putting my new 10' cable through the paces as I had a gig that evening and am happy to report the cable is solid as a rock and I can see why it comes with a lifetime guarantee. It's made for whatever kind of abuse you want to give it. I suspect it'll be much easier to lose it or have it stolen than it will be for it to quit working one day. Now I've owned good cables before, but I've never received the level of customer support as I did with this purchase. Not only did I get a personalized email from Hank asking how my purchase experience was, but the next morning when I come dragging in from my gig, there was a personalized video from him in my email inbox. To me, that in itself personifies what a great company would do to make sure they had a satisfied customer base. From this point forward, all my cables will be Rattlesnakes.

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Thoughts about our Service:

I don't think my buying experience could have been any better than it was. This is how you win over customers, by selling great products with airtight warranties and superb customer service to back it all up.

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What was purchased:

10' customized cable
Shure wireless guitar transmitter cord
junction box

What Ulrik M. Said...

Testimonial:

I bought my first cable, the old school coil, in red w black sleeves and gold tips, one end right angle and one straight. I IMMEDIATELY took it out on a gig w me. I came back home and bought a second one: what else could you possibly need to know? I've been playing for pay since 2005

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Thoughts about our Service:

Love everything about the company. Would make the site more mobile friendly

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What was purchased:

Two old school coil cables. If I hadn't already dumped $1k on the mogami gold patches for all my pedals I'd be doing the rattlesnake patches as well.